Mick D'Angelo

Had a rough first experience, with no/inconsistent follow up and information sharing. Scheduled appointment with same day return plan, turned into keeping my truck over a weekend and 1/2 of the following we up and information sharing. Scheduled appointment with same day return plan, turned into keeping my truck over a weekend and 1/2 of the following week. Service Manager, really stepped up to make amends and improve my experience. Due to that alone, I’ll give them a second chance. More

by adamostergren Verified Customer Verified Customer

Report | Print

The Manager, Mick is great…. Our service person, Adrianna is great. However, the cost of maintenance ie: 30k mile service is exorbitant and after some research, I found it was u Our service person, Adrianna is great. However, the cost of maintenance ie: 30k mile service is exorbitant and after some research, I found it was unnecessary. Taking advantage of people, especially elders is really disturbing. More

by sydney44brown Verified Customer Verified Customer

Report | Print

It's now KNIGHT Auto Group. I'm still happy with dealership performed maintenance. Mick, Jim, and Brandon, will keep me coming back. I'm still happy with dealership performed maintenance. Mick, Jim, and Brandon, will keep me coming back. More

by TRAINMASTER Verified Customer Verified Customer

Report | Print

I had the best experience at the dealer. Gabriel Vazquez was extremely professional, honest, and friendly. He made the entire process smooth, stress-free, and enjoyable—I truly appreciate hi Gabriel Vazquez was extremely professional, honest, and friendly. He made the entire process smooth, stress-free, and enjoyable—I truly appreciate his outstanding customer service. More

by veneerika Verified Customer Verified Customer

Report | Print

Friendly staff, excellent and timely service. Josh always keeps me informed and even walked me to my truck. Josh always keeps me informed and even walked me to my truck. More

by bhung Verified Customer Verified Customer

Report | Print

Brought my van in 3 times for same issue, dealership kept it for almost a month each time and returned it without fixing issue. Less than 72 hours after picking up the van from the dealerships repair shop th it for almost a month each time and returned it without fixing issue. Less than 72 hours after picking up the van from the dealerships repair shop the last time it completely broke down in traffic and I had to pay to have it towed back to the dealership. Currently my van is still at the dealership with no estimation as to when it will be repaired and returned to me. When asked for updates I was told waiting for diagnostic specialist to look at it, that took 3 weeks. FYI it is still under warranty yet we were charged for repairs the second time it was in the shop. Overall experience zero out of 10. More

by gnjmonday Verified Customer Verified Customer

Report | Print

Quick and painless service completed on my truck great costumer services. Thank you to the service team costumer services. Thank you to the service team More

Report | Print

Used my jeep for a personal joyride. Dried my fuel, cost visible damage. everything is tracked on my insurance tracker.. be careful leaving your car with them Dried my fuel, cost visible damage. everything is tracked on my insurance tracker.. be careful leaving your car with them More

Report | Print

You guys service team was respectful and very professional* . I was in and out of there in 45 minutes professional* . I was in and out of there in 45 minutes More

Report | Print

amazing customer service went after work to change my oil and very quick efficient i would never go to a different dealer oil and very quick efficient i would never go to a different dealer More

by yanezjennifer26 Verified Customer Verified Customer

Report | Print