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Michael Yim

Overview Reviews (229) Inventory (336)

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Michael Yim

Michael Yim | Page 5

F&I Manager

Heritage Honda Bel Air

1800 Belair Rd
Fallston, MD 21047

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4.9

229 Reviews

Overview Reviews (229) Inventory (336)

4.9

229 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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229 Reviews of Michael Yim

September 10, 2024

Dealership Rating

Employee Rating

Sales agent, Joe Grapes was just great to work with! For two weeks Joe looked for a good car with decent mileage, great Carfax, and within budget for my granddaughter. He found us the perfect vehicle, For two weeks Joe looked for a good car with decent mileage, great Carfax, and within budget for my granddaughter. He found us the perfect vehicle, and we purchased it today. Everyone is super-happy! More

by dhughes592

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Walter Martinez, Joe Grapes

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Sep 13, 2024 -

Heritage Honda Bel Air responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Our team is available should you require any extra help. Thank you and we hope to see you again!

August 31, 2024

Dealership Rating

Employee Rating

Wonderful experience with asa. We are very happy with the car and the deal much appreciated We are very happy with the car and the deal much appreciated More

by Ryan B

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Asa Jipson

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Sep 05, 2024 -

Heritage Honda Bel Air responded

Hi Ryan, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 30, 2024

Dealership Rating

Employee Rating

Joe was great, made transaction easy and painless. Would recommend Joe in future great experience Would recommend Joe in future great experience More

by swise

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joseph McDowell, Walter Martinez

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Sep 01, 2024 -

Heritage Honda Bel Air responded

Hi Swise, thanks for your great review, and for giving our dealership such a five star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 26, 2024

Dealership Rating

Employee Rating

Everyone was super friendly and very informative. Overall very pleasant experience. Will be back for any future purchases. Overall very pleasant experience. Will be back for any future purchases. More

by Bcalafiore

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kyle Langford, George Skillman

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Aug 31, 2024 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

August 21, 2024

Dealership Rating

Employee Rating

Dealership was great in all aspects . The staff were professional and accommodating. Salesman Joe McDowell was great: very patient , searched for what I was looking for and succeeded! He a The staff were professional and accommodating. Salesman Joe McDowell was great: very patient , searched for what I was looking for and succeeded! He answered all my questions would get back to me in a timely matter. Thanks for a very good experience More

by Mpajj5

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steven Hock, Joseph McDowell , Kyle Langford

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Aug 24, 2024 -

Heritage Honda Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Aug 28, 2024 -

Heritage Honda Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 13, 2024

Dealership Rating

Employee Rating

My husband needed a vehicle and this guy was extremely unprofessional and lacked patience. If you know anything about a dealership you MUST have patience. It was so bad we refused to sign anything and no unprofessional and lacked patience. If you know anything about a dealership you MUST have patience. It was so bad we refused to sign anything and now they have us on a no reply list. More

by LIZQUI

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Recommend Dealer

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Aug 31, 2024 -

Heritage Honda Bel Air responded

Thank you for taking the time to review Heritage Honda Bel Air. Our goal is to meet then exceed the expectations of our customers and sincerely apologize as it appears this did not occur. Our General Manager, Shawn Davie, would like to better understand your experience and address your concerns as soon as possible. At your earliest convenience, please contact Shawn directly at sdavie@mileone.com or 410.698.0024 to allow us the opportunity to rectify our missteps and restore your faith in our dealership. Again, thank you for your time and we hope to speak with you soon.

August 09, 2024

Dealership Rating

Employee Rating

Good service, if a bit slow. Wasting my time by requiring 15 words in a review. Wasting my time by requiring 15 words in a review. More

by Kalka2

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Max Shumilo , Nathan Galvez-Diggs

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Aug 27, 2024 -

Heritage Honda Bel Air responded

Thank you for taking the time to review Heritage Honda Bel Air. All of our customers’ input and feedback is very important to us, as we strive to meet then exceed your expectations. We apologize for your less than positive experience at our dealership, as this is never our intention. Our General Manager, Shawn Davie, would like to discuss your experience in more detail and address your concerns as soon as possible. At your earliest convenience, please contact Shawn directly at sdavie@mileone.com or 410.698.0024 to allow us the opportunity to rectify our missteps and restore your faith in our dealership. Again, thank you for your time and we hope to hear from you soon.

August 01, 2024

Dealership Rating

Employee Rating

Everyone was very friendly and they did not try to up sell me anything when I came in with a specific car in mind. sell me anything when I came in with a specific car in mind. More

by lillyskyfire

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Angela Kendig

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Aug 02, 2024 -

Heritage Honda Bel Air responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

July 31, 2024

Dealership Rating

Employee Rating

Angela, Steve, and Michael were all really terrific in their explanations and efforts to get us what we wanted. Very happy with this experience. Angela was knowledgeable and dynamic. Michael made the long their explanations and efforts to get us what we wanted. Very happy with this experience. Angela was knowledgeable and dynamic. Michael made the long paperwork extremely easy and not dull. More

by cagordon412

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steven Hock , Angela Kendig

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Aug 02, 2024 -

Heritage Honda Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 19, 2024

Dealership Rating

Employee Rating

Returning customer for the last few cars good service and friendly sale staff. This why I’m returning friendly sale staff. This why I’m returning More

by drreicherr

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shawn Davie, Angela Kendig

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Jul 20, 2024 -

Heritage Honda Bel Air responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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