Mike Bilbow

Mike B. was outstanding! He gave me all of the information and updates as I waited(2hrs.) Although the problem was not fixed due to a needed part, I anxiou was outstanding! He gave me all of the information and updates as I waited(2hrs.) Although the problem was not fixed due to a needed part, I anxiously await a call or email to return to complete the mission. A very warm, knowledgeable and concerned service rep! More

by Gene Verified Customer Verified Customer

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I took my Chevrolet Equinox EV to Elkins Chevrolet to identify an ongoing HVAC issue my that Hessert Chevrolet was not able to diagnose after three (3) trips to that dealership. Mike and the service tea identify an ongoing HVAC issue my that Hessert Chevrolet was not able to diagnose after three (3) trips to that dealership. Mike and the service team was diligent and systematic with diagnosing the issue. They believe they have resolved the issue and I am hopeful that they have. They were extremely pleasant and professional to deal with, unlike the absolute jerk of a service manager at Hessert Chevrolet, John. He should be fired from his job for incompetency and unprofessionalism. He dropped the “F” bomb with me numerous times during my call to that dealership last week. I will be taking my Equinox to Elkins Chevrolet for service going forward. More

by GIBSONPJ Verified Customer Verified Customer

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Service technician was awesome. Make sure to check in periodically to give updates. Nice waiting area overall great place to get your car serviced at. Make sure to check in periodically to give updates. Nice waiting area overall great place to get your car serviced at. More

by r_scroggins Verified Customer Verified Customer

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Service associate knowledgeable on maintenance needed to be performed, vehicle completed in time stated without pressure to complete other work. be performed, vehicle completed in time stated without pressure to complete other work. More

by Dcjennings1214 Verified Customer Verified Customer

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Very helpful and informative on everything answers all questions checked everything very satisfied with the work questions checked everything very satisfied with the work More

by Johnbradley518 Verified Customer Verified Customer

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Elkins has been a true blessing to our family. A true spirit is service and kindness!! A true spirit is service and kindness!! More

by pcleere1949 Verified Customer Verified Customer

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I have been a customer of Elkins Chevrolet for over 15 years. I won't go anywhere else for service! years. I won't go anywhere else for service! More

by RG Verified Customer Verified Customer

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The dealership replaced my windshield free of charge after finding a large crack after a winter storm without the car being driven. Very professional and quick responding. after finding a large crack after a winter storm without the car being driven. Very professional and quick responding. More

by chris46moore Verified Customer Verified Customer

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Tony Dillard and Bob Borman are the best! They made the buying experience enjoyable. Tony found the perfect vehicle for my husband. They made the buying experience enjoyable. Tony found the perfect vehicle for my husband. More

by jalmafarms Verified Customer Verified Customer

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My husband brought my car in for service. He said Mike was great. Very friendly and helpful. The service was complete before the estimated time which was a plus. He said Mike was great. Very friendly and helpful. The service was complete before the estimated time which was a plus. More

by naimahw Verified Customer Verified Customer

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