Miguel Mendez

It was not our first experience with BMW of SS. This time all went smoothly as always and Miguel Mendez, our sales person, was tremendously helpful and supportive. This time all went smoothly as always and Miguel Mendez, our sales person, was tremendously helpful and supportive. More

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great experience, pleasure buying there enjoyed a quick experience buying a car but no snacks offered , unlike Rockville BMW experience buying a car but no snacks offered , unlike Rockville BMW More

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would like to express my gratitude for the excellent service provided by Mr. Miguel Méndez at the BMW dealership. From the very beginning, he demonstrated a professional, friendly, and attentive attitud service provided by Mr. Miguel Méndez at the BMW dealership. From the very beginning, he demonstrated a professional, friendly, and attentive attitude, ensuring all my questions were answered and guiding me through the entire process with patience and expertise. His commitment to customer satisfaction was evident in every detail, making the purchasing experience smooth and enjoyable. Thanks to his advice, I was able to make an informed decision, and I am very satisfied with my purchase. I highly recommend Mr. Méndez to anyone seeking personalized, high-quality service at BMW. Definitely a five-star experience! More

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Experience was so fast and perfect. They looked at how to get me the car of my dreams and made it happen. Thanks Miguel. Great dealer. They looked at how to get me the car of my dreams and made it happen. Thanks Miguel. Great dealer. More

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We thought the sales experience was great but service was very slow in responding to telephone messages. very slow in responding to telephone messages. More

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Very personable, friendly, and family oriented dealership. The entire staff are all experienced and very friendly. Just purchased my 3rd BMW from this dealership and will continue to do so for a dealership. The entire staff are all experienced and very friendly. Just purchased my 3rd BMW from this dealership and will continue to do so for any future BMW purchases. More

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I bought the 2025 X5 from this dealership. Miguel Mendez is an excellent salesperson and very honest. The whole car buying process was a breeze because Miguel kept me informed in advance and m Miguel Mendez is an excellent salesperson and very honest. The whole car buying process was a breeze because Miguel kept me informed in advance and made sure all the paperwork is ready. I live 2 hours away from the dealership and only bought the car because of Miguel excellent customer service. He gave me a very good price on the car. I will be definitely be buying future cars from Miguel and this dealership. More

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Can’t say enough words how great, knowledgeable and helpful this team is. Everyone there is amazing! helpful this team is. Everyone there is amazing! More

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This dealership is fantastic. Most recently, I’ve been in touch with the service department, specifically Joy, and the BMW Genius, Amit. They’ve helped with tags and getting up t Most recently, I’ve been in touch with the service department, specifically Joy, and the BMW Genius, Amit. They’ve helped with tags and getting up to speed on how to work the dash (my last car had a cassette tape player so you can imagine the leap!!). They were so kind, patient, professional, and fun. Highly recommend going to BMW Silver Spring!! More

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Front desk greets you with a smile. Our sales rep Miguel was great. Followed through on everything and was very helpful. BMW Genius a helpful resource to learn all the new tech. Our sales rep Miguel was great. Followed through on everything and was very helpful. BMW Genius a helpful resource to learn all the new tech. More

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