Service centre staff very amazing but salespeople seem to ignor you after your purchase is made.
Bought a vehicle and when we got home noticed the passenger side mirror was damaged
Took three times trying to contact the salesperson and front desk to let them know about the damage.
Never returning our calls or emails.
Called service sept and they were on it immediately
Thank you for your review of Mark Wilson's Better Used Cars. We are happy to hear Miguel was able to help you find your perfect vehicle! We look forward to seeing you again.
April 12, 2018
- aidaca Verified Customer
Miguel was very knowledgeable and did not pressure me into a decision and had the things I asked to be fixed on car done. Jocelyn was awesome with helping with financing and I think she should be the final financer as well.
Thank you for your review of Mark Wilson's Better Used Cars! We are happy to hear you were able to find a car of your liking! We will pass on your comments to management, Miguel and Jocelyn. Enjoy the 'new' ride and we hope to see you again!
April 11, 2018
"Great Service. Nice Vehicle. Easy Process."
- amy.c.blundell Verified Customer
We just purchased our second vehicle with Mark Wilson’s. Once again, we got tremendous service (definitely ask for Miguel - he’s a stellar guy to work with. Sarah and Lauren were also super nice and very helpful!) The process was all very smooth and straightforward and we are loving our new (to us) vehicle. You really can’t beat the quality of service and vehicles. The option to postpone your payments for up to six months is also a nice option for added flexibility. Mark Wilson’s is definitely not your regular used car dealership - there’s a reason the word “better” is in their slogan. And it’s true - they’re one of the best dealerships we’ve dealt with. We live over an hour away and still make the trip for a hassle-free experience and quality vehicles.
Thank you for your kind words, loyalty and review of Mark Wilson's Better Used Cars, Amy! It is always a pleasure to hear when a customer has a positive car buying experience. Have you heard about our referral program? Go to www.shopwilsons.com under the Reviews/ Referrals tab for more information!! We’d love to continue providing great service to awesome customers like you. Thanks again and enjoy the 'new' car!
March 22, 2018
- jrsmillard Verified Customer
The entire sales process was very efficient, friendly, and comfortable. The Mazda 3 was ready for pickup at the date and time agreed and the vehicle was washed and clean inside and out. I was also impressed that they showed us the service facility and provided us with a discount card on future service. Very professional
Thank you for your kind words. At Mark Wilson's Better Used Cars we strive ourselves on professionalism and a happy customer. We hope to see you again and enjoy the Mazda!
March 15, 2018
- samanthab92 Verified Customer
The entire process from start to finish was fluid and smooth. Not once did I feel pressured to buy a certain car or anything at all! Miguel was incredibly friendly and was able to answer all of my questions (and some that I hadn't even thought of). I've only heard good things about Mark Wilson's and I only have good things to say myself.
I will definitely be returning to Mark Wilson's for any other car buying needs! 10/10 would recommend.
Thank you for the kind words! We’re so happy your visit at Mark Wilson's Better Used Cars went so smoothly. We will pass your lovely message on to management and to Miguel. Have you heard about our referral program? Go to www.shopwilsons.com under the Reviews/ Referrals tab for more information!! We’d love to continue providing great service to awesome customers like you. Thanks again!
March 14, 2018
- newfie_ran Verified Customer
Awesome service all around. I would definitely recommend this dealership and would return in the future. The customer service was above and beyond. Happy and very pleased I purchased my car here. Special thanks going to both Miguel and Jeff! Thank you! 😀
Thank you for your kind words! We glad to hear you were able to find a a great car, and our team was able to make the car buying experience, a great experience. Have you heard about our referral program? Go to www.shopwilsons.com under the Reviews/ Referrals tab for more information! The Wilson's team hopes you enjoy your new ride and look forward to having the pleasure of seeing you again!