Michael Schutt | Page 25

Excellent Experience! My wife and I had been searching throughout Florida for a low mileage, "like-new" 2010-2012 white Q5 Premium Plus/Prestige for 3 months. When one pop My wife and I had been searching throughout Florida for a low mileage, "like-new" 2010-2012 white Q5 Premium Plus/Prestige for 3 months. When one popped up online at Audi Naples I immediately contacted them and got an immediate response from Michael Shutt. He was tremendously helpful, answered all of my questions, quoted me a good "internet price," and even went out and took pictures and videos of the vehicle with his cellphone and sent them to me, He also immediately sent me a copy of the original sticker as well as the Carfax report. When we arrived at the dealership, we were met at the door by Wayne Clark who greeted us by name and immediately escorted us over to the vehicle, did a thorough "walk-around" with us, pointed out every "bell & whistle," and escorted us for a test drive. They worked with us on the price of the car, as well as our trade-in, and we purchased the vehicle on the spot. Everyone at the dealership was friendly and totally professional. There were a few items that they wanted to take care of before delivery, and I had a list of 7 or 8 items. When we came back to pick up the car, everything had been done, and the vehicle was perfect. Wayne spend about 20 minutes with us going over everything, he set up our cellphones with the bluetooth, and explained every operation. He was very patient, didn't rush us, and answered all of our questions. He truly knew this car "onside and out." We live in Sarasota, and this dealership is a 90 minute drive away, but it was totally worth it. I am happy to give this dealership, and especially Michael and Wayne my highest recommendation. (And trust me ... I am not the easiest person to please!) More

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Audi s4 I just bought a cpo Audi s4 and had a good buying experience. Being out of state, I found them online and Michael Schutt was my internet sales person I just bought a cpo Audi s4 and had a good buying experience. Being out of state, I found them online and Michael Schutt was my internet sales person and I also worked with Wayne Clark, both were very professional and responsive. I would highly recommend this dealership if you are looking for an Audi. More

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Wonderful Internet Buying Experience Buying a car at this dealership has been the best car buying experience I have ever had. From the very beginning to the very end, every Audi Naples as Buying a car at this dealership has been the best car buying experience I have ever had. From the very beginning to the very end, every Audi Naples associate I came into contact with was pleasant, knowledgeable and very personable. Michael Schutt, Marcela, and Stella responded to me so quickly when I inquired about the Certified Audi A8 that was posted online. They worked around my availability and kept me informed through out the entire process. Being out of state (10 hours away), I was able to place a bid and send in needed paperwork ahead of time. When I went to pick up my awesome vehicle, Jamie Schutt was there to greet me and complete my Audi buying experience. Which was very Great by the way! Jamie was very excellent to work with. I would gladly travel 10 hours again to Audi Naples. Their online buying experience and customer service is superb! More

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Audi A5 Cabriolet in my garage Searched the internet for a soft top vehicle and selected the Audi A5 Cabriolet, Found the one I liked at the Naples dealership. Requested an E-Mail q Searched the internet for a soft top vehicle and selected the Audi A5 Cabriolet, Found the one I liked at the Naples dealership. Requested an E-Mail quote which was sent quickly and I scheduled a time to test drive. Upon my arrival the vehicle was waiting for my wife and I where we were warmly greeted by the salesman assigned to assist us. After our test drive we were introduced to several other team members presented several purchase options provided to us upon our request.. We are now happily part of the Audi family. More

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These guys are good After going through online negotiations with several dealerships, I just purchased a new A6 from Audi Naples and couldn't be happier. Dealt with only After going through online negotiations with several dealerships, I just purchased a new A6 from Audi Naples and couldn't be happier. Dealt with only 1 sales rep (Michael Schutt) and he was excellent with his dealings. Very respectful on the phone and via email (no pressure felt whatsoever), gave an extremely fair price, and came off as an honest individual (rare in car sales). Met him briefly when I went to the dealership to pick up the car, and he came off just as respectful/pleasant in person. Wayne Clarke went over all of the specifics of the car and was patient with explaining everything, because the A6 has a ton of new technology that can seem overwhelming. Thanks guys for making this a great experience. More

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Car sales for the 21st Century Mike and Jamie Schutt were an absolute joy to deal with in my recent Q7 purchase. They were incredibly responsive and reasonable in the negotiation o Mike and Jamie Schutt were an absolute joy to deal with in my recent Q7 purchase. They were incredibly responsive and reasonable in the negotiation of both my new car purchase AND (perhaps more importantly) the value of my trade in. Too often, the salesperson and the used car department don't help each-other enough. In this case, they did a great job to get both sides of my transaction done. Customer service-wise, this could not have been any better. Mike and I conducted the entire transaction over the phone, via email and via text with all paperwork sent to my home via overnight Fedex. I found the car I wanted via TrueCar, but none of the local Miami dealers would honor the transaction and none even got close on the trade-in value of my old car. Mike and Jamie understand how Millenials purchase things. We use apps to order food, Uber to order a ride, Amazon to buy stuff, and we watch TV on Netflix. There is absolutely no reason why car purchases cant' be done the same way. Until the rest of dealerships catch up with Mike and Jamie, there shouldn't be an Audi buyer under 40 years old making a purchase ANYWHERE but at Audi of Naples. More

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A league of their own I began looking into purchasing an Audi A4 Quattro about 1 month ago. I live out of state from this dealership (Indianapolis) and they were not on my I began looking into purchasing an Audi A4 Quattro about 1 month ago. I live out of state from this dealership (Indianapolis) and they were not on my radar for the first 3 weeks of my quest. I began looking at Audi's in Indianapolis and found that the prices were quite high, thousands of dollars higher than MSRP, and I could not get local dealers to call me back. I spoke with a friend who drives Audi's and he recommended that I call Audi Naples and inquire with them about my desire to purchase an A4. Within about 10 minutes of visiting their website and filling out my information, I had received a call from Michael Schutt and we began to talk about their selection of A4's. I never felt pressured into a vehicle that I couldn't afford, or wasn't interested in. I have a very particular set of requirements and a price point that I had to match and Audi Naples was able to locate a car for me that met my requirements with no problem. I flew down to Naples less than 1 week from my first contact with Michael to pick up the A4 that I had selected (2014 A4 Quattro 6 Speed manual, Premium with S-Line Package, Midnight Blue). John Holman, met me a the airport in his personal car, and drove me to the dealership to complete my transaction. The dealership was exquisite. They had my car detailed (it was already new, 58 miles at purchase) and washed, and had the entire service team install a protection package that I had opted for so that I could start my 19hour drive home sooner. Audi Naples saved me around $8000 off the vehicle price compared with quotes that I had received for local Indianapolis dealers and my lease price was over $200 less a month that local quotes which allowed me to pick more options! Their team had answers for all my questions and their customer service was impeccable. I highly recommend looking into purchasing from Audi Naples even if you aren't local to the area. They provide the best customer service I have ever experienced from a car dealership. I will be looking to purchase or lease another Audi in a few years time and they will be my first call. More

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Great customer service Michael Shutt contacted me over the phone and put me in contact with Wayne Clarke Great experience, everything went smooth, got a good deal, they we Michael Shutt contacted me over the phone and put me in contact with Wayne Clarke Great experience, everything went smooth, got a good deal, they were very professional would recommend. More

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purchasing a new vehicle I went to Naples Audi and was greeted promptly by Michael Schutt (Internet Sales). He then advised me that he would turned me over to Chris Torres, w I went to Naples Audi and was greeted promptly by Michael Schutt (Internet Sales). He then advised me that he would turned me over to Chris Torres, who is an Audi specialist. I spoke with Chris briefly about what I was interested in, and he had already had a vehicle for me to view. We went outside where he went over the vehicle in detail. He was also able to answer any question I had. I was also introduced to several other employees. All were very courteous and professional. The dealership was was very clean and they offered different amenities for their customers while waiting for service. Overall my experience was excellent, and I commend Chris Torres for his knowledge of the Audi and his professionalism. More

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Business professional Michael and Wayne went beyond all expectations to assist me and my family in buying a used car. The price was right car was described to me over the p Michael and Wayne went beyond all expectations to assist me and my family in buying a used car. The price was right car was described to me over the phone and filled my expectations exactly it was very friendly and no pressure More

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