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Mike Asatryan
Mike Asatryan at Van Nuys Chrysler Dodge Jeep Ram

Mike Asatryan | Page 64

Director Of Fixed Operations

Van Nuys Chrysler Dodge Jeep Ram

6110 Van Nuys Boulevard
Van Nuys, CA 91401

Contact Me
4.3
1,355 Reviews

Dealership Experience

7 yrs, 7 mos

Industry Experience

19 yrs, 3 mos

4.3

1,355 Reviews

Write a Review

1355 Reviews of Mike Asatryan

February 17, 2022

Dealership Rating
Employee Rating

Slow as all xxxx. They told me 4 hours for an oil change for my jeep… it ended up being 5. And you can’t even reserve a time slot ahead of time! More

by shanon.peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Feb 23, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Hello Shanon, We know your time is valuable and apologize for a longer than expected wait. During peak times such as weekends, oil changes can take longer than expected. We try to work as quickly as possible and give an accurate time estimate. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

February 17, 2022

Dealership Rating
Employee Rating

Great customer service, good staff, always on time, I always get my car back cleaner. More

by Hwdknights
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 23, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

February 17, 2022

Dealership Rating
Employee Rating

The rep was very nice and accommodating. The time he quoted for when my car would be ready was accurate. More

by aundreadlc7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 01, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

February 17, 2022

Dealership Rating
Employee Rating

Very good customer service and good attention with the people. I recommend this dealer, I give 10 star !!! More

by koki1576
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Feb 25, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

February 17, 2022

Dealership Rating
Employee Rating

I'm 3 cars in with these guys, and the selection & service is always top-notch. More

by ROBERTFITZGERALD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Benny

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Feb 23, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

February 17, 2022

Dealership Rating
Employee Rating

Long wait, for very simple things that i could actually due but since i have warranty it makes sense for jeep to do it. More

by bofadeez
Recommend Dealer
No

Other Employees Tagged: Armenak Galstyan, Josh Alvarado , Juan Del Rio, Shayan Ghelichkani, Omar Hernandez, Alex Klaumenzer, Raed Malaeb, Rene Robles, Julio Rodriguez

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Feb 24, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We know your time is valuable and would like to apologize for the longer than expected wait. We work as quickly as possible while maintaining the highest level of quality. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

February 17, 2022

Dealership Rating
Employee Rating

Poor communication skills, poor customer service, the employees could use some training in accountability, responsiveness, and effective communication. More

by Markarianh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Klaumenzer

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Mar 01, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

February 17, 2022

Dealership Rating
Employee Rating

Good service unless there are problems with lack of staff or parts which delays actual repair times. More

by amoreno73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Feb 23, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

February 17, 2022

Dealership Rating
Employee Rating

Service was good. Prompt. Everyone was very polite. It was a bit expensive. The gentleman who helped me was very nice. More

by aaronguzikowski
Recommend Dealer
Yes

Other Employees Tagged: Armenak Galstyan, Josh Alvarado , Juan Del Rio, Shayan Ghelichkani, Omar Hernandez, Alex Klaumenzer, Raed Malaeb, Rene Robles, Julio Rodriguez

Report | Print
Feb 25, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

February 16, 2022

Dealership Rating
Employee Rating

Took in for recall. Staff was very nice. Took care of my ride back and forth with Uber. Appreciate that More

by Lakerdog08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Mar 01, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

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