Michel James
Michel James at Certified Benz & Beemer

Michel James

Finance Manager

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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4.5
31 Reviews

I transitioned to the automotive industry after 20 years in the insurance business. I've spent the last 8 years as a finance manager, but recently made the move back to sales. My wife and I are relatively new to Arizona since moving here from the Seattle area, and love spending my spare time as an avid cyclist and anything outdoors.

Industry Experience

11 yrs, 11 mos

4.5

31 Reviews

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31 Reviews of Michel James

April 01, 2026

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Employee Rating

Mark Stevens and crew are super stars. From the first email to delivery everything Certified Benz and Beemer did top notch. I was a little nervous about buying a car from out of state but More

by johnspr7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David James, Mark Stevens

April 01, 2026

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Excellent customer service! !!! This is my second purchase at this dealership and they never disappoint. Beautiful vehicles with low mileage and a great warranty. It was a very More

by peggielois
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Recommend Dealer
Yes

March 19, 2026

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Great experience. The buying process was simple and fast. After an hour I left in my dream car. More

by Lukasz Szczepanek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Manahl

Mar 20, 2026

Certified Benz & Beemer responded

Dear Lukasz Szczepanek: We are glad to hear that the CBB sales team provided you with a great buying experience in helping you find your dream car. Thanks for giving CBB the opportunity to earn your business. Please let us know when we can ever assist you again in the future.

March 12, 2026

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Initially, the presentation of the cars and the quality of their selections is very respectable. Then I had the pleasure of evaluating my choice with Scott. He saw flaw on the vehicle and he took the respo More

by remoketspencer
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Recommend Dealer
Yes

Other Employees Tagged: Adam Pals, Scott Bailey

Mar 13, 2026

Certified Benz & Beemer responded

Dear remoketspencer: We really appreciate your 10/10 rating! Thanks for sharing how well you enjoyed your car buying experience working with Scott. It's great that you also enjoyed our zero-pressure sales process. We are grateful for your business and look forward to the pleasure of working with you again in the future.

March 12, 2026

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Great experience at the dealership! The process was smooth and stress-free from start to finish. Tim Smith and David Escalante were both fantastic, friendly, knowledgeable, and genuinel More

by Angel Madera
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Tim Smith, David Escalante

Mar 13, 2026

Certified Benz & Beemer responded

Dear Angel Madera: We really appreciate you sharing how well you liked the smooth, easy and zero-pressure car buying experience working with Tim and David. Thanks so much for choosing CBB and for your kind recommendation to others. We look forward to the pleasure of helping you again in the future.

March 12, 2026

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Saw Yu was an exceptional representative of their company. She was knowledgeable and professional while being very attentive to our questions and concerns. In the end we purchased the car. We would d More

by aaron
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Recommend Dealer
Yes

Other Employees Tagged: Adam Pals, Saw Yu Nwe Zin

Mar 13, 2026

Certified Benz & Beemer responded

Dear aaron: We really appreciate you letting our customers know how professional and knowledgeable Saw was with your recent Maserati purchase. Thank you for your kind words and support. We look forward to your return and providing you with another 5 Star experience in the future.

March 09, 2026

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Amazing dealership and extremely professional. I have purchased a lot of cars throughout my life – all of which have been high-end – and this is probably one of the best experiences I’ve had. Very More

by Meb4405
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Cunningham

Mar 10, 2026

Certified Benz & Beemer responded

Dear Meb4405: What a great review! On behalf of Mike and the CBB team, you are very welcome. Our mission is to provide our customers with the best car buying experience that they have ever had and we are happy that you appreciated that from Mike and the CBB team. Thanks so much for your high praise and support. We look forward to the pleasure of working with you again in the future.

March 05, 2026

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Really great experience overall. The team was friendly and easy to work with, and the whole process was smoother than I expected. I am happy with my car and would definitely come bac More

by michellemybel32
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Recommend Dealer
Yes

Other Employees Tagged: Saw Yu Nwe Zin

Mar 06, 2026

Certified Benz & Beemer responded

Dear michellemybel32: Thank you for letting our customers know how Saw made your purchase so smooth and easy for you. We appreciate your support and look forward to the pleasure of helping you again in the future.

February 24, 2026

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Andy was great helping us with the purchase of our 2020 Toyota Camry TRD. He contacted us quickly and made the whole process very easy. I would definitely return to Certified Benz and Beemer and I would o More

by Brad11140
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Manahl

Feb 25, 2026

Certified Benz & Beemer responded

Dear Brad11140: Thank you for your positive feedback! It's great to hear that Andy was able to provide you with such helpful service with your Toyota Camry TRD purchase. We are grateful for your business and look forward to the opportunity to work with you again in the future.

February 22, 2026

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Scott was amazing. We drove up from Tucson. Made the process so easy, and were able leave with what we wanted. More

by tylerbierman
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Recommend Dealer
Yes

Other Employees Tagged: Scott Bailey

Feb 24, 2026

Certified Benz & Beemer responded

Dear tylerbierman: We couldn’t be more pleased to hear that Scott was able to provide you with fantastic service to get you into the Kia you wanted. Thank you for your kind words and support. We look forward to the pleasure of working with you again in the future.

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