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Mike Asatryan

Overview Reviews (1355) Inventory (753)

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Mike Asatryan

Mike Asatryan | Page 90

Director Of Fixed Operations

Van Nuys Chrysler Dodge Jeep Ram

6110 Van Nuys Boulevard
Van Nuys, CA 91401

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4.3

1,355 Reviews

Overview Reviews (1355) Inventory (753)

Dealership Experience

7 yrs, 7 mos

Industry Experience

19 yrs, 3 mos

4.3

1,355 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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1355 Reviews of Mike Asatryan

September 24, 2021

Dealership Rating

Employee Rating

They are the friendliest and fastest they always keep you updated if your car needs anything more that needs fixing and tell you the price before saying yes love that keep up the good work updated if your car needs anything more that needs fixing and tell you the price before saying yes love that keep up the good work More

by marcskitten13

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

September 24, 2021

Dealership Rating

Employee Rating

Armen order a part needed for my jeep and arrived and install it the next day. install it the next day. More

by hotjamz67

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

September 22, 2021

Dealership Rating

Employee Rating

Fast and easy check in and check out real good guy to work with highly recommend work with highly recommend More

by JPRUDENCIO

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

September 22, 2021

Dealership Rating

Employee Rating

Great customer service and very precise on time and great on working with your schedule on working with your schedule More

by Martin

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for trusting us with your business. Please let us know if there is anything else we can help with.

September 20, 2021

Dealership Rating

Employee Rating

It was well organized and clean. Hector was very professional about his job. He cares professional about his job. He cares More

by tbaby647

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Hector

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Sep 22, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

September 18, 2021

Dealership Rating

Employee Rating

Service was done but the carwash promised took way too long. Good communication, poor scheduling long. Good communication, poor scheduling More

by X

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 22, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. We know your time is valuable, and we really appreciate your patience. We'll bring this feedback to our team to see how we can improve our scheduling.

September 17, 2021

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Employee Rating

Hector was great! Highly recommend! He did exactly as he said and delivered on time!!! he said and delivered on time!!! More

by donmichaelpaul

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 22, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

September 16, 2021

Dealership Rating

Employee Rating

Service advisor is very helpful took care of the problem in no time easy to communicate with the technician was very knowledgeable in no time easy to communicate with the technician was very knowledgeable More

by WEHBIJAD

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Shayan Ghelichkani

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Sep 22, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

September 15, 2021

Dealership Rating

Employee Rating

I was not greeted when I walked into the service department, while everyone talked amongst themselves. I stood there for 5 minutes before being greeted. department, while everyone talked amongst themselves. I stood there for 5 minutes before being greeted. More

by Lexi

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

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Sep 16, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello Lexi, Customer Service is important to us, and we apologize if you weren't greeted right away. We would like to speak with you in regards to your visit. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJ

September 15, 2021

Dealership Rating

Employee Rating

Hector was an amazing help and also had great customer service,, took great care of my jeep.. service,, took great care of my jeep.. More

by ctrujillo746

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Hector

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Sep 22, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

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