Mike Asatryan | Page 120

Payman is to The Service Department, what Michael Jordan is to Basketball! He is both excellent at his customer interaction and equally as adept with his knowledge. is to Basketball! He is both excellent at his customer interaction and equally as adept with his knowledge. More

by yogimark Verified Customer Verified Customer

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I’m really disappointed about the amount I had to pay on my diagnose for my car. Not a good service. The car was dirty. my diagnose for my car. Not a good service. The car was dirty. More

by Elvira Hernández Verified Customer Verified Customer

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Horrible experience both times I have gone in. Neither time was the car washed like they said it would be. Which would be fine but do not tell me you will do that service. Last time they just sprayed tir time was the car washed like they said it would be. Which would be fine but do not tell me you will do that service. Last time they just sprayed tire shine on the tires and walked away. Literally still dripping down like gobs of icing when it was returned. I have pictures to document it all. Also they did not rotate the tires like they were supposed to. If you start cutting corners like this it makes me wonder how many things you guys don’t do properly. Avoid this shop if at all possible. More

by dvicktx5 Verified Customer Verified Customer

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Very good customer service. I received texts through out the service letting me know what’s going on with my vehicle. I was very satisfied with the service. the service letting me know what’s going on with my vehicle. I was very satisfied with the service. More

by berberyanelizabeth Verified Customer Verified Customer

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Great, friendly and knowledgeable service. The service was busy but the employee (Payman) he answered to all my questions. He patiently take care of everyone. was busy but the employee (Payman) he answered to all my questions. He patiently take care of everyone. More

by srahimi01 Verified Customer Verified Customer

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Called thus crook of a dealership in reference to The check that tgey were supposed to send back to the finance company in May 2020. Lender has not received NOTHING. Mike was extremely Rude as expected b check that tgey were supposed to send back to the finance company in May 2020. Lender has not received NOTHING. Mike was extremely Rude as expected by this rip off dealership and then hung up on me. Do not do business here. You will be sorry! More

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Is there an option for 0 stars? The service department is a nightmare. They broke the latch to our Wrangler's soft top, "fixed it" but not there is air coming through. According to them, they cant do anyth a nightmare. They broke the latch to our Wrangler's soft top, "fixed it" but not there is air coming through. According to them, they cant do anything. Mike wasn't willing to budge with something when our advisor was trying to help us out. It's almost as if he was trying to make our lives impossible. Then my husband was asked if he wanted our Jeep washed before getting it back. So thinking it would be a quick thing he said yes. Two hours later, he was still waiting. So note to self, don't bother going for the care wash offer. If this was the only Jeep dealer, we definitely would be getting into something else. They NEVER provide a good experience here. I'm definitely switching dealers. More

by karinaperez1127 Verified Customer Verified Customer

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The guy who helped me out was very unhelpful and almost as if I was bothering him when at the time, I saw was the only one in the service dept. Hope I don’t come across the same guy again next time around. as if I was bothering him when at the time, I saw was the only one in the service dept. Hope I don’t come across the same guy again next time around. Very unprofessional and unfriendly. More

by SENOR.FLORES10 Verified Customer Verified Customer

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You have to wait long time for the service completed. And even dough nobody had notify you that it's done. After multiple point inspection it hasn't been defined that my car still has problem with a brake bo even dough nobody had notify you that it's done. After multiple point inspection it hasn't been defined that my car still has problem with a brake booster. At the end the car hasn't been washed and vacuum as it was requested. Very poor customer service. More

by happyborya Verified Customer Verified Customer

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Mike did a great job. But how ridiculous is it that I can’t submit this without writing 25 words I don’t want to write. Fix that. can’t submit this without writing 25 words I don’t want to write. Fix that. More

by STATOMATIC Verified Customer Verified Customer

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