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Mike Asatryan
Mike Asatryan at Van Nuys Chrysler Dodge Jeep Ram
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Mike Asatryan | Page 2

Director Of Fixed Operations

Van Nuys Chrysler Dodge Jeep Ram

6110 Van Nuys Boulevard
Van Nuys, CA 91401

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4.1
1,214 Reviews

Dealership Experience

5 yrs, 6 mos

Industry Experience

17 yrs, 2 mos

4.1

1,214 Reviews

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1214 Reviews of Mike Asatryan

April 25, 2024

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Employee Rating

Thai dealership is very unprofessional and lack communication needs training on communication will not recommend More

by mommiesblessed05
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Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Josh Alvarado, Claudia Loredo, Jacqueline Casas, Elisa Zamora Villareal, Onik Torosyan, Moe Saab, Ara Kalaidjian, Jeromy Haro, Eric Lopes

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May 03, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

I'm sorry to read about your experience. Communication is key in our line of work and it's clear we've missed the mark here. I'd appreciate an opportunity to learn more about what happened so that we can improve for future interactions. If you could reach out at your earliest convenience, it would be greatly appreciated! Thank you, Mike Asatryan – Director of Fixed Operations – mikea@vannuyscdjr.com – 818-423-6255

April 22, 2024

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Hector was so helpful and communicated repair status on my truck and was completed when promised . More

by CHELY1082000
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Recommend Dealer
Yes

Other Employees Tagged: Armenak Galstyan, Badie Audish, Elisa Zamora Villareal, Onik Torosyan, Eric Lopes, Jonathan Schwartz

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Apr 22, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for stopping by to review Hector and Van Nuys Chrysler Dodge Jeep Ram! Have a great day!

April 15, 2024

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The service was so helpful and much quicker than I had expected it to be! More

by dorashamooil
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Recommend Dealer
Yes

Other Employees Tagged: Armenak Galstyan, Josh Alvarado, Jonathan Schwartz

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Apr 15, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for leaving Van Nuys Chrysler Dodge Jeep Ram a five-star review! We are glad that your service experience was top-notch and quicker than expected.

April 14, 2024

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Good response And good work. In timely manner. We were pleased and happy with the results More

by kambiz0
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Recommend Dealer
Yes
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Apr 15, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted we could deliver an excellent experience! - Van Nuys Chrysler Dodge Jeep Ram Team

March 17, 2024

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The service are very fast and the custmer representative is very helpful and accomodating. I will recommend this car dealership. Good job 👍🏻 More

by dhayzee23
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Recommend Dealer
Yes
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Mar 18, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for the positive feedback! We're glad to know you found our service at Van Nuys Chrysler Dodge Jeep Ram fast and accommodating. Your recommendation means a lot to us!

March 16, 2024

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Extremely helpful above and “beyond” my expectations in my past experience there 20 years before !! I’m so glad I went in and all set ice personal made me feel like I was Special!!! More

by DRDAVIDGLICK
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Recommend Dealer
Yes

Other Employees Tagged: All of hat helped me

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Mar 18, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

David, we're delighted to know that our team at Van Nuys Chrysler Dodge Jeep Ram exceeded your expectations and made you feel special. Thanks for coming back after 20 years!

March 15, 2024

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They have repaired my warrantee issues both times, and returned my truck on or before when promised. More

by jmschatz0
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Recommend Dealer
Yes
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Mar 15, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for trusting the Van Nuys Chrysler Dodge Jeep Ram team to take care of your vehicle's repairs! Your five-star review means the world to us all. Until next time!

March 15, 2024

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Fast and efficient … I don’t really need to use fifteen words… I ain’t that talkative More

by kevindockwb
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Recommend Dealer
Yes
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Mar 15, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

We are honored to receive your support, Kevin. Thank you! - Van Nuys Chrysler Dodge Jeep Ram Team

March 08, 2024

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Employee Rating

Insufficient proactive engagement is evident, highlighting a significant gap between service representatives and mechanics. This presents a substantial improvement opportunity crucial for the fra More

by JP
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Recommend Dealer
No

Other Employees Tagged: hector

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Mar 13, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

JP, we appreciate your thoughtful feedback. It's clear you've given this a lot of consideration and I agree that proactive engagement is crucial in our line of work. We're always looking for ways to improve and reduce any potential delays or issues with parts, so your suggestions are very welcome. If you'd like to discuss this further or have any other concerns please feel free to reach out to me directly. Thank you, Mike Asatryan - Director of Fixed Operations - mikea@vannuyscdjr.com - 818-423-6255

March 02, 2024

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Employee Rating

If there a option to pick zero star I would this dealership is garbage Benny forgot to service my car made me sign a 299 dollar inspection fee forgot to inspect my car also took them 3 day to do a s More

by shantk78
Recommend Dealer
No

Other Employees Tagged: Josh Alvarado, Badie Audish, Claudia Loredo, Jacqueline Casas, Elisa Zamora Villareal, Moe Saab, Ara Kalaidjian, Jeromy Haro, Eric Lopes , Benny

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Mar 13, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

I'm really sorry to read about your recent experience. If we've fallen short of our goal to provide excellent service, I apologize. Our team takes these matters seriously and would like the opportunity to address this with you directly in order to find a resolution. Please reach out at your earliest convenience so we can discuss this further - Thank you, Mike Asatryan - Director of Fixed Operations - mikea@vannuyscdjr.com - 818-423-6255

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