Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Michelle Barnett

Overview Reviews (177) Inventory (152)

Contact Me

View All Employees

< View All Employees

Michelle Barnett

Product Specialist

Lakeland Volkswagen

209 S Lake Parker Ave
Lakeland, FL 33801

Contact Me

4.5

177 Reviews

Overview Reviews (177) Inventory (152)

Dealership Experience

11 yrs

Industry Experience

11 yrs

Specialties & Trainings

VEST CERTIFIED

4.5

177 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Michelle Barnett

Name

Email or Mobile Phone

Text

Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

177 Reviews of Michelle Barnett

July 16, 2025

Dealership Rating

Employee Rating

Great dealership, great sales and service teams Would continue to purchase from Lakeland VW in the future! continue to purchase from Lakeland VW in the future! More

by rjarzombek

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Larry Riddle, Jeffrey Dixon, Danny Gonzalez

Report | Print

Jul 17, 2025 -

Lakeland Volkswagen responded

Thank you for the kind words! We’re thrilled to hear you had a great experience with our sales and service teams. We look forward to serving you again at Lakeland Volkswagen!

July 15, 2025

Dealership Rating

Employee Rating

Dishonest company. Sold me a vehicle that had significant mechanical issues without advising. Car was inoperable within 3 days of purchase and they told me I was overre Sold me a vehicle that had significant mechanical issues without advising. Car was inoperable within 3 days of purchase and they told me I was overreacting and they couldn’t be responsible for every little thing that came up after a sale. Did not offer me a trade or rental til I got vehicle fixed. Took the vehicle to another dealership and have already had two batteries replaced. The shop has had the vehicle longer than I have. Reached out to GM hoping for resolution and have heard nothing. Avoid this dealership at all costs. More

by natviciedo

Verified Customer

Recommend Dealer

Other Employees Tagged: Jared Diveley, Charles Draper, Larry Riddle, Danny Gonzalez

Report | Print

Jul 16, 2025 -

Lakeland Volkswagen responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

June 28, 2025

Dealership Rating

Employee Rating

I felt like they really care about my finances! Which made me feel safe/secure Which made me feel safe/secure More

by Burns, Valerie

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Larry Riddle, Jeffrey Dixon, Danny Gonzalez

Report | Print

Jun 28, 2025 -

Lakeland Volkswagen responded

Thank you, Valerie! We're glad to hear our team made you feel cared for and secure about your finances. Your trust means a lot to us!

June 24, 2025

Dealership Rating

Employee Rating

I took my car to replace water pump I was charged 2,300 super expensive plus I got the car back super dirty inside and outside with mud everywhere super expensive plus I got the car back super dirty inside and outside with mud everywhere More

by miguelrivera7746

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Charles Draper, Jeff Arthur, Larry Riddle, Jeffrey Dixon, Danny Gonzalez

Report | Print

Jul 02, 2025 -

Lakeland Volkswagen responded

Jul 01, 2025 -

Lakeland Volkswagen responded

Hello Miguel, thank you for sharing your experience. We’re sorry to hear about the condition of your car after service and the charges you mentioned. Please reach out to Jared Diveley at jared@lakelandvw.com so we can address your concerns and work toward a solution.

June 24, 2025

Dealership Rating

Employee Rating

Great service very polite customer service will recommend clean waiting area with coffee and vending machines clean waiting area with coffee and vending machines More

by jacky292018@ outlook.com

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeffrey Dixon, Danny Gonzalez

Report | Print

Jun 25, 2025 -

Lakeland Volkswagen responded

Thank you for the kind words! We’re glad you enjoyed the polite service and clean waiting area. We appreciate your recommendation!

June 19, 2025

Dealership Rating

Employee Rating

Good service, excellent customer service. Great, fast, and well executed trained team. Made whole experience great. Great, fast, and well executed trained team. Made whole experience great. More

by Guilherme Oliveira

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jared Diveley, Charles Draper, Jeff Arthur, John Sullivan, Ron Fondaw, Larry Riddle, Jessica Corbin, Jeffrey Dixon, Danny Gonzalez

Report | Print

Jun 20, 2025 -

Lakeland Volkswagen responded

Hi Guilherme, thank you for the fantastic feedback! We're glad our trained team provided excellent, fast service that made your experience great. We appreciate you choosing us!

June 11, 2025

Dealership Rating

Employee Rating

Danny was my salesperson and he did a great job. Really happy with his service. Really happy with his service. More

by qbgwen

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Larry Riddle

Report | Print

Jun 12, 2025 -

Lakeland Volkswagen responded

Thank you for the kind words! We're thrilled to hear Danny took great care of you. We’ll be sure to pass along your appreciation to him. Thanks for choosing Lakeland Volkswagen!

June 05, 2025

Dealership Rating

Employee Rating

The entire team including Michelle was wonderful. I would definitely buy a car from this dealership again with no hesitation. Thanks again for making my car shopping a wonderful experience! I would definitely buy a car from this dealership again with no hesitation. Thanks again for making my car shopping a wonderful experience! More

by mcreed732

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Larry Riddle, Jeffrey Dixon

Report | Print

Jun 06, 2025 -

Lakeland Volkswagen responded

Hi, we’re thrilled to hear that Michelle and the entire team made your car shopping such a great experience. We look forward to helping you again whenever you’re ready. Thanks for choosing Lakeland Volkswagen!

June 01, 2025

Dealership Rating

Employee Rating

We worked with Jeff to purchase a new Taos. After a bit of wrangling he was able to get us out a door with a super nice Volkswagen Our thanks to all over there at Lakeland VW After a bit of wrangling he was able to get us out a door with a super nice Volkswagen Our thanks to all over there at Lakeland VW More

by emsed

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Larry Riddle, Jeffrey Dixon

Report | Print

Jun 03, 2025 -

Lakeland Volkswagen responded

Thanks for your feedback! We’re happy Jeff helped you get into a great new Taos. We appreciate your kind words and are grateful for your support of Lakeland Volkswagen!

May 18, 2025

Dealership Rating

Employee Rating

Doing business with LW since 2004. Always upfront from sales to finance to ser ice. Always upfront from sales to finance to ser ice. More

by vwghia1971

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeff Arthur, Larry Riddle , Katlyn Oldham

Report | Print

May 19, 2025 -

Lakeland Volkswagen responded

Hi, Thank you for being a loyal customer since 2004! We’re proud to provide upfront and honest service from sales to finance to service at Lakeland Volkswagen. Looking forward to many more years together!

Dealership Inventory (152 Vehicles)

2023 Volkswagen Tiguan | used

$26,572

2023 Volkswagen Tiguan

used

Platinum Gray Metallic exterior

Automatic

Front-wheel Drive

$26,572

View Vehicle Details

View Details

2025 Volkswagen Atlas Cross Sport | new

$39,397

2025 Volkswagen Atlas Cross Sport

new

Mountain Lake Blue Metallic exterior

Automatic

Front-wheel Drive

$39,397

View Vehicle Details

View Details

2025 Volkswagen Taos | new

$32,279

2025 Volkswagen Taos

new

Pure White w/Deep Black Roof exterior

Automatic

Front-wheel Drive

$32,279

View Vehicle Details

View Details

2025 Volkswagen ID.4 | new

$41,491

2025 Volkswagen ID.4

new

Silver Mist Metallic exterior

Automatic

Rear-wheel Drive

$41,491

View Vehicle Details

View Details

2025 Volkswagen Jetta | new

$28,491

2025 Volkswagen Jetta

new

Opal White Pearl exterior

Automatic

Front-wheel Drive

$28,491

View Vehicle Details

View Details

2024 MINI Hardtop | used

$28,741

2024 MINI Hardtop

used

Island Blue Metallic exterior

Automatic

Front-wheel Drive

$28,741

View Vehicle Details

View Details

View All Inventory

Get a $200.00 check when your friends make a purchase here.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.