Mike Asatryan | Page 134

Service The service department is one of the worse I ever been to. Everyone there is a liar” technician, lily, mike”service manager and Hector. When you call The service department is one of the worse I ever been to. Everyone there is a liar” technician, lily, mike”service manager and Hector. When you call they give you the run around and could not get a straight answer. I brought my jeep there 3 times for a clunking noise and they could not fixed it. The last time I brought it in for the noise they came back with a stupid answer. They told me it was my brake pads and that they are too small. Would not recommend this dealership to any one. More

by chefmatt1972 Verified Customer Verified Customer

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I won’t go anywhere else for CHRYSLER Dodge Jeep Ram I have 4 vehicles from this dealership and whenever I need repairs or service I KNOW THE WORK GETS DONE and my cars are running GREAT- exemplary servi I have 4 vehicles from this dealership and whenever I need repairs or service I KNOW THE WORK GETS DONE and my cars are running GREAT- exemplary service by the whole team - HIGHLY RECOMMEND More

by sunlionfilms Verified Customer Verified Customer

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A Diamond among rocks When so many mechanics are out for the quick buck, and the client is more of an after thought, Russel Westbrook dealership/service is by far a place o When so many mechanics are out for the quick buck, and the client is more of an after thought, Russel Westbrook dealership/service is by far a place one can go with the trust that you will be dealing with “people” not salesmen. I take that back, Oscar sold me on the fact the repair could take up to 2-3 days, in reality it was done no more than 5 hours later, he is one heck of a salesmen I will be buying from again. Thank you to such a great work methodolgy and having the personality of, well a person not a business trying to make the quick buck off of a need, our transportation More

by Chad R. Baugher Verified Customer Verified Customer

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Always great service I have been going here for years and consistently get great service at a reasonable price. I love that they send you texts with updates and you can r I have been going here for years and consistently get great service at a reasonable price. I love that they send you texts with updates and you can respond back. More

by JCHAPMAN73 Verified Customer Verified Customer

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Always right to the point service Great personal that's is concern that customers service is #1 and always helpful . For me Alex was my Rep and he was very helpful on the issue that my Great personal that's is concern that customers service is #1 and always helpful . For me Alex was my Rep and he was very helpful on the issue that my Ram had ... Al I say is thanking Alex More

by lesterluna90 Verified Customer Verified Customer

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Service dept Easy in and out. Received excellent service for me and my Jeep. Very thorough and informative. Would highly recommend to friends and family. Thank you Easy in and out. Received excellent service for me and my Jeep. Very thorough and informative. Would highly recommend to friends and family. Thank you! More

by MONICA5656 Verified Customer Verified Customer

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Great Excellent service, friendly service. Got all my needs taken care of in a timely manner. Friendly staff, even provided a loaner car for me. Cost free. Excellent service, friendly service. Got all my needs taken care of in a timely manner. Friendly staff, even provided a loaner car for me. Cost free. 5 stars More

by peachesncream7515 Verified Customer Verified Customer

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comprehensive work and helpful staff I have service coupons from the dealership that sold me my jeep and which is now closed (Canoga Park). The service rep knew all about them and there w I have service coupons from the dealership that sold me my jeep and which is now closed (Canoga Park). The service rep knew all about them and there was no trouble or issues in honoring them. The bill was clear about the work done. The service rep took the time to keep me informed of progress while working. I was grateful for the cold water and though the waiting area was noisy I was able to read on a comfortable chair. More

by MRAMARTIN Verified Customer Verified Customer

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Battery Replacement Call back from a customer service rep was never received. Had to take the car directly to the dealership without an appointment. Other than that, serv Call back from a customer service rep was never received. Had to take the car directly to the dealership without an appointment. Other than that, service was as expected and the problem was fixed. Wished they washed/cleaned the car after service. More

by STEVEN.WEINBERG29 Verified Customer Verified Customer

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Total Disregard for Customer Service I took my car in because my engine service light came on. My car was repaired but later that day the same light came on again. I tried contacting my s I took my car in because my engine service light came on. My car was repaired but later that day the same light came on again. I tried contacting my service advisor multiple time over the phone and through email. I never received a call back from him. I was also told that the service manager would reach out to me that same day and I also didn’t hear from him. TERRIBLE CUSTOMER SERVICE! YOU WILL BE IGNORED! More

by Louie Verified Customer Verified Customer

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