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Mike Fales

Overview Reviews (131) Inventory (208)

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Mike Fales

Estimator

Glenbrook Dodge Chrysler Jeep Fiat

100 W Coliseum Blvd
Fort Wayne, IN 46805

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rated

131 Reviews

Overview Reviews (131) Inventory (208)

Dealership Experience

6 yrs, 1 mo

not yet
rated

131 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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131 Reviews of Mike Fales

July 30, 2025

Dealership Rating

Employee Rating

Josh is hands down one of the best service employees you can work with. Got me taken care of and kept me informed and updated on the progress can work with. Got me taken care of and kept me informed and updated on the progress More

by zackhakey

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joshua Armstrong, Caralyne Reiff

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Jul 30, 2025 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We appreciate your feedback on our team. We're pleased to see your experience was positive at Glenbrook Dodge Chrysler Jeep.

July 15, 2025

Dealership Rating

Employee Rating

My salesman (goes by House) was wonderful. He offered me a great deal from the jump on the vehicle I was looking for. This is my 5th vehicle from Glenbrook, and I have had a great experience E He offered me a great deal from the jump on the vehicle I was looking for. This is my 5th vehicle from Glenbrook, and I have had a great experience EVERY SINGLE TIME I have been in that dealership. Shoutout the body shop as well. There's a bald, tattooed feller down there that is EXCEPTIONAL. More

by ForgeTheFutureBand

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brandon Jones

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Jul 15, 2025 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We're really pleased to hear about your consistently positive experience with Glenbrook Dodge Chrysler Jeep. Our team appreciates your loyalty and is here for anything you need. Thanks for the compliments on our sales and body shop teams!

August 18, 2023

Dealership Rating

Employee Rating

This is my 3rd Ram from this dealership and I am very happy with them. Mike F, is a great guy and treats you like a friend not just a customer! happy with them. Mike F, is a great guy and treats you like a friend not just a customer! More

by stacimanning7613

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brandon Jones

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Aug 19, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello, congratulations on taking home your new RAM! It is an honor to know that we could assist you with taking home your third RAM from our dealership. We are thrilled to learn that our Sales Team treats you like a friend as well. Thank you for taking the time to write us this amazing 5-star review and we hope to see you here at Glenbrook Dodge Chrysler Jeep again sometime in the future.

July 15, 2023

Dealership Rating

Employee Rating

They were excellent today! Helped me get my charger same day would highly recommend for sure. Helped me get my charger same day would highly recommend for sure. More

by Micah

Recommend Dealer

Yes

Other Employees Tagged: Braxton Madison

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Jul 16, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi, Micah. Thanks for the five-star review. We are happy to learn our Team was able to get you a Dodge Charger promptly. We hope you continue to choose Glenbrook Dodge Chrysler Jeep for all your automotive needs.

July 14, 2023

Dealership Rating

Employee Rating

Mike was great ! Went out of his way to help us out ! We were stalled on the side of the road with a 1943 mile Ram 1000 miles from home worked us numbers and traded Went out of his way to help us out ! We were stalled on the side of the road with a 1943 mile Ram 1000 miles from home worked us numbers and traded so we could be on our way! More

by Slick

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Tyler Runyan

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Jul 14, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for taking the time to leave a positive rating and review for us at Glenbrook Dodge Chrysler Jeep. We are happy our Service Team was able to assist you with servicing your RAM truck. We thank you for your business.

July 06, 2023

Dealership Rating

Employee Rating

Mike is very professional and thorough and yet very courteous.He listens to what we want and tries to get the best deal for us which is greatly appreciated. courteous.He listens to what we want and tries to get the best deal for us which is greatly appreciated. More

by Zube

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brandon Jones , Jesse Knight

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Jul 06, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the 5-star review, Zube. We are very delighted to learn that you had a very thorough and courteous experience with our professional team. Your business is valued and we hope to see you here at Glenbrook Dodge Chrysler Jeep again in the future.

June 18, 2023

Dealership Rating

Employee Rating

They were able to work a deal with me to get the vehicle I wanted. The staff is friendly and helpful. I wanted. The staff is friendly and helpful. More

by Emaugie

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Tyler Runyan

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Jun 19, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for taking the time to give us such a great review. If you have any further questions, be sure to contact us. The team of Glenbrook Dodge Chrysler Jeep is always happy to help.

May 31, 2023

Dealership Rating

Employee Rating

Awesome service from everyone. They’ve helped me get the best deals and answered all my questions and clarifications. They’ve helped me get the best deals and answered all my questions and clarifications. More

by henley

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jun 01, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for your kind words, Henley, we're happy our team could be of help answering your questions and getting you the best deals at Glenbrook Dodge Chrysler Jeep. Please do not hesitate to contact us if you need any further assistance.

April 28, 2023

Dealership Rating

Employee Rating

Got my second car today, Zack did awesome, really knows how to treat his customers. I should say friends now. how to treat his customers. I should say friends now. More

by Whitey41593

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ryan Tuttle, Brandon Jones, Allie Jones, Tyler Runyan , Beau Barkley, Steve Bufink, Kylee Farinacci, Zack Hakey, Mike Spitler

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May 19, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello, we cannot thank you enough for your business and kind review. It is wonderful that our Sales Team provided you with a great experience and we welcome you back to Glenbrook Dodge Chrysler Jeep anytime.

April 27, 2023

Dealership Rating

Employee Rating

Awesome experience from start to finish. Beau Barkley was our salesman. He jumped right into action. We got the exact Jeep we wanted and a great trade-in value. Hassle free from start to fi Beau Barkley was our salesman. He jumped right into action. We got the exact Jeep we wanted and a great trade-in value. Hassle free from start to finish I highly recommend Beau and Glenbrook Dodge. More

by Lang

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dave Pena , Beau Barkley, Jesse Knight

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May 19, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thanks, Lang, for taking the time to share your stellar review and rating here at Glenbrook Dodge Chrysler Jeep. We are thrilled to know that our Sales Team helped you find the exact vehicle you were looking for in a hassle-free manner. Congratulations on your Jeep, and thank you for your recommendation. Take care.

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