Michelle Redmon | Page 53

Michelle took the time to explain things about my policy which I was unaware of. Thank you! which I was unaware of. Thank you! More

by AUGUSTINECATHERINEM Verified Customer Verified Customer

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Always friendly, and very welcoming. I am always happy with their attention to me and my vehicle. I am always happy with their attention to me and my vehicle. More

by ACOLAIZZI Verified Customer Verified Customer

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Pleasant staff, professional service Everyone at Wayne Ford is very pleasant and the service on my car is very professional. They listened to me Ford is very pleasant and the service on my car is very professional. They listened to me More

by LRW819 Verified Customer Verified Customer

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Lack communication skills . Doesn't alert the customer when someone from the dealer ship would be on their property to take pictureetc. Customer shouldn't have to keep calling t Doesn't alert the customer when someone from the dealer ship would be on their property to take pictureetc. Customer shouldn't have to keep calling to see when work would be done. Wrong color was ordered for my mirror cap .When my car was at the dealership for a strut remount and mirror replacement; pictures should have been taken then .How was this such a mix up? So they sent someone out to my property to take pictures. I'm waiting and waiting for someone to come so i call the dealership to tell them I have to leave and go on with my day.To my surprise I was told someone had already come out to my property and taken pictures and left. This was done all without my knowledge; needless to say I was extremely upset. But, the 2nd time around however I was given a call that someone was coming and would be on my property and the correct color mirror cap was delivered. The person also came to my door and asked me to sign a document allowing him to touch my property. Ironically this was done after he had already touched my property but since I had already been alerted that he was there it was fine. My cap is replaced finally after a long journey . I'm seriously rethinking my next car purchase NOT being a Ford. More

by gbernat Verified Customer Verified Customer

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It's like my family , coming to get service done ? ? and it's done , don't have to worried , all is take care off and always coming out with vehicle serviced ? and it's done , don't have to worried , all is take care off and always coming out with vehicle serviced More

by MilanStefancik77 Verified Customer Verified Customer

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Michelle is always good and check in with me while I waited. The service was a little long but everything was good. waited. The service was a little long but everything was good. More

by SFESTA0 Verified Customer Verified Customer

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Horrible experience. I am warning those who get a price over the phone to get it in writing because they will add $100 . Michelle in service department gave me a price ov I am warning those who get a price over the phone to get it in writing because they will add $100 . Michelle in service department gave me a price over the phone and my wife also got the same price. after the job was done they added another $100. The xxxxxx on the phone who claims to be the manager says that my wife and I was told that price on the phone and heard Michelle give us that price. Ok RICHARD. of course you're not gonna side with the customer because you want to charge extra More

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Michelle was absolutely great to work with and had my vehicle back to me quickly. vehicle back to me quickly. More

by GRANDALL1 Verified Customer Verified Customer

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Professional, courteous, friendly Took care of my car. No problems. Easy to deal with. Quality people. No problems. Easy to deal with. Quality people. More

by TPinBC Verified Customer Verified Customer

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Always a very pleasant experience The staff at Wayne ford treats you like family. Excellent service treats you like family. Excellent service More

by nluberto Verified Customer Verified Customer

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