The purchase of my new ID4 was quick and easy.
It was a truly great experience!!
It was a truly great experience!!
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by ANGLESMUCH
Verified Customer
Verified Customer
Other Employees Tagged:
Brendan Braff
Jul 31, 2025 -
Volkswagen of Salem responded
Thank you so much for choosing Volkswagen of Salem! Please let us know if we can be of any more assistance.
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
Friendly, respectful, decent prices.
Glad we went there. Recommend them to my friends and anyone. Bought our daughter her very first car.
Glad we went there. Recommend them to my friends and anyone. Bought our daughter her very first car.
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by TSJDUB137
Verified Customer
Verified Customer
Other Employees Tagged:
Azael Cardozo-Rodriguez and Anthony Rose
Jul 20, 2025 -
Volkswagen of Salem responded
Thanks for sharing your thoughts about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon!
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
Very nice and relaxed transaction, everyone we delt with
were very friendly and knowledgeable from sales staff to finance.
were very friendly and knowledgeable from sales staff to finance.
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by LOWLUV76
Verified Customer
Verified Customer
Jul 18, 2025 -
Volkswagen of Salem responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem!
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
Poor communication, rude, unwilling to offer thorough
information, takes 2 weeks to successfully purchase a vehicle.
information, takes 2 weeks to successfully purchase a vehicle.
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by CHRISSALIDO
Verified Customer
Verified Customer
Other Employees Tagged:
Collin, Ismael & Perry
Jul 21, 2025 -
Volkswagen of Salem responded
Thank you, Chris, for bringing this to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
Skip went above and beyond to make a deal with us.
We would definitely recommend for you to come see for yourself how respectful and classy their team is.
We would definitely recommend for you to come see for yourself how respectful and classy their team is.
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by CURTISGILLESPIE10
Verified Customer
Verified Customer
Other Employees Tagged:
Skip
Jul 13, 2025 -
Volkswagen of Salem responded
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
Skip and Mike were great to work with and made buying a
car out of state very easy! Skip even helped me find a transport service. The car arrived in perfect shape and right on time. Anyone looking for a ca
car out of state very easy! Skip even helped me find a transport service. The car arrived in perfect shape and right on time. Anyone looking for a car should give Skip a call!!
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by LZATKO2
Verified Customer
Verified Customer
Other Employees Tagged:
Jeffrey ‘Skip’ Collins
Jul 07, 2025 -
Volkswagen of Salem responded
Thanks for sharing about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon!
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
Best dealing with a dealership ever!
We decided on a price ahead of time after a few calls and emails for Golf GTI. And the price actually didn't change. They gave what we asked for in
We decided on a price ahead of time after a few calls and emails for Golf GTI. And the price actually didn't change. They gave what we asked for in tiguan trade at kelly blue book market value.
The oil change lifetime was also a bonus that was offered for a small fee.
Excellent environment and customer service. Jose was top notch and went above and beyond, he was great. Thanks VW of Salem! -jw
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by JWOOD29
Verified Customer
Verified Customer
Jul 04, 2025 -
Volkswagen of Salem responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Salem.
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
Great staff, friendly, honest, trustworthy,we bought 2
cars from them and the whole process was very positive overall, would recommend further
cars from them and the whole process was very positive overall, would recommend further
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by LAMPMAN REGINA
Verified Customer
Verified Customer
Jul 02, 2025 -
Volkswagen of Salem responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Volkswagen of Salem are glad to have you as a customer.
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
The service manager, Greg Bell was super helpful.
Going out of his way to take care of us. Michael Wenzel, the finance manager did a great job of helping us with a service agreement, also.
Going out of his way to take care of us. Michael Wenzel, the finance manager did a great job of helping us with a service agreement, also.
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by MOTHERMYERS
Verified Customer
Verified Customer
Jun 26, 2025 -
Volkswagen of Salem responded
Thanks for your feedback on your recent visit to Volkswagen of Salem. It's great to hear that we were able to assist you and that you had such a positive experience.
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
Best customer service, quality of service, and care from
the sales representative to sales manager to the finance department. They knew exactly what I wanted in a vehicle and when they found it for me, they
the sales representative to sales manager to the finance department. They knew exactly what I wanted in a vehicle and when they found it for me, they went out of their way to bring me multiple options without the pressure of making a sale. On top of that, they made sure I’d be safe, covered in all areas & within my price range. I am so happy I chose to do business with them! I love my new car & I made some friends out of this process. Top notch- best dealership!! 10/10
Huge Thank you to Ismael, Perry and Mike!!
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by Paige Sims
Verified Customer
Verified Customer
Other Employees Tagged:
Ismael & Perry
Jun 07, 2025 -
Volkswagen of Salem responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com