Michael Sapanaro
Michael Sapanaro at Rocky Mountain Auto Brokers

Michael Sapanaro

Service and Parts Director

Rocky Mountain Auto Brokers

4912 Carrera Pt
Colorado Springs, CO 80923

Contact Me
3.7
17 Reviews

Dealership Experience

1 yr, 3 mos

Industry Experience

24 yrs, 6 mos

Languages Spoken

English English

3.7

17 Reviews

Write a Review

17 Reviews of Michael Sapanaro

September 08, 2025

Dealership Rating
Employee Rating

Mike and the entire service team were extremely helpful and got everything that I needed taken care of. I highly recommend More

by Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2025

Rocky Mountain Auto Brokers responded

Hello, this is Michael Sapanaro, Parts and Service Director here at Rocky Mountain Auto Brokers and I just wanted to take the time to thank you for your positive experience. We appreciate you letting us have the pleasure of earning your business now and in the future!

August 23, 2025

Dealership Rating
Employee Rating

fast service and great pricing. only place i will shop or get service done on my car. More

by mitch
Recommend Dealer
Yes
Aug 26, 2025

Rocky Mountain Auto Brokers responded

Hello, this is Michael Sapanaro, Parts and Service Director here at Rocky Mountain Auto Brokers and I just wanted to take the time to thank you for your positive experience. We appreciate you letting us have the pleasure of earning your business now and in the future!

August 10, 2025

Dealership Rating
Employee Rating

I highly recommend Rocky Mountain Auto Brokers. It was the best experience. Staff are friendly More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2025

Rocky Mountain Auto Brokers responded

Hello, this is Michael Sapanaro, Parts and Service Director here at Rocky Mountain Auto Brokers and I just wanted to take the time to thank you for your positive experience. We appreciate you letting us have the pleasure of earning your business now and in the future!

August 07, 2025

Dealership Rating
Employee Rating

Rocky Mountain Auto Brokers is a great dealership with the best staff. Fast and efficient service. More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trinity Morales, Derek Jones

Aug 07, 2025

Rocky Mountain Auto Brokers responded

Hello, this is Michael Sapanaro, Parts and Service Director here at Rocky Mountain Auto Brokers and I just wanted to take the time to thank you for your positive experience. We appreciate you letting us have the pleasure of earning your business now and in the future!

August 07, 2025

Dealership Rating
Employee Rating

Great fast service. The service department is top notch! I would recommend to everyone for service. More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2025

Rocky Mountain Auto Brokers responded

Hello, this is Michael Sapanaro, Parts and Service Director here at Rocky Mountain Auto Brokers and I just wanted to take the time to thank you for your positive experience. We appreciate you letting us have the pleasure of earning your business now and in the future!

August 06, 2025

Dealership Rating
Employee Rating

I would give this service dept a 0 star review if I could. Always have been terrible with communication. I ALWAYS have to call or show up to get an update on my vehicle that ive brought each in count More

by Randy M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Derek Jones

Aug 07, 2025

Rocky Mountain Auto Brokers responded

Hello, my Name is Michael Sapanaro, I am the Parts and Service Director with Rocky Mountain Auto Brokers. First I would like to apologize for the poor experience you have had with us. I would like to help you with this situation if you would be ok with this? If so please feel free to contact me so that we can discuss the details of your situation and come to a possible resolution for you. My direct line 719-477-9009 ext.2001 or email me at mike@rmabinc.com

July 30, 2025

Dealership Rating
Employee Rating

i came in to buy a car with some money down and so so credit , on a audi the sales team made it happen for me i got the payments i wanted and i drove off with a beautiful car. Thank you Rocky mountain au More

by nick3434
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kim Aderholt, Adam Reynolds, Ricky Geise , Steven Falzon

Aug 01, 2025

Rocky Mountain Auto Brokers responded

Hello, this is Ricky the General Sales Manager here at Rocky Mountain Auto Brokers and I just wanted to take the time to thank you for your positive experience. We appreciate you letting us have the pleasure of earning your business now and in the future!

July 15, 2025

Dealership Rating
Employee Rating

I took my truck in for some work in the total cost was 1200 I supplied parts they call me saying my truck is ready I went and picked it up when I got home I checked and all the parts where in the back sea More

by Jjgarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Derek Jones

Aug 04, 2025

Rocky Mountain Auto Brokers responded

This situation was simply a mistake. My service advisor accidentally completed this customers paper work and delivered the truck thinking it was complete. For this error I apologies on behalf of my staff and myself. This was in no way on purpose. For This inconvenience and my unable to offer this customer a ride at the time of day it was being so late, I had offered the customer $100.00 credit towards his repair to cover a uber ride home if needed. He politely declined and said he was ok walking. We quickly performed his needed repairs and returned his truck back with in 24 hours of him dropping off. This was a simple human error that rarely happens. Again I do apologize and felt I offered the best resolution for this situation. I would still like to offer you in house credit for your next services to show our sincerest apologies. Please contact me if you would like, my email: mike@rmabinc.com and direct phone line 719-477-9009 ext.2001, Thank you.

July 01, 2025

Dealership Rating
Employee Rating

Mike has really helped me . He truly has been the only person that has, after I bought this used vehicle. It had a lot of issues for expensive price that I paid. I Didn't find o More

by tmariediamond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 04, 2025

Rocky Mountain Auto Brokers responded

Hello, this is Michael Sapanaro, Parts and Service Director here at Rocky Mountain Auto Brokers and I just wanted to take the time to thank you for your positive experience. We appreciate you letting us have the pleasure of earning your business now and in the future!

July 01, 2025

Dealership Rating
Employee Rating

Quality service with professional care from every individual on the Rocky Mountain Auto Brokers Team. More

by mnsapanaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2025

Rocky Mountain Auto Brokers responded

Hello, this is Ricky the sales manager here at Rocky Mountain Auto Brokers and I just wanted to take the time to thank you for your positive experience. We appreciate you letting us have the pleasure of earning your business now and in the future!

1

Dealership Inventory (233 Vehicles)

used 2022 INFINITI QX55 car, priced at $25,748
2022 INFINITI QX55
used
Hermosa Blue exterior
CVT
All-wheel Drive
used 2023 Toyota Corolla Cross Hybrid car, priced at $26,998
2023 Toyota Corolla Cross Hybrid
used
Sonic Silver exterior
CVT
All-wheel Drive
used 2017 Cadillac ATS car, priced at $15,998
2017 Cadillac ATS
used
Radiant Silver Metallic exterior
Automatic
All-wheel Drive
used 2020 Lexus NX 300 car, priced at $25,998
2020 Lexus NX 300
used
Eminent White Pearl exterior
Automatic
All-wheel Drive
used 2015 Nissan Rogue car, priced at $8,498
2015 Nissan Rogue
used
Midnight Jade exterior
CVT
All-wheel Drive
used 2024 Hyundai Elantra car, priced at $20,448
2024 Hyundai Elantra
used
Intense Blue exterior
CVT
Front-wheel Drive