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Mike Asatryan
Mike Asatryan at Van Nuys Chrysler Dodge Jeep Ram

Mike Asatryan | Page 62

Director Of Fixed Operations

Van Nuys Chrysler Dodge Jeep Ram

6110 Van Nuys Boulevard
Van Nuys, CA 91401

Contact Me
4.3
1,355 Reviews

Dealership Experience

7 yrs, 7 mos

Industry Experience

19 yrs, 3 mos

4.3

1,355 Reviews

Write a Review

1355 Reviews of Mike Asatryan

February 24, 2022

Dealership Rating
Employee Rating

Service was quick and easy to schedule . Highly recommend. Drive from Santa clarita just for service . More

by paulaz1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 25, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

February 24, 2022

Dealership Rating
Employee Rating

I was helped by Ali and Ara and they were both fantastic and incredibly professional. I will 100% work with them again and recommend them. More

by PZAMKOCHYAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armenak Galstyan, Josh Alvarado , Juan Del Rio, Shayan Ghelichkani, Omar Hernandez, Alex Klaumenzer, Raed Malaeb, Rene Robles, Julio Rodriguez, Arak@russellwestbrookcdjr.com

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Feb 25, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

February 24, 2022

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Employee Rating

They did not fix issues with my car. Apparently it does not have nothing wrong. Was told the same thing the first time I ever took it and had it fix at different dealer. More

by Tlapapalmari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Mar 01, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Hello , We know your time is valuable and apologize if there was any confusion. Our team is trained to perform comprehensive diagnostics on vehicles if required, so we're surprised to hear there was any issue. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

February 23, 2022

Dealership Rating
Employee Rating

Great Service, I had zero problems. Will definitely go back. Armen was nice and informative. More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armenak Galstyan , Alex Klaumenzer, Armen

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Mar 01, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

February 23, 2022

Dealership Rating
Employee Rating

My car was brought in to get an issue fixed that the collision center couldn’t handle. It sat on the lot for 3 weeks, not following up with me or insurance to get the repair approved. When I stepped in More

by CHRISTIAN39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Feb 24, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Hello Christian, We know your time is valuable and apologize for a longer than expected wait. Repairs can take longer than expected if a part is out of stuck or on back order. We try to work as quickly as possible and give an accurate time estimate. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

February 23, 2022

Dealership Rating
Employee Rating

Horrible worst dealership in town would not take my car back here ever again rude and unprofessional More

by Fordster428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Feb 24, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Hello , Customer Service is important to us, and we're disappointed to hear you felt you experienced anything but a 5-Stars experience. We'd like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

February 22, 2022

Dealership Rating
Employee Rating

Very friendly, fast service I would recommend a friends Always trust hector nice guy Excellent service More

by Cesar cebreros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hector on service

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Feb 23, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

February 22, 2022

Dealership Rating
Employee Rating

Great Service. They got the job done the same day. Will return for future Service More

by eldwinherrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Feb 23, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

February 22, 2022

Dealership Rating
Employee Rating

Very long wait times even with scheduled appointment. Poor customer service and lack of communication on services. More

by fg123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Report | Print
Feb 24, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Hello , Customer Service is important to us, and we're disappointed to hear you felt you experienced anything but a 5-Stars experience. We'd like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

February 21, 2022

Dealership Rating
Employee Rating

Basic service always a different set of advisors they don't seem very happy to be working there. More

by brentfortune
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Report | Print
Feb 23, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We're sorry to hear that there was any issue during your visit. We'd like to look into your visit with us and see how we can assist you. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

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