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Mike Asatryan
Mike Asatryan at Van Nuys Chrysler Dodge Jeep Ram

Mike Asatryan | Page 18

Director Of Fixed Operations

Van Nuys Chrysler Dodge Jeep Ram

6110 Van Nuys Boulevard
Van Nuys, CA 91401

Contact Me
4.3
1,354 Reviews

Dealership Experience

7 yrs, 7 mos

Industry Experience

19 yrs, 3 mos

4.3

1,354 Reviews

Write a Review

1354 Reviews of Mike Asatryan

December 29, 2023

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Employee Rating

Very professional and excellent service. I appreciate the time and excellent service I received for my car. More

by Moonrise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 02, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for leaving Van Nuys Chrysler Dodge Jeep Ram a five-star review! We are thrilled that your service visit went smoothly from start to finish. See you down the road, and drive safely!

Dec 29, 2023

Moonrise responded

Very professional and excellent service. I appreciate the time and excellent service I received for my car.

December 15, 2023

Dealership Rating
Employee Rating

Manager from service email me and I email back and never got a respond. I asked twice to check on sound on break pedal and was not fixed or follow op More

by mkmurillo69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 19, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

I'm sorry to read about your experience with our service department. We aim for prompt and thorough communication, so it's disappointing to learn we've missed the mark here. I'd like to personally assist you in resolving this issue regarding your brake pedal sound - please reach out at your earliest convenience. Thank you, Mike Asatryan - Director of Fixed Operations - mikea@vannuyscdjr.com - 818-423-6255

December 13, 2023

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Employee Rating

worsed dealership ever Ana from sales is horrible and it took a month to get a second key and the management suck they’re good at getting you to sign after that everybody washes their hand once the sale is More

by CARMELO_RUTH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Armenak Galstyan, Josh Alvarado, Badie Audish , Walid Benterki, Alex Klaumenzer, Rene Robles, Rayan Saab, Jonathan Schwartz, Ana

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Dec 19, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Carmelo, I'm really sorry to read about your experience. We aim for excellent customer service and it seems we fell short in this instance. It's important that our customers feel valued even after the sale is completed so hearing otherwise is concerning. If you're open to discussing this further, please reach out directly at your earliest convenience - I'd like to help make things right if possible. Thank you, Jonathan Schwartz - General Manager - jonathans@vannuyscdjr.com - (818) 731-4893

December 01, 2023

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Employee Rating

Payman is an amazing at what he does! Him and the service team were quick and provided excellent service! More

by Aunanyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armenak Galstyan , Payman Arjang

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Dec 04, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

It's great to know that Payman and our service team at Van Nuys Chrysler Dodge Jeep Ram were able to provide you with the excellent experience we strive for. Thanks for your kind words!

November 24, 2023

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Employee Rating

Request two times to check noise on break pedal, but it was not done due to time. More

by mkmurillo69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 25, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

I am sorry to hear you are having some ongoing issues with your vehicle. We strive to offer seamless service, so I apologize for any oversights on our end. I would like to ensure your concerns are resolved, so when you can, please reach out to me directly. Thank you, Mike Asatryan - Director of Fixed Operations - mikea@vannuyscdjr.com - 818-423-6255

November 15, 2023

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Employee Rating

Very expensive it’s not worth it go somewhere else do not waste your money over here extremely expensive More

by Aleksdushi
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 22, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Aleksdushi, I'm sorry to read that you found our pricing higher than expected. We strive for competitive and fair prices so your feedback is important to us. If you're open to discussing this further, please reach out directly as we'd like the opportunity to understand more about your experience. Thank you, Mike Asatryan - Director of Fixed Operations - mikea@vannuyscdjr.com - 818-423-6255

November 13, 2023

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Employee Rating

Really nice dealership. Treats me really respectfully. As a female I like that they take the time to explain things More

by VVNCHRSTNS
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Nov 13, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

We're glad to know you felt respected and well-informed at our dealership. At Van Nuys Chrysler Dodge Jeep Ram, we strive for clear communication with all of our customers. Thanks for the positive feedback!

November 05, 2023

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Employee Rating

Mr. Benny was so nice and helpful. He made the process very easy. The car was ready very quickly. He even offered us a ride when we first got there. More

by Sadeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benny

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Nov 06, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

We're glad to know that Benny was able to assist you and make your experience at Van Nuys Chrysler Dodge Jeep Ram a smooth one. We appreciate the positive feedback! Safe travels in your new car!

November 05, 2023

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Employee Rating

Helpful and honest information and service provided to fix my car with it’s recent problem More

by alm8555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 06, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We appreciate your support and hope to see you again at Van Nuys Chrysler Dodge Jeep Ram!

November 02, 2023

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Employee Rating

From other dealerships hands down this was a Great experience Professional clean responsible just can’t say enough good things Thank you More

by mavinyard
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 03, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Marvin, we're so glad to know you had a great experience with us at Van Nuys Chrysler Dodge Jeep Ram! Our team always aims for professionalism and responsibility. Thank you for your kind words, we appreciate it!

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