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Michael Morris
Michael Morris at Shottenkirk Honda Decatur

Michael Morris

Service Advisor

Shottenkirk Honda Decatur

735 Beltline Rd SW
Decatur, AL 35601

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4.9
47 Reviews
4.9

47 Reviews

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47 Reviews of Michael Morris

August 06, 2025

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Employee Rating

The oil and filter change and tire rotation as well as a recall notice we're completed in a timely manner. The recall process was explained by the service manager and one of the technicians and my questions More

by FC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 06, 2025

Shottenkirk Honda Decatur responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mason Rigdon General Manager

July 29, 2025

Dealership Rating
Employee Rating

Mike Morris and his manager gave me great customer service and treated me with kindness. More

by Ben Roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Marco

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Jul 31, 2025

Shottenkirk Honda Decatur responded

Ben, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

July 10, 2025

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Employee Rating

Staff members were friendly, knowledgeable and efficient. I will continue to use this dealership for maintenance on my new vehicle. More

by sbs12668
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Talon Cockrell, Chip Cobb, Aubrey Mayfield

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Jul 11, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

July 10, 2025

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Employee Rating

Great friendly and professional services. Always use this place, bought several cars here and service More

by bonnie.doss2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Talon Cockrell, Aubrey Mayfield

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Jul 11, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Decatur!

July 03, 2025

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Employee Rating

Always friendly and professional. Keeps you updated on what services are needed along with pictures to show More

by tkboorice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 06, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Decatur!

July 01, 2025

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Great service. Needed oil change. Checked in at approximately 9 am. No appointment and dealership was busy. Told person who checked me in I was in no hurry and woul More

by delashawg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Talon Cockrell

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Jul 06, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 26, 2025

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Employee Rating

Service staff listened to my issue, then spent a lot of time and effort to find the cause of the problem. Kept me informed throughout the process. Great people to work with! More

by jdcberryman
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Marco

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Jun 27, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 26, 2025

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Employee Rating

Called week before to get appointment didn’t talk to human!left message never got call or text back about a appointment! Strove to dealership week later and got service! Not happy with appointment syste More

by Rboolat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 27, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda Decatur

June 24, 2025

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Employee Rating

We were very pleased with the service we received! The service manager that assisted us was very professional and helpful! More

by Chaynes45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 25, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Decatur. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 23, 2025

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Employee Rating

I’ve been going to this dealership since they bought Decatur Honda. I continue to receive excellent service as for the many years I’ve been going here. OUTSTANDING. Never have I had a problem. More

by Bwchunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Talon Cockrell

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Jun 24, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Decatur!

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