Mickaela Ward | Page 3

Grande Prairie Volkswagen responded

Dear GolfROwner, We're thrilled to receive such positive feedback from you! It's great to hear that our team, particularly Bryan Loewen and Mickaela Ward, provided you with friendly, helpful service and communicated effectively. We’re also delighted that you found our shuttle service with Bryan to be top-notch. Your satisfaction with our service time and transparency is something we take great pride in. While we note the four-star rating on workmanship, we are committed to continuous improvement and value your honest feedback. Thank you for recommending Grande Prairie Volkswagen. We look forward to serving you again and continuing to provide exceptional service. Warm regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear Sujetg, Thank you for the fantastic review! We're so pleased to hear that your service visit was both fast and efficient. Knowing that Mickaela Ward assisted you and that your oil change and filter replacement were completed in under an hour is great news. We always aim to provide service that is not only quick but also meets our high-quality standards. Your feedback on service price transparency and workmanship is appreciated as it helps us to continually improve our services. Thank you for recommending Grande Prairie Volkswagen. We look forward to serving you again and providing the same level of service excellence on your next visit. Warm regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear d.l.muller, We appreciate you taking the time to share your experience. It's wonderful to hear that our customer service team, including Daniel Bartlett and Mickaela Ward, provided you with friendly and efficient service. We are pleased to know that we could accommodate you at short notice and complete the job swiftly. We take note of your rating on service price transparency and are continuously working to improve in this area. Your feedback is invaluable to us as it helps us to refine our services. Thank you for recommending Grande Prairie Volkswagen, and we look forward to serving you again with the same expediency and quality workmanship in the future. Warm regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear Melanie M., Thank you for taking the time to leave such a wonderful review for Grande Prairie Volkswagen! We are overjoyed to hear that you experienced excellent and speedy service, and that our team's kindness and expertise contributed to a pleasant visit for you. Daniel Bartlett, Mickaela Ward, and Jessica S. are integral parts of our team, and your recognition of their hard work and dedication is much appreciated. We're proud to have earned your recommendation. Please know that we are always here to provide you with quality service and support whenever you need us. Your satisfaction is what motivates us to maintain high standards in everything we do. Warm wishes, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

@nico.s.shull, Thank you for the fantastic review and for the 5-star ratings across the board. We are so pleased to hear that you enjoy visiting us, finding our service area clean and our staff friendly and knowledgeable. It's always our aim to provide fair pricing and professional service, and we're glad this has been your experience. Bryan, Daniel, and Mickaela will be thrilled to know their hard work is appreciated. We truly value your recommendation and look forward to your next service visit. Warm regards, Nathan Wheeler Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

@Dar, Thank you for the excellent review and the high ratings for our service! We're thrilled to hear that your service was completed ahead of schedule and that you found our team, especially Mickaela Ward, to be very friendly. It's our aim to provide transparent pricing and efficient service, so it's great to know we've succeeded. Your recommendation is much appreciated, and we're here to ensure that every visit you have with us is just as fantastic. Warm regards, Nathan Wheeler Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

mswhynot, Thank you for sharing such a glowing review of your experience at Grande Prairie Volkswagen. We're delighted to know that our team, including Sarah, Brad, Shawn, Teri, and Mickaela, contributed to a warm, friendly, and pressure-free environment for your vehicle purchase. It's great to hear that our service department also played a part in making your experience exceptional, especially with the detailing of your vehicle. We always strive to be helpful and provide answers to all your questions. Your high recommendation and 10/10 rating mean a lot to us. We appreciate your support and look forward to serving you again in the future. Best regards, Nathan Wheeler Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Helen Johnson, Thank you for your positive feedback regarding your service visit. We're glad to hear that our team, particularly Daniel Bartlett and Mickaela Ward, provided you with friendly, courteous, efficient, and personable service. Respecting your time and accommodating your schedule are top priorities for us, and it's rewarding to know we've met your expectations in these areas. Your satisfaction is important to us, and we look forward to continuing to provide you with great service in the future. Best regards, Nathan Wheeler Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

mkapler1960, Thank you for taking the time to leave such a comprehensive review! We're delighted to hear that our service, sales, and parts staff, including Sam, Paige, Kari, Bryan, Daniel, Kaitlyn, Miranda, and Mickaela, have all contributed to your positive experiences with us. We pride ourselves on going the extra mile for our customers, and it's great to know that our team's knowledge and attentiveness have been helpful to you. Your feedback is invaluable, and we look forward to continuing to provide you with top-notch service. Best regards, Nathan Wheeler Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Karen, Thank you for sharing such positive feedback about your experience with Navpreet at Grande Prairie Volkswagen. We're delighted to know she was able to assist you in finding the right vehicle for your needs with kindness and helpfulness. It's wonderful to hear that you love the service you received. We appreciate your support and look forward to serving you again in the future. Warm regards, Nathan Wheeler Grande Prairie Volkswagen