Mike Disora | Page 2

I was negotiating with sales on a 2022 Nissan Frontier S, king cab. 4WD with tech package. It was close to settling when they sold the truck to someone else. That was a little disappointing since the dealer king cab. 4WD with tech package. It was close to settling when they sold the truck to someone else. That was a little disappointing since the dealer was in active negotiation with me but I let it go. It happens. In that deal they offered 8k for my trade in. This was late 2021 It took a while but they finally got another unit in meeting my requirements. I went to the dealer to work on the deal. They now offered 3500 for my trade. I noted I was insulted and it should be a minimum of 8k. They said they use KBB where did I get my figure. I said KBB. The salesman took the paperwork back to management then came back and said they couldn't go above 4500. I walked I then reached out to internet sales whom let me know the truck was on the lot being very polite and thanking them for being friendly and personable but noted the deal failed because their current numbers were far worse than when we were talking prior and using the same trade. The trade is in the exact same shape now as before. I then forwarded a snapshot of KBBs site valuing the trade around 8500, noted their salesman's offers were far below the quoted trade in on the site they claim they used as well as their offer in the prior deal that failed, They did not respond On the surface it appears they are using extremely low ball trade in numbers even when the customer knows they are BS as opposed to the auto makers extreme frowning on regional markups which they aggressively tout If my experience is the norm I suggest avoiding Kelly without hesitation. No one NEEDS a new vehicle the dealer underhandedly tries to add 5k to their profit margin More

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They are awesome always have my car done when promised. I would Highly recommend them I would Highly recommend them More

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Have been a customer there for years. Always a pleasure dealing with everyone there. Very courteous Always a pleasure dealing with everyone there. Very courteous More

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They are always willing to work with you no matter what service you are there for service you are there for More

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Customer service was great everything was good except when I had a problem with my temporary registration expired .no one was able to help me no one returns my call but when I was buying a car everyo when I had a problem with my temporary registration expired .no one was able to help me no one returns my call but when I was buying a car everyone called me every 20 minutes. I am Driving on a expired registration in License plates. More

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Kelly Nissan in Easton Pa. has been the easiest and most pleasant dealership I have purchased a vehicle from. I was able to find the vehicle I wanted online with their easy-to- has been the easiest and most pleasant dealership I have purchased a vehicle from. I was able to find the vehicle I wanted online with their easy-to-use website. Allison, my salesperson was most patient and understood exactly what my concerns were. Arriving at the dealership, I was treated as the most important person at the dealership by Allison and Mike Disora. I highly recommend Kelly Nissan and my salesperson Allison to all. More

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I will continue to be loyal to Mike Disora! After buying 13 Nissan cars, I have never experienced someone so honest, friendly, reliable, and respectful. Mike does his best to be his best, every single time 13 Nissan cars, I have never experienced someone so honest, friendly, reliable, and respectful. Mike does his best to be his best, every single time. My multiple car experiences have never left me disappointed. I may have questions or concerns, but he always takes the time to help me. I refer all my friends and family to him. Mike is literally the best in town! More

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They have helped me over and over and I believe this time is the Best Eone is always so helpful esp Matt Caiazzo is the Best Eone is always so helpful esp Matt Caiazzo More

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We have been going to Kelly Nissan to get our vehicles serviced for many, many years. Michele Marsh does an exceptional job as our designated service advisor. Michele Marsh has developed annual service p serviced for many, many years. Michele Marsh does an exceptional job as our designated service advisor. Michele Marsh has developed annual service plans for all of our vehicles. There are never any surprises during our service visits. Kelly Nissan treats you as part of their family and Kelly Nissan is not only concerned about the well-being of your vehicles, but is interested and concerned in your well-being as a friend. We are always satisfied customers at Kelly Nissan. Besides Michele Marsh, we have been fortunate to have Larry Hughes, Heather Ardle, Rich Engleman, and Jon Miller attend to our service needs. Everyone in the service department treats us with respect and provides the upmost service to our vehicles. That is why we keep coming back to Kelly to get our vehicles serviced. Also, Cindy, the cashier, is wonderful and a pleasure to deal with. Mike Disora, the General Manager, has assembled a great team under his leadership. Mike has a vast knowledge of all of the cars that are for sale at the dealership. Kelly Nissan will do whatever it takes to get you into the vehicle of your dreams. There is never any pressure dealing with the team at Kelly Nissan. They take the time out of their busy schedules to go through every detail about your current vehicle in order for you to get the most satisfaction with your ride. We look forward to our next visit to Kelly Nissan to see Michele Marsh and the rest of the team at Kelly Nissan. Thank you for your exceptional service. Regards, Ronald Semanick Palmer Township, PA More

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The service department was always very friendly and also very good. The salesman that helped us was not pushy. He was knowledgeable about all the models. I returned to him to help with the gadgets of my new very good. The salesman that helped us was not pushy. He was knowledgeable about all the models. I returned to him to help with the gadgets of my new car. More

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