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Mike Asatryan
Mike Asatryan at Van Nuys Chrysler Dodge Jeep Ram

Mike Asatryan | Page 67

Director Of Fixed Operations

Van Nuys Chrysler Dodge Jeep Ram

6110 Van Nuys Boulevard
Van Nuys, CA 91401

Contact Me
4.3
1,355 Reviews

Dealership Experience

7 yrs, 7 mos

Industry Experience

19 yrs, 3 mos

4.3

1,355 Reviews

Write a Review

1355 Reviews of Mike Asatryan

February 10, 2022

Dealership Rating
Employee Rating

Service was great overall, Hector was very attentive to the fact that my Jeep is so old (over 30 years). It runs super smooth now More

by geeper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hector

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Mar 01, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

February 10, 2022

Dealership Rating
Employee Rating

I always receive good service. I usually go to the same person for service, and he never lets me down. More

by BLAISEBROOKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 01, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for trusting us with your business. Please let us know if there is anything else we can help with.

February 09, 2022

Dealership Rating
Employee Rating

Excellent service by the service advisor and staff and scheduling and payment process and delivery More

by bahman.shojaee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 01, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

February 09, 2022

Dealership Rating
Employee Rating

Very quick and efficient. Very happy with the service. They fixed my problem in a very timely manner More

by gorzalyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 01, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

February 08, 2022

Dealership Rating
Employee Rating

Armen helped out and made things happen when I let him know what was wrong. Got a clean inspected vehicle back. More

by vallejo22995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 01, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

February 08, 2022

Dealership Rating
Employee Rating

The customer rep was great. He got the mechanics to perform a tire rotation when I noticed it wasn’t done. I do think the mechanics may have more work they can handle. A lot of little mistakes made. More

by amier7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rogelio

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Mar 01, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Hello , Customer Service is important to us, and we're disappointed to hear you felt you experienced anything but a 5-Stars experience. We'd like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

February 08, 2022

Dealership Rating
Employee Rating

You still have my truck You have had it for over a month You still have my truck You have had it for over a month I’m not getting any update More

by fain_jordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Feb 11, 2022

fain_jordan responded

Picked up my truck and now the AC doesn’t work. And you guys never cleared any of the dash codes. You got to be the worst place I ever have taken my truck to!!! I have let my company know to never to never send any of our vehicles to your dealership.

February 07, 2022

Dealership Rating
Employee Rating

Very courteous personnel. Received several calls with updates. Clean location. Vehicle was provided Win promised More

by moradiego66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Alvarado

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Feb 08, 2022

moradiego66 responded

Thank you

February 05, 2022

Dealership Rating
Employee Rating

Have serviced two jeeps that I leased from you for 6 consecutive years. Service clerks are the least personable, efficient or polite of any I have used in my life. Not buying my next keep from you More

by jaysteinbeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Report | Print
Feb 23, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We're sorry to hear that there was any issue during your visit. We'd like to look into your visit with us and see how we can assist you. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

February 05, 2022

Dealership Rating
Employee Rating

Very bad service and everything was bad the customer service was bad they way they talk to they customers and also races and violations with words More

by yolandaboler213
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Armenak Galstyan, Josh Alvarado , Juan Del Rio, Shayan Ghelichkani, Omar Hernandez, Alex Klaumenzer, Raed Malaeb, Rene Robles, Julio Rodriguez

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Feb 24, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, Our goal is to provide a 5-Star customer experience throughout the entire sales process. We'd like to discuss with you further about your visit. Please reach out to our general sales manager, Jonathan directly at 818-731-4893 when you find the time. Regards, Russell Westbrook CDJR

Feb 24, 2022

yolandaboler213 responded

It wasn’t that the car was available I was lied to and the communication is foul and y’all steal people mail and rebates fraud dealership I wouldn’t trust this company with a penny of my money….

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