Michael Teper

I drove to the parkville location after another location wasn’t a help to me. Johann was flexible with me as I came later than the original time we spoke about but was still eager to assist me. He listened wasn’t a help to me. Johann was flexible with me as I came later than the original time we spoke about but was still eager to assist me. He listened to what I asked for and worked with my price point. I wanted to see this location in person after speaking with sales manger Keane over the phone, as he assured me I’d get a great deal with their team and he wasn’t wrong. Both of them, and my finance gentleman Michael were great to work with. They were thorough but I wasn’t there all day, they even offered to return my enterprise rental for me which was a great convenience to me. The stress of having my last car be a total loss in a collision has been a lot, but I’m happy to say I’m back in another Honda thanks to these guys and at a great rate at that. I will only consider this location for any future needs. Thanks again Johann, it was a pleasure to buy from you and chat in between. More

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They are always willing to work with me. I don’t think I’ll buy a car from anyone but Erin. I really appreciate the patience and trying to get me what I wanted. If you are looking for a car, I don’t think I’ll buy a car from anyone but Erin. I really appreciate the patience and trying to get me what I wanted. If you are looking for a car, definitely start here. More

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Heritage Honda Parkville is ahead of the game with customer service. I had such a wonderful experience here. I knew that I wanted to do business with them before I even got there. I live almost an hou customer service. I had such a wonderful experience here. I knew that I wanted to do business with them before I even got there. I live almost an hour away and my car had died a few days before. I was interested in purchasing a car but they didn’t know whether I would or not. They said we’ll send someone to come and get you. First thing the next morning my ride was outside my door. Keane was very accommodating and pleasant. He walked me in and handed me off to Erin without a wait. She greeted me with a smile and took me out to test drive the car I was interested in. She was very informative and asked all the right questions. She didn’t try to sell me. She simply informed me about the car and its benefits. I decided I wanted to buy. Erin handed me off to Mike in Financing. She helped me explain to Mike what my personal needs were and together we came away with a deal that is still keeping a smile on my face. Erin put the temporary tags on and away I drove with a car that I love. I would recommend these guys to anyone and as a matter of fact, I already have. MileOne Heritage Honda Parkville has restored my faith. Good Customer Service is not dead…It’s alive and well at Heritage Honda Parkville… Thanks Guys. Another satisfied customer More

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Purchasing a new vehicle from Honda Parkville was as easy as breathing. Trai made the entire process an A+ quality experience from walking in the door to driving away in our new HR-V. We felt all of our expe as breathing. Trai made the entire process an A+ quality experience from walking in the door to driving away in our new HR-V. We felt all of our expectations and concerns were not only listened to but used to put us in the vehicle that was right for our family. Even after leaving the dealership, there has been excellent communication to ensure we made the best decision for us. Thank you so much to everyone who helped, but especially to Trai for being so genuine and personable throughout the entire duration. More

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Erin was incredible! She helped me purchase my car quickly and made the entire experience so easy. She was kind, attentive, and made sure everything was handled smoothly. She helped me purchase my car quickly and made the entire experience so easy. She was kind, attentive, and made sure everything was handled smoothly. I’m beyond grateful for her help and already look forward to buying my next car from her. Highly recommend! More

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Erin Natzke has been stellar to work with on two occasions for my customers. I was amazed walking into a dealership and finding such an ethical and straight forward salesperson. I have had good and occasions for my customers. I was amazed walking into a dealership and finding such an ethical and straight forward salesperson. I have had good and horrible interactions with dealerships. I have walked out because the salesperson has been so rude or dismissive in the past. Erin Natzke handled herself with grace and made both of my interactions pleasant quick and thoughtful. To be honest the entire staff handled themselves with professionalism, honor and an honest desire to help. If you walk into this dealership ask for Erin. Be reasonable and respectful. Do your research on cost and possibilities. She will do her very best to get you the highest trade in and best deal on your new Honda. She has also stepped up to source used vehicles for another client looking for a car. I am supremely impressed. It’s good to work with someone who has such a sense of community in a world that has lost focus on positive human interaction. More

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Purchased a new Honda Accord from heritage honda/parkville. Erin was super helpful and helped me find the right Honda for me. The whole experience was very easy, thanks to the help of the Heri honda/parkville. Erin was super helpful and helped me find the right Honda for me. The whole experience was very easy, thanks to the help of the Heritage Honda staff. More

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Salesman Branford Hunt III Dade was knowledgeable and patient with us. Greg and Sam helped us figure out how we could make it happen. The dealership is friendly and welcoming without being too pushy. We patient with us. Greg and Sam helped us figure out how we could make it happen. The dealership is friendly and welcoming without being too pushy. We are grateful for their help. More

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Everyone here was very helpful in helping me find the perfect fit for a car. perfect fit for a car. More

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I was highly impressed with Branford Dade. I was prepared to be stressed out. He made the process a positive experience. I felt like he was looking out for me. He's very knowledgeable and has I was prepared to be stressed out. He made the process a positive experience. I felt like he was looking out for me. He's very knowledgeable and has great customer service. He went above and beyond to help me. I was truly blessed to have him. More

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