Michael Yim | Page 22

Dennis was a big part in one of the easiest vehicle purchases I have ever made. The entire team was amazing. After dealing with an unpleasant salesman at another dealership Dennis was very patient and purchases I have ever made. The entire team was amazing. After dealing with an unpleasant salesman at another dealership Dennis was very patient and helpful. More

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Richy, Tyler, Chris, and Michael modified their car buying procedures to accommodate me and my family due to our unique COVID needs with everything from test drives, quotes for vehicles, to the actual buying procedures to accommodate me and my family due to our unique COVID needs with everything from test drives, quotes for vehicles, to the actual purchase of our vehicle. They were empathetic to our concerns and worked with us to get the vehicle we wanted for the price we wanted. I absolutely recommend Richy and the team at Heritage Honda to anyone in the market for a new vehicle! More

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All the staff was amazing. I had Ciara & her customers service skills were perfect. She even reached out to me the next day after my 1st car purchase to make sure everything was ok. service skills were perfect. She even reached out to me the next day after my 1st car purchase to make sure everything was ok. More

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Steven Hock was an absoulte pleasure to work with while I was purchasing a vehicle. He was professional, honest, and kept in constant contact with me while I was in the market looking for a particular make/m was purchasing a vehicle. He was professional, honest, and kept in constant contact with me while I was in the market looking for a particular make/model. He went above and beyond and exceeded all expectations. I highly recommend asking for Steven for anyone looking to purchase a vehicle. Michael Yim was also an absoulte pleasure to work with with in the finance department. Thank you Heritage Honda Bel-Air! More

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My Husband & I brought my 2018 CR-V in for an oil change. While we we where waiting we decided to look at the New Passport, Ciara overheard my Husband talking about it and offered her assistance right away! While we we where waiting we decided to look at the New Passport, Ciara overheard my Husband talking about it and offered her assistance right away! She was very friendly, pleasant and awesome to work with! We test drove a lower end Passport & my Husband really liked it so we asked about trading in the CR-V. Ciara said we can definitely work something out, let’s see what we can do. My Husband asked Ciara to see the Passport Elite since it had all the bells & whistles . She brought it up for us to look at & I knew that was My new suv! Since we were repeat customers, everyone went out of their way to work with us. From Ciara to Noah & Michael, everyone made sure that we got the vehicle we wanted! Ciara you rock girl! Not only did you sell me my Passport but you gained a friend in the process! We highly recommend Heritage Honda to anyone looking for a new vehicle! We are customers for life. Thank You everyone for being so amazing to work with , You all were extremely friendly, helpful & compassionate about your customers needs!! That was the most expensive oil change I’ve ever had lol, but I couldn’t be more happy than I am with my new Passport Elite!! The atmosphere at Heritage Honda felt so relaxed this time around. The new management definitely made a difference for the better!! Thank You All so much! Melissa & Harry Rowand More

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Richy Fernandez really listened to my concerns between my 2 choices and gave me great feedback that really helped make my decision easier. My whole experience was rather enjoyable. 2 choices and gave me great feedback that really helped make my decision easier. My whole experience was rather enjoyable. More

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Very good experience, Mike Ballard did an exceptional job explaining the car operation without any pressure for a quick decision. Time from purchase to leaving the lot felt about right. Mike Yim was eff job explaining the car operation without any pressure for a quick decision. Time from purchase to leaving the lot felt about right. Mike Yim was efficient and helpful in financing discussion. More

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They make it easy. No BS. Great team to work with. Looks like in need 25 words so I guess I’ll keep typing. Not much else to say when you had a great experience! like in need 25 words so I guess I’ll keep typing. Not much else to say when you had a great experience! More

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Stan is an excellent sales person!!! This was my first time buying a car and he was very helpful!!! He answered all my questions and really helped me to find the best vehicle for me. He took the time to h time buying a car and he was very helpful!!! He answered all my questions and really helped me to find the best vehicle for me. He took the time to help explain all the features of the car, so I didn't have to try to figure out anything by myself. He did a wonderful job! Mike was also very nice to work with, again it was my first time buying a car and he explained all the financial paperwork so that it wasn't as terrifying as I thought it was going to be. He was very patient, which was very, very appreciate!! Both of them were very kind and patient, because buying your first new car is intimidating and they made it a little less so!! More

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You have a good customer service. All my inquiries had been answered. Shout out to Nick who help us with my tire and windshield problem. Puncture tire replaced. Thanks a lot. The young lady at receiving b been answered. Shout out to Nick who help us with my tire and windshield problem. Puncture tire replaced. Thanks a lot. The young lady at receiving bay is courteous too. Will definitely be back here for future serviced. Specially Mike Yim who is our Sales agent here at Honda.Who helped us from paper works, to finance.very knowledgeable bout cars. Two thumbs up Mike👍🏼👍🏼. You deserved your new position now. Congrats again. Forgot To mentioned Mr.Panerai from financed dept. forget his name More

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