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Michael Muldoon
Michael Muldoon
Ford Service Manager
Parks Ford Lincoln of Gainesville
3333 North Main Street
Gainesville, FL 32609
20 Reviews
Industry Experience
26 yrs
20 Reviews
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20 Reviews of Michael Muldoon
July 15, 2025
They had some opportunities to make up for mistakes were all human and not perfect. Nobody should leave anything less than a 5 star on surveys as the dealerships pushed by the manufacturers are linking thei all human and not perfect. Nobody should leave anything less than a 5 star on surveys as the dealerships pushed by the manufacturers are linking their pay to these dumb xxx surveys. If I’m upset I address it with the staff and managers. I don’t come here and ruin the entire staffs bonus cause all it takes is one survey that gets less than 5 stars to cause everyone to lose that bonus. As a former dealer we’ve lost out over someone with a whinny child and it hit our survey or because they didn’t like the couch in the waiting room. What Yankee xxxxxxx does that? An obnoxious Carpetbagger Karen. So nothing negative to get anything less than a 5 star. Yes we had issues but i addressed it and it was handled to my satisfaction. More
by Cade
Verified Customer
June 17, 2025
Dealership tried to pull a fast one charging 200% markup on a front license plate bracket and obfuscating price by saying price hike was for “next day shipping” without asking if I was okay with waiting for on a front license plate bracket and obfuscating price by saying price hike was for “next day shipping” without asking if I was okay with waiting for less of a price. Typical dealer xx the consumer expects, parks ford is no exception to this. More
by kjonathan024
June 17, 2025
As far as T can tell everything is OK. My only recommendation is better communication. I should not have to call you to learn how things were progressing. Having had extensive time as a My only recommendation is better communication. I should not have to call you to learn how things were progressing. Having had extensive time as a Service Manager with Ford I know the importance of communication. More
by BLAZERCAT5
June 17, 2025
I loved coming back because of this beautiful lady. She handles all my questions in a very professional way. even though my car last more than a week just for a recall, everything went well. I remember She handles all my questions in a very professional way. even though my car last more than a week just for a recall, everything went well. I remember when I was a fleet manager in one pharmaceutical in the Philippines, I love seeing beautiful ladies as service advisors. Parks Ford you nailed it. But one thing I cant understand, Ford tech has magic touch why my car is drivable again when I am 100% sure it was the dual clutch is the main issue and I want to shove a new one but I ask them if I can avail their customer loyalty program for one time TCM replacement. I drove the car from the service center and shifting again as smooth as butter. Many thanks Parks Ford!!! I didn’t expect it. This place HIGHLY RECOMMENDED!!! Kudos to Mr. Mike their boss.👏👏👏 More
by Joe Jacinto
Other Employees Tagged: Rylee Terry
June 03, 2025
Busy sales floor and service department. Well organized, online scheduling available for customer ease of use. Well organized, online scheduling available for customer ease of use. More
by fepper
Other Employees Tagged: Rylee Terry
May 23, 2025
They were friendly and helpful. They also Handled everything very professionally and my service was completed with great detail. They also Handled everything very professionally and my service was completed with great detail. More
by joannelizabeth817
Other Employees Tagged: Levin Hickman , Nikia
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