Michael Rubin

Fantastic dealership. Great communication, executed a flawless delivery to the West Coast. I bought a GT3 unseen in person, and these guys sent videos of the car through Great communication, executed a flawless delivery to the West Coast. I bought a GT3 unseen in person, and these guys sent videos of the car through every step of the process. More

Report | Print

Michael was so easy to work with! He is very professional with fantastic communication skills which made the process of buying a car out of state super easy! Also shout out to Lee! Th He is very professional with fantastic communication skills which made the process of buying a car out of state super easy! Also shout out to Lee! Thanks team!! More

Report | Print

Wow! Fantastic car dealer and excellent sales person (Michael). I do not like buying vehicles because I'm always worried about being misled. Before consid Fantastic car dealer and excellent sales person (Michael). I do not like buying vehicles because I'm always worried about being misled. Before considering buying (pre-owned Tesla Model S with minimal mileage) I looked up the dealership reviews and they were excellent. That gave me increased confidence. I'm out-of-state so I contacted the dealer over their website. Michael immediately responded and quickly created a video for me to see everything about the car. He sent me the carfax (clean) and told me about how they got the car (trade-in) and from whom (anonymized - but the salient details of the type of driving it saw prior). He was upfront with any scratches or dings that he saw, not trying to hide anything. This gave me the confidence to put down a deposit and buy a one-way plane ticket to North Carolina. This is a big leap of faith because if anything was off, I would be stuck in NC and have to scramble to buy a return ticket that day, etc. As expected though, the car was exactly as Michael described. It was in fantastic condition, better than expected actually because they put new tires on the car as one of the tires had a defect. Those tires alone would have cost about $2000 for me to purchase. There were no hidden fees, everything was transparent and as described or better. The dealership itself is beautiful with some very very high end vehicles. My belief is that for them, high end customer service is critical because of the caliber of vehicles they sell new. Great experience, two thumbs up. More

Report | Print

Michael and the sakes manager made this an easy experience, not a lot of wasted time sitting around the dealership as is often the case. experience, not a lot of wasted time sitting around the dealership as is often the case. More

Report | Print

It was really great working with Michael! He made the process so easy and seamless. He made the process so easy and seamless. More

Report | Print

We bought a Maserati Levante with Micheal Rubin as the dealership sales representative. He was exceptional, on all fronts. Highly recommended. dealership sales representative. He was exceptional, on all fronts. Highly recommended. More

Report | Print

I inquired about a car that was posted on web sales site. Michael Rubin replied both in email and with a phone call very quickly. As the car had just been received it had a number of things that needed to be Michael Rubin replied both in email and with a phone call very quickly. As the car had just been received it had a number of things that needed to be done before it was "retail ready". As an out of state buyer I was not able to just pop in and see the vehicle in person. Michael worked with me by providing multiple videos and email support for the questions I had. I ultimately made a trip to Greensboro to get a look at the vehicle. He picked me up at the airport and gave me VIP treatment throughout the visit introducing me to all the folks I would be dealing with. Everyone was very courteous and friendly to me giving me confidence in moving forward with my purchase. As this was during the holidays it took a bit longer to get all the items that needed to be performed on the vehicle completed. Again all through the process Michael consistently communicated with me nearly every day to update me on progress and providing video along the way. FCI did everything that they committed to and even more in delivering the vehicle. When I went to pick up the car Michael again picked me up at the airport. It was presented to me on the showroom floor looking amazing - as nice as any other car on the showroom floor - and if you have been there you would know how many nice cars are there. To sum up - I am very happy with my experience with FCI, Michael, along with the sales management, finance, and everyone else I dealt with there. I would definitely recommend them and absolutely do business there again. More

Report | Print

Cold called dealership after finding a Macan build on the Porsche website. Michael answered the call and emailed a personalized video to me within the hour. He was extremely responsive, easy to work with a Porsche website. Michael answered the call and emailed a personalized video to me within the hour. He was extremely responsive, easy to work with and incredibly knowledgeable about the product - not to mention that he is a nice guy. Best car shopping experience I have ever had. I highly recommend Michael! More

Report | Print

Found the vehicle I wanted on their website and reached out. Was contacted by Michael Rubin in a timely manner and the rest is history. He was professional, knowledgeable, extremely friendly and always qui out. Was contacted by Michael Rubin in a timely manner and the rest is history. He was professional, knowledgeable, extremely friendly and always quick with communications (there were incredible amounts of communication due to several hiccups on my end). He provided verbal, written and even many video updates throughout the process, right up until I took possession. The detailing was beautifully done and my vehicle looked brand new. I couldn’t imagine dealing with someone better at selling cars than Mike and the dealership seems to be really well run. More

Report | Print

Michael and Glenn both did an excellent job in making sure we were able to close the sale on terms that I found very satisfactory. Michael explained their process and went over pricing and trade numbers sure we were able to close the sale on terms that I found very satisfactory. Michael explained their process and went over pricing and trade numbers thoroughly. Pick up of my Cayman S and completion of necessary paperwork went smoothly and efficiently. More

Report | Print