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Miguel Mazaba
Miguel Mazaba at Russ Darrow Metro Mazda

Miguel Mazaba

Parts Counter

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
82 Reviews
4.7

82 Reviews

Write a Review

82 Reviews of Miguel Mazaba

March 31, 2026

Dealership Rating
Employee Rating

I enjoy bringing my car here for service. They have a nice waiting room and always make good recommendations for what will help keep my Mazda running smoothly. More

by kotar.express
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Perez-Gonzales

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Mar 31, 2026

Russ Darrow Metro Mazda responded

It’s wonderful to know you enjoy our waiting room and find our service recommendations helpful. Keeping your Mazda3 running smoothly is important to us, and we appreciate you trusting us for your maintenance needs. Thanks for the five-star rating! Jalen Moore jalen.moore@russdarrow.com

March 21, 2026

Dealership Rating
Employee Rating

Friendly and efficient. Procedure clearly explained. Being able to get a carwash after a nice feature. More

by caprah16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Perez-Gonzales

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Mar 21, 2026

Russ Darrow Metro Mazda responded

Thank you for sharing your experience. We’re glad our team provided friendly, efficient service and a clear explanation of each step. It’s great to hear the car wash after your Mazda CX-30 feature added extra convenience. Jalen Moore jalen.moore@russdarrow.com

March 05, 2026

Dealership Rating
Employee Rating

It is always a positive and pleasant experience when I visit the dealership. Everyone I’ve encountered in the Service Department is friendly, professional, and competent. More

by precise1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kirsten Jones, Nick Mudd, LANDON HILL

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Mar 05, 2026

Russ Darrow Metro Mazda responded

Thank you for sharing such kind feedback about your recent service on your Mazda CX-5. We’re delighted to know our service team’s friendly and professional approach continues to make each visit pleasant for you. Jalen Moore jalen.moore@russdarrow.com

February 28, 2026

Dealership Rating
Employee Rating

Bruce and the guys over at metro Mazda took good care of me. I’m satisfied More

by RMOORE225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Nick Mudd

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Feb 28, 2026

Russ Darrow Metro Mazda responded

We’re glad Bruce and our team provided excellent care for your Mazda CX-5 and that you’re pleased with the service. Thank you for sharing your experience. We look forward to assisting you again. Jalen Moore jalen.moore@russdarrow.com

February 27, 2026

Dealership Rating
Employee Rating

The experience in service has always been pleasant. All options were explained. The waiting area is clean and well stocked. More

by DMINER10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Victor Perez-Gonzales, Gerald Schiller

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Feb 27, 2026

Russ Darrow Metro Mazda responded

We appreciate your feedback about our service department. We’re glad the option explanations were clear and the waiting area was comfortable and well stocked. We look forward to welcoming you back for your Mazda CX-50 maintenance. Jalen Moore jalen.moore@russdarrow.com

February 20, 2026

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Employee Rating

No problems. Oil change and tire rotation while I waited. Was in and out in a reasonable time. More

by Never again
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Nick Mudd, Victor Perez-Gonzales

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Feb 20, 2026

Russ Darrow Metro Mazda responded

Thank you for letting us know your Mazda CX-5 oil change and tire rotation were handled promptly. We’re glad you could wait comfortably and were in and out in a reasonable time. We look forward to assisting you with future service. Jalen Moore jalen.moore@russdarrow.com

February 05, 2026

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Employee Rating

Very pleased with the professionalism of staff and the work done on my car.The waiting area was comfortable and accomodating. More

by k_b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Mudd

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Feb 05, 2026

Russ Darrow Metro Mazda responded

Thank you for recognizing our team’s professionalism and the work completed on your Mazda. We’re glad the waiting area provided a comfortable environment. We appreciate your feedback and look forward to serving you again.

January 27, 2026

Dealership Rating
Employee Rating

Oil was overfilled by a half Quart, not good. Coolant was below the bottom add mark and was not topped off during the oil change. Everyone was very polite and helpful but I have no confidence in More

by steve.kelley
Recommend Dealer
No

Other Employees Tagged: Miguel Mazaba

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Jan 30, 2026

Russ Darrow Metro Mazda responded

Providing a positive experience is our top priority, Steve, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Jalen Moore jalen.moore@russdarrow.com

Jan 30, 2026

Russ Darrow Metro Mazda responded

Providing a positive experience is our top priority, Steve, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Jalen Moore jalen.moore@russdarrow.com

January 21, 2026

Dealership Rating
Employee Rating

I like Russ Darrow they take good care of me everytime I need something they’re great More

by Deandrej3223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Kirsten Jones, Nick Mudd, Zoe DeRose, Victor Perez-Gonzales

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Jan 21, 2026

Russ Darrow Metro Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Metro Mazda. We look forward to having you as one of our valued customers for many more years to come! Jalen Moore jalen.moore@russdarrow.com

January 05, 2026

Dealership Rating
Employee Rating

Great customer service and I was took care of it a reasonable time. Thank you! More

by CHRSTTATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Perez-Gonzales

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Jan 06, 2026

Russ Darrow Metro Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Metro Mazda, we look forward to having you as a valued customer for many years to come! Jalen Moore jalen.moore@russdarrow.com

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