Michelle Lauersdorf

Had a great experience! Arthur Wilson is the best!! I will be back for service. Arthur Wilson is the best!! I will be back for service. More

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I purchased a new GMC truck in March. It turned out to be a lemon. However my treatment by both Courtesy Buick GMC, and GM was beyond exceptional. Frank, the general manager at courtesy B It turned out to be a lemon. However my treatment by both Courtesy Buick GMC, and GM was beyond exceptional. Frank, the general manager at courtesy Buick GMC clearly articulated the buyback process. While not being what I wanted to hear his honesty about the process set my expectations. Frank and his sales team kept me up to date on the progress throughout. I feel like they went the extra mile to help me through an unexpected circumstance. Travis and Tony, in the service department also treated me with respect and consideration. They kept me in a loner car all summer as my situation was being resolved, I can not say enough how much I appreciated that. Courtesey Buick GMC, is a dealership that has a culture that is centered around the customer. When things went south with my original purchase this dealership stepped up, and did everything they could to see that I was ultimately satisfied. And I am… More

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Jed took great care of my parents while purchasing their new vehicle. Very patent with how long it took!! new vehicle. Very patent with how long it took!! More

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Everything went smooth and fast. All personal was very nice. Our salesman went over and beyond helping get discount paperwork sorted. Highly recommend. All personal was very nice. Our salesman went over and beyond helping get discount paperwork sorted. Highly recommend. More

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Jeffery was a great salesman very kind person. He had use in and out love the new car. He had use in and out love the new car. More

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This is how car buying should be done. The process was straightforward, Mickey was clear on what he could offer and what he was going to do. He followed through on what he promised. He co The process was straightforward, Mickey was clear on what he could offer and what he was going to do. He followed through on what he promised. He communicated extremely well. Every dealer should operate like this! And every sales person should operate like Mickey! More

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Second vehicle purchased from this dealer. Fair trade in and no surprises. Answered all questions. Will comeback again. Fair trade in and no surprises. Answered all questions. Will comeback again. More

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Returns calls promptly. Helpful and very knowledgeable about the Buick I selected. Mickey was thorough and lady who did finance info was also . Helpful and very knowledgeable about the Buick I selected. Mickey was thorough and lady who did finance info was also . More

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One of the best car buying experiences we have had. From Matt in sales. To Michelle and Ryan in Finance. Everyone was very helpful and friendly! We will definitely buy from this dealership again. From Matt in sales. To Michelle and Ryan in Finance. Everyone was very helpful and friendly! We will definitely buy from this dealership again. More

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They provided excellent service and were very quick in the process of financing and understanding my unique situation. Arthur was a champ the process of financing and understanding my unique situation. Arthur was a champ More

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