Mike Connolly Jr

Best car buying experience ever! The guys at Mercedes-Benz Hoffman Estates were amazing. Avery helped us out with finding my dream car, was super knowledgeable but also laid back/n The guys at Mercedes-Benz Hoffman Estates were amazing. Avery helped us out with finding my dream car, was super knowledgeable but also laid back/no pressure and just an enjoyable person to work with. He’s young but don’t let that fool you, I’d recommend him to anyone looking to purchase a car. Juan in finance took over and made everything easy, understandable and wasn’t trying to push gimmicky add-ons. He was funny and broke down the cost saving of wheel and tire protection with getting ready to tech a teenager to drive 😂 When everything was done and signed, Alex (product specialist) had my car waiting with a bow on it and walked me through all the setup and integrations, which was super helpful with all the amazing tech this car has in it - car wash mode? Glad he explained that one, I never would have known. Can’t recommend Mercedes-Benz Hoffman Estates enough, a great and relaxed car buying experience! More

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I bought two cars from Austin Fowler, he was fantastic to work with. Great job and experience work with. Great job and experience More

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Absolutely amazing experience from start to finish. Alex was able to answer any questions/concerns I had from the first day I inquired about my vehicle, and if he couldn’t answer, he found someone that Alex was able to answer any questions/concerns I had from the first day I inquired about my vehicle, and if he couldn’t answer, he found someone that could very quickly. Definitely the best car buying experience I have ever experienced. Would definitely recommend Alex, as well as this dealership to my friends and family. More

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I came in Nov 2022 to purchase a Mercedes Benz G63 - The car was going under my business name and was processed that way with financing through Mercedes Benz Financial however once the reporting went throug car was going under my business name and was processed that way with financing through Mercedes Benz Financial however once the reporting went through it went under my personal credit information which was not how we processed the contract or paperwork. I've attempted to work with finance manager Michael S and have reached out to every person with "supervisory titles" there to only be ignored including VP Bill O, and managers such as Michael C, Thomas, Vlad, Matt, Mike JR, Kevin and Dick. This deal has turned into such a mess - I also had my vehicle registration done incorrectly (no surprise) and when I paid the additional fee for the Mercedes ME additional features the product specialist Alex G registered it to a different vehicle not my own - so now a different customer is enjoying the services I paid for and I was not refunded. Its been a mess from start to finish and tbh I regret bringing my services here. Today I formally filed a complaint with the BBB for mediation to see if someone wants to start doing their job correctly and assist with the mistakes that occurred here. Be careful and consider Flecher Jones instead because its a mess here and if a business owner do not expect them to understand and work with you if your putting your car under your business name. More

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Avoid these folks. I was looking at a used MB EQS. Brought in my brand new Tesla as trade in. They offered me 46K for a flawless low mileage Tesla. Then they tried thei I was looking at a used MB EQS. Brought in my brand new Tesla as trade in. They offered me 46K for a flawless low mileage Tesla. Then they tried their usual technique to convince me that is a great deal. Once they realized that I know my numbers they became a bit angry at me. I called their bluff. I took my Tesla to Loeber Motors and bought a brand new EQS and got 55K for my trade in. $9000 more!! I would not go back to Mercedes Benz of Hoffman Estates again. More

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Excellent service and execution. I purchased this preowned vehicle online from halfway across the country, sight-unseen, as a surprise for my girlfriend. It arrived ahead of schedule I purchased this preowned vehicle online from halfway across the country, sight-unseen, as a surprise for my girlfriend. It arrived ahead of schedule in perfect condition, exceeding my expectations. More

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Truly a smooth process from start to finish. I was lucky enough to work with Tim as our salesman and he walked me through all of the incredible options that were available to me. Due to supply chain issues enough to work with Tim as our salesman and he walked me through all of the incredible options that were available to me. Due to supply chain issues I was told the car would take about 6 months and it was ready in less than 3. A great surprise and a beautiful car. Thank you so much! More

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The client advisor here is really friendly and helpful! Austin and Peter helped me a lot on both buying the car I wanted and selling the car that I used Austin and Peter helped me a lot on both buying the car I wanted and selling the car that I used More

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Excellent experience from the moment we walked in the showroom. My wife and I had no intentions of purchasing a car the day we stopped in "just to look" but we fell in love with the car and the salesman showroom. My wife and I had no intentions of purchasing a car the day we stopped in "just to look" but we fell in love with the car and the salesman (Oliver Kapelski) was extremely knowledgeable, patient and so easy to work with that we ended up driving our brand new car home. We couldn't be happier with the purchase and highly recommend Mercedes-Benz of Hoffman Estates, we will be repeat customers when the times comes for our next car. More

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We thoroughly enjoyed working with Mercedes-Benz of Hoffman Estates to purchase a 2018 E43 AMG, especially with Piotr Siemieniuk. Initially my wife and I were going to conduct business entirely over t Hoffman Estates to purchase a 2018 E43 AMG, especially with Piotr Siemieniuk. Initially my wife and I were going to conduct business entirely over the internet, but decided to fly to Chicago to finalize the sale in person and drive our car home to Maryland. One of the major reasons was to personally meet and thank Piotr for his superior effort to make this deal as smooth and carefree as possible. He went out of his way numerous times, including when he was off duty to ensure all our questions and concerns were addressed. Likewise, he has made several follow up calls after we returned home to ensure all was well with the car and us! Great job, Piotr! More

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