Mike Castori

The service was fast and with no issues at all, great service and kind staff service and kind staff More

by adrian.reyes Verified Customer Verified Customer

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Mr. Michael Castori provides top-tier customer service. My 2021 Dodge Challenger was in for warranty work, and Mike made the process seamless, honest, and faster than promised. Highly recommend working wit My 2021 Dodge Challenger was in for warranty work, and Mike made the process seamless, honest, and faster than promised. Highly recommend working with him! More

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Everyone at the dealership was so good to work with. Their desire to serve the customer went above and beyond. Their desire to serve the customer went above and beyond. More

by Jobba Verified Customer Verified Customer

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Made an appointment for warranty work, car was promised to be done in a few hours. Car sat all day untouched, no loaner no shuttle service would never go back. to be done in a few hours. Car sat all day untouched, no loaner no shuttle service would never go back. More

by eric3456 Verified Customer Verified Customer

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Mike and Jennifer were great. Rental car and service was phenomenal. Thank you for your help. Rental car and service was phenomenal. Thank you for your help. More

by robin47 Verified Customer Verified Customer

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Great experience at this dealership car was repaired and returned when promised. Thanks again guys returned when promised. Thanks again guys More

by puchbat Verified Customer Verified Customer

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Very clean and friendly. Refreshments great. Waiting area was good and agent very informative and nice Refreshments great. Waiting area was good and agent very informative and nice More

by caijohn_98 Verified Customer Verified Customer

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Brought in for an oil change and fluid level check prior to trip. Waited a long time, when i asked the girl at the front desk she stated it was parked in sie lot. I took keys and went o retrieve my vehi to trip. Waited a long time, when i asked the girl at the front desk she stated it was parked in sie lot. I took keys and went o retrieve my vehicle. Found it with cardboard inserted in window. I went back in they stated the window needed a new part. I went to the service spokesperson he stated it needed a new part forthe door so window would operate. He took me to parts area and they charged me 600 to order part/ Each time I called or went in over the next 6 months they stated part wasnt in. Today i went in to get rfund for non appearing part. I was told promasters are popular so difficult to get part. Stated they wouldnt issue a refund because promasters were popular. Stated no refund because they charged me $600 for diagnostics. Window worked when i bought it in. They lost a good customer for 600. I will never buy a RAM van again More

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Appreciate the hard work and timely return of my SUV after it has been serviced. Its always a pleasure to stop and and see the team. after it has been serviced. Its always a pleasure to stop and and see the team. More

by jra676 Verified Customer Verified Customer

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Once someone for the service department recognize that you have come for service, the process from start to finish is good. you have come for service, the process from start to finish is good. More

by mtmc1st Verified Customer Verified Customer

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