Michael Souter
Michael Souter at Dover Honda

Michael Souter

Express Service Advisor

Dover Honda

1 Dover Point Rd
Dover, NH 03820

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4.8
101 Reviews

Dealership Experience

2 yrs, 10 mos

4.8

101 Reviews

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101 Reviews of Michael Souter

August 12, 2025

Dealership Rating
Employee Rating

Dover Honda service department’s work is high quality. Alecia Pack is always helpful. Thank you! More

by dreyesopen
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Alecia Pack

August 11, 2025

Dealership Rating
Employee Rating

Have done an excellent job taking care of my car I’m happy with the work. They have done on my car over the last 10 years. They are courteous explain what they’re doing and do a good job. More

by Guy
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Recommend Dealer
Yes

August 10, 2025

Dealership Rating
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Brought my car in for oil change and tire rotation. The car was done within 15 minutes and everything was done to my expectations. More

by Sko03820
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Recommend Dealer
Yes
Aug 12, 2025

Dover Honda responded

Hi! We’re so happy to hear you had such a quick and satisfying service experience! Thank you for choosing Dover Honda and sharing your review. Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

August 10, 2025

Dealership Rating
Employee Rating

It was a great appointment and, as always, I had an easy time getting in, getting done what I needed to get done, and getting out quickly to go on with my day. More

by jennr
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2025

Dover Honda responded

Thank you for choosing Dover Honda and for sharing your review! See you next time! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

August 09, 2025

Dealership Rating
Employee Rating

Friendly and efficient service! I trust them to do what's required and no more. Thanks More

by bjwoodnbme
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Recommend Dealer
Yes
Aug 11, 2025

Dover Honda responded

Thank you for the five-star rating! The team looks forward to working with you again! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

August 05, 2025

Dealership Rating
Employee Rating

Ken was very helpful in what was an otherwise difficult process. thank you for your helo More

by efranks25
Service Price Transparency
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Recommend Dealer
Yes
Aug 05, 2025

Dover Honda responded

We're so glad Ken could assist you! Thank you for visiting Dover Honda and please don't hesitate to reach out if we can be of service again in the future! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

August 05, 2025

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They are always fridley that's why we always go there they always talk good 👍 More

by AMRITSINGH87
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Recommend Dealer
Yes
Aug 06, 2025

Dover Honda responded

We really appreciate you taking the time to leave Dover Honda this awesome review, thank you! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

August 04, 2025

Dealership Rating
Employee Rating

The managers and technicians at Dover Honda are all consummate professionals. They have always been excellent communicators and have taken care of our cars for years. We appreciate the excellent servic More

by sherbass
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2025

Dover Honda responded

Thank you for your kind words! We’re so grateful to have your support here at Dover Honda. We’ll be sure to pass along your appreciation to our team. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

August 02, 2025

Dealership Rating
Employee Rating

Please do not instruct me to “write at least 15 words. ” This should be optional. More

by susancolwell
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Recommend Dealer
Yes

Other Employees Tagged: Bob Hajjar

Aug 04, 2025

Dover Honda responded

We appreciate your feedback, Susan and look forward to seeing you again. Thank you! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

August 02, 2025

Dealership Rating
Employee Rating

It appears Dover Honda doesn’t Honor warranty item and therefore I’ll be taking my business elsewhere More

by robertnwatters
Service Price Transparency
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Recommend Dealer
No
Aug 08, 2025

Dover Honda responded

Robert, Thank you for taking the time to share this with us. While we are the dealership performing the work, warranty approval comes directly from Honda. We have no discretion on what is approved and what is not, unfortunately. Please feel free to reach out so we can discuss further. Thank you, Mike Watson - General Manager - 603-609-1984

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