Mike Aslan

Very, very poor communicators. The left hand didn’t know what the right hand is doing. Per their request, I brought my new top of the line vehicle in for my first “free” oil change The left hand didn’t know what the right hand is doing. Per their request, I brought my new top of the line vehicle in for my first “free” oil change, about an 80 mile round trip. I told the person taking my appointment in the phone, that I needed another issue looked at. She added the request to the work order. When I arrived, Mike asked “just your free oil change this morning?” I said yes but I needed this looked at too. He said, “ok we will put it on the computer to see if any codes pop up.” When completed, I was told, “oil was changed and we did the multi point inspection, everything looks fine.” I asked, well what about the other issue I asked the scheduler and Mike about?” He said, “I knew nothing about it!” WHAT!? Sorry, Crestmont lost me. More

by Vito Verified Customer Verified Customer

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Excellent service. They listened to what I wanted and found the car on their lot! They listened to what I wanted and found the car on their lot! More

by cheekspulice Verified Customer Verified Customer

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Had a coupon for an oil change. Whem the finished my oil and tire rotation came to 129 dollars. Said couldn't use the coupon, but the dealer is who gave it to me. Lots of double tal Whem the finished my oil and tire rotation came to 129 dollars. Said couldn't use the coupon, but the dealer is who gave it to me. Lots of double talk from service manager. Very disappointed. More

by jimcarpenter416 Verified Customer Verified Customer

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We appreciate the level of professional service with Brendon. He takes the time to explain the process. Thx! Brendon. He takes the time to explain the process. Thx! More

by henderson1509 Verified Customer Verified Customer

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Prompt and thorough service, very honest and does not try to talk you into unnecessary services. to talk you into unnecessary services. More

by Gshepard Verified Customer Verified Customer

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They are very friendly. I never have a issue with anyone that works there. DEREK was very nice . He let me know when my car would be done. I never have a issue with anyone that works there. DEREK was very nice . He let me know when my car would be done. More

by jmbum Verified Customer Verified Customer

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Great service from great people. They got me in the day of and made it happen. Very appreciative They got me in the day of and made it happen. Very appreciative More

by Thomasowens216 Verified Customer Verified Customer

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I had a difficult time trying to talk to someone there to find out about my car. No one would answer the phone or return my call when I left a message. find out about my car. No one would answer the phone or return my call when I left a message. More

by streno Verified Customer Verified Customer

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Very pleased with everything and the great way that I was treated. They took a bad situation for me and made it positive. treated. They took a bad situation for me and made it positive. More

by Srb1230 Verified Customer Verified Customer

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This dealership was very professional, courteous, and customer oriented. They worked as a team to achieve their goal. customer oriented. They worked as a team to achieve their goal. More

by corp00615 Verified Customer Verified Customer

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