Michael Stephens
Michael Stephens at Bozard Ford Lincoln

Michael Stephens

Internet Sales Manager

Bozard Ford Lincoln

540 Outlet Mall Blvd
St. Augustine, FL 32084

4.9
46 Reviews
4.9

46 Reviews

Write a Review

Dealership Experience

1 yr, 9 mos

Industry Experience

1 yr, 9 mos

46 Reviews of Michael Stephens

March 31, 2026

Dealership Rating
Employee Rating

Brian was quick and communicated every step of the way. I was so busy but he made it quick and easy for me! More

by Carolinemerillat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Mello

Mar 31, 2026

Bozard Ford Lincoln responded

We’re glad Brian could make buying your Toyota quick and hassle free, especially with your busy schedule. His clear communication is important to us, and we’re happy it kept you informed. Enjoy your Toyota 4Runner and thanks for sharing your feedback.

March 25, 2026

Dealership Rating
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Hello, Not super pleased with the overall experience at your dealership. Back and forth being right out lied to about the vehicles I was interested in. Finance was kind of a joke. To much goofing and not More

by voorheeswill87
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No
Mar 29, 2026

Bozard Ford Lincoln responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Mar 26, 2026

Bozard Ford Lincoln responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 24, 2026

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I had a pleasure dealing with Michael. He has an amazing personality. He was very professional during my car buying experience. I really enjoyed how thorough Ricky handled the financing an More

by kstephens4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricky Dotson

Mar 24, 2026

Bozard Ford Lincoln responded

Michael’s professionalism and Ricky’s careful handling of your financing helped make your Ford Expedition purchase a breeze. We’re thrilled you love your Expedition and honored by your five-star rating. Let us know if we can be of assistance again.

March 20, 2026

Dealership Rating

Brian was great! He communicated very well and we practically did everything before we even go to the dealership. Easiest experience ever trading in and buying a new More

by gator0086
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Mello

Mar 20, 2026

Bozard Ford Lincoln responded

It’s fantastic that Brian’s clear communication and our website’s accurate inventory made trading in and buying your new Ford Explorer seamless. We’re glad our team’s friendly collaboration and convenient location stood out. Thanks for sharing your five-star experience.

March 16, 2026

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I had a great experience at Bozard, very good service. From the time I walked into the door to the time I left with my new vehicle, Michael Stephens was very professional, knowledgeable, and straightforwa More

by dlouispierre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 16, 2026

Bozard Ford Lincoln responded

Thank you for choosing a Lincoln Aviator and letting us know how Michael’s professional and straightforward guidance made your purchase smooth. We’re glad the process went seamlessly and look forward to assisting you again soon.

March 15, 2026

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Excellent service, great communication, and no hidden fees. This is our second purchase here and highly recommend. More

by cr
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Mar 15, 2026

Bozard Ford Lincoln responded

We’re delighted you had another smooth experience with your new Ford Maverick. It’s great to know our team’s communication and clear pricing stood out. Thank you for your continued trust and recommendation.

March 12, 2026

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Mike Stephens and Justin Williams provided me with great customer service and dialed me into a beautiful truck. Bozard rocks ! More

by Rflagler1310
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Williams

Mar 12, 2026

Bozard Ford Lincoln responded

It’s fantastic to hear Michael and Justin delivered excellent service and helped you into a beautiful Ford F-150. Thank you for choosing us and sharing your experience!

March 04, 2026

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OUTSTANDING! Smooth purchase...online, and out of state. Michael Stephens handled the sale professionally. He answered call-backs quickly. Ricky in Finance deal More

by R C
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ricky Dotson

Mar 04, 2026

Bozard Ford Lincoln responded

It’s wonderful to hear how smoothly the out-of-state purchase of your Lincoln Nautilus went. Michael’s professionalism and Ricky’s efficient handling of your California requirements made the process easy. Enjoy your Nautilus and we look forward to assisting you again.

February 20, 2026

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Just purchased my 2nd Ford Ranger Lariat from Bozard Ford. Great selection of new and used trucks and customer service was terrific. I searched high and low in the surrounding areas (Green Cove Spri More

by mddearing
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: DJ Johnson

Feb 20, 2026

Bozard Ford Lincoln responded

Thank you for choosing us again for your second Ford Ranger Lariat. DJ is glad our selection of new and used trucks and service stood out after your search in Green Cove Springs, Palm Coast, and Jacksonville.

January 27, 2026

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Employee Rating

Probably the best car buying experience I’ve ever had. Great price on the vehicle, great value on our trade in, no back and fourth negotiation. It’s clear they value peoples time and money and work to get More

by Wpowellv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricky Dotson

Jan 27, 2026

Bozard Ford Lincoln responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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