Mike Asatryan
Mike Asatryan at Van Nuys Chrysler Dodge Jeep Ram

Mike Asatryan | Page 31

Director Of Fixed Operations

Van Nuys Chrysler Dodge Jeep Ram

6110 Van Nuys Boulevard
Van Nuys, CA 91401

Contact Me
4.3
1,355 Reviews

Dealership Experience

7 yrs, 7 mos

Industry Experience

19 yrs, 3 mos

4.3

1,355 Reviews

Write a Review

1355 Reviews of Mike Asatryan

February 18, 2023

Dealership Rating
Employee Rating

Staff was great. They worked well with each other to get me the car of my dreams. More

by Joan.pleasant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Alvarado, Badie Audish , Matt Eatezadi, Alex Klaumenzer, Rayan Saab

Feb 20, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Our team is always happy to help you out, Joan! Thank you so much for supporting Russell Westbrook Chrysler Dodge Jeep RAM and please let us know if you need anything down the line!

February 17, 2023

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Employee Rating

Great customer service , I purchased my 2014 Grand Cherokee from Van Nuys Jeep dealership and I am very satisfied with the car as well as the maintenance performed by the dealership. More

by SIDNEYIHS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Payman Arjang

Feb 17, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for the great review of Russell Westbrook Chrysler Dodge Jeep RAM! We are thrilled to hear that you are loving your 2014 Grand Cherokee.

Feb 17, 2023

SIDNEYIHS responded

It is a great car .

February 16, 2023

Dealership Rating
Employee Rating

Service manager Benny and others were efficient and pleasant to deal with. It was a pleasant surprise after my terrible experiences with Santa Monica Jeep. All future service will be done at Van Nuys More

by slokitz1930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Alvarado , Matt Eatezadi, Rene Robles, Benny Maritka Service Manager

Feb 16, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

It's great to hear that Benny and our team took such great care of you! Thank you for choosing Russell Westbrook Chrysler Dodge Jeep RAM and for sharing your experience. Safe travels ahead!

February 13, 2023

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The customer service manager was fantastic- professional and polite. My JEEP Wrangler was serviced same day More

by ryan.mondillo
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Recommend Dealer
Yes
Feb 14, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the 5-star feedback, Ryan! The Russell Westbrook Chrysler Dodge Jeep RAM team appreciates your support.

February 13, 2023

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Employee Rating

Good customer service, However, very busy with service and delays can be expected. However very Professional and good experience. Overall good More

by Ash
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: PAYMAN ARJANG

Feb 13, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

We are grateful to have your business, Ash. Thanks for taking the time to leave us a review! - The Russell Westbrook Chrysler Dodge Jeep RAM Team

February 11, 2023

Dealership Rating
Employee Rating

Overall sales experience was non enjoyable. Tried slapping $15,000 of non needed warranties and coverage with no mention of it prior to negotiation. Initial monthly payment offer was over $900. More

by sean.harris19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Josh Alvarado , Matt Eatezadi, Alex Klaumenzer, Rene Robles, Rayan Saab

Feb 14, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Sean, we are committed to providing our guests with excellent service, and I'm very sorry if this didn't come through during your experience. It's never our intention to mislead our guests, and I apologize if we've left the wrong impression. I will discuss this feedback with my team, but I would appreciate the chance to learn further details about your visit. Please consider giving me a call when you have a moment. Thank you, Raed Malaeb - General Manager - raedm@russellwestbrookcdjr.com - (818) 787-0800

Feb 11, 2023

sean.harris19 responded

This review process is as bad as my sales experience

February 11, 2023

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Had an early appointment for 1st oil change. Service advisor said they were running behind but took 4hrs. More

by kandkfillman
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Recommend Dealer
Yes
Feb 14, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

I am sorry that your visit took longer than anticipated. We strive to deliver efficient service and never intend to inconvenience our guests. I assure you that we will work to improve our practices in the future. If there is anything more I can do to assist you, please don't hesitate to reach out. Best, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

Feb 15, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

The service team appreciates your support!

Feb 14, 2023

kandkfillman responded

Mike - Not a big deal - everything worked out fine - your staff is very attentive.

February 10, 2023

Dealership Rating
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After $20,000 paid to service to repair my engine with a new one the car was still ticking after repairs and before I even picked it up. The same issue still persist even with new engine. More

by vafa
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Hector Jr.

Feb 14, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for bringing this to my attention. I'd like to see if there is anything that I can do to help improve your rating and I hope you'll give me a call at your earliest convenience to discuss the matter in greater detail. Thank you for your feedback, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

February 10, 2023

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Amazing service from team. Everything went smooth and quick. Thanks a lot for the help More

by Geovaney.lazcano
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Feb 10, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for the review of Russell Westbrook Chrysler Dodge Jeep RAM! We are here to help with any of your service needs.

February 09, 2023

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Employee Rating

Great service and kind person helping me . He def is a great worker and cares for his clients . More

by chrisornelas23
Service Price Transparency
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Recommend Dealer
Yes
Feb 10, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your confidence in Russell Westbrook Chrysler Dodge Jeep RAM, and for your business. We are thankful to have you as a customer!

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