Very helpful and always looking out for my best needs.
Every time I have an issue with my car they don’t disappoint and always help me
Every time I have an issue with my car they don’t disappoint and always help me
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by ezie
Verified Customer
Verified Customer
Service Price Transparency
Nov 14, 2024 -
Van Nuys Chrysler Dodge Jeep Ram responded
We're delighted to hear that our team at Van Nuys Chrysler Dodge Jeep Ram consistently meets your needs and provides helpful service. Thank you for trusting us with your car issues, we're always here to assist!
GREAT SERVICE ATTENTION, FAST AND CLEAR AT DROP OF AND
PICKUP. EASY TO UNDERSTAND AND RIGHT ON THE TIME ADVICED.
PICKUP. EASY TO UNDERSTAND AND RIGHT ON THE TIME ADVICED.
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by Olymar Rascon
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
BENNY
Nov 06, 2024 -
Van Nuys Chrysler Dodge Jeep Ram responded
Olymar, we're delighted to hear you had a smooth and timely experience with us at Van Nuys Chrysler Dodge Jeep Ram. Thank you for the fantastic feedback!
Great service, brought in vehicle for a recall issue.
The guys were able to get me in and out at no time.
The guys were able to get me in and out at no time.
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by s.abrahamyan
Verified Customer
Verified Customer
Service Price Transparency
Nov 04, 2024 -
Van Nuys Chrysler Dodge Jeep Ram responded
We're delighted to hear that our team at Van Nuys Chrysler Dodge Jeep Ram provided you with efficient service for your recall issue. Thanks for the positive feedback!
The atendent is excellent I recommend Van Nuys Chrysler
Dodge Jeep Ram place. Thank you
Dodge Jeep Ram place. Thank you
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by bonilla.refugio
Verified Customer
Verified Customer
Service Price Transparency
Oct 23, 2024 -
Van Nuys Chrysler Dodge Jeep Ram responded
Thanks for being an awesome Van Nuys Chrysler Dodge Jeep Ram customer, Bonilla!
Benny is the best service advisor.
Consistency and Honesty. The best of the best!!! Thank you
Consistency and Honesty. The best of the best!!! Thank you
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by morris4
Verified Customer
Verified Customer
Oct 10, 2024 -
Van Nuys Chrysler Dodge Jeep Ram responded
We are glad to hear that Benny provided consistent and honest service. Thanks for choosing Van Nuys Chrysler Dodge Jeep Ram!
This was an absolute scam.
I was taken advantage of at the Van Nuys location. I went in for a tune-up on Monday, September 16th where Hector told me that I’d need to rent a car
I was taken advantage of at the Van Nuys location. I went in for a tune-up on Monday, September 16th where Hector told me that I’d need to rent a car before my car was even looked at. That was the first red flag. I thought I’d be getting an oil change and maybe new tires. What happened next was that I couldn’t get in touch with anyone for 4 days while I was also renting a car…Finally on Friday, September 20th, I was told that I needed a brake job. I then received a text from Hector asking me where my wheel locks were, which seemed suspicious. I thought during these last 4 days they would have already given me an oil change, checked my car, looked at the tires, and done the work. Instead, I finally have Hector reach out to say what needed to be done 4 days later. Obviously they hadn’t given my car a diagnostics check until that Friday morning, meaning they held it for 4 whole days of which I was paying for a rental. To my shock, when I received my car, the tires were not looked at (which I do need new tires), I didn’t get an oil change, and the price was outrageous. I was charged over $2,100 with $900 of that being labor alone, just for a brake job. I will never be returning.
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by mal
Verified Customer
Verified Customer
Service Price Transparency
Oct 21, 2024 -
Van Nuys Chrysler Dodge Jeep Ram responded
It's concerning to hear about your experience at our Van Nuys location. We strive for transparency and efficiency, so it's disappointing that we missed the mark during your visit. I apologize for any inconvenience caused by the delay and unexpected costs, and I'd like to discuss this further with you to address these issues directly. Please feel free to reach out when convenient. Thank you, Mike Asatryan – Director of Fixed Operations – mikea@vannuyscdjr.com – 818-423-6255
I’m very grateful that you guys help me out with my
needs.thank you again.
needs.thank you again.
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by Juan galvann
Verified Customer
Verified Customer
Oct 06, 2024 -
Van Nuys Chrysler Dodge Jeep Ram responded
The team at Van Nuys Chrysler Dodge Jeep Ram loves seeing great reviews! Thank you, Juan!
Appointment went well.
No complaints. Vehicle seems fine. Will use this dealership for all my service needs, even though there are several closer to where I live.
No complaints. Vehicle seems fine. Will use this dealership for all my service needs, even though there are several closer to where I live.
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by brianmezzano
Verified Customer
Verified Customer
Service Price Transparency
Oct 04, 2024 -
Van Nuys Chrysler Dodge Jeep Ram responded
Brian, we're glad to hear your appointment went smoothly and that you're satisfied with our service at Van Nuys Chrysler Dodge Jeep Ram. We appreciate your loyalty despite the distance!
I brought my car in on Saturday without an appointment.
I got immediate attention and was provided with excellent service. My time was actually enjoyable. My car was serviced AND washed inside and out and
I got immediate attention and was provided with excellent service. My time was actually enjoyable. My car was serviced AND washed inside and out and I was given a discount on top of it!
I highly recommend this dealer and the service.
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by ruthpinter
Verified Customer
Verified Customer
Service Price Transparency
Sep 30, 2024 -
Van Nuys Chrysler Dodge Jeep Ram responded
Ruth, we're delighted to hear you had such a positive experience at Van Nuys Chrysler Dodge Jeep Ram! Thanks for recommending us and sharing your feedback.
Sep 30, 2024 -
ruthpinter responded
Great service
Borrow brand new car it had a door knob damage.
The service advisor was Paymen
He took care of me right away and very short timing thank you
The service advisor was Paymen
He took care of me right away and very short timing thank you
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by babayan2003
Verified Customer
Verified Customer
Other Employees Tagged:
Paymen
Sep 30, 2024 -
Van Nuys Chrysler Dodge Jeep Ram responded
Babayan, we're glad to hear that Paymen took care of the door knob issue promptly for you at Van Nuys Chrysler Dodge Jeep Ram. Thanks for sharing your experience!