Michael Matson
Michael Matson at Koons Ford of Annapolis

Michael Matson

Fixed Operations Director

Koons Ford of Annapolis

2540 Riva Road
Annapolis, MD 21401

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4.5
155 Reviews
4.5

155 Reviews

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155 Reviews of Michael Matson

August 08, 2025

Dealership Rating
Employee Rating

It should not take 3 to 4 hours for an oil change. Need to be more efficient More

by CUZBRILES
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Treas

August 06, 2025

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Great service from the mobile unit. He finished up the recall work in short time after arriving. More

by Ccavey
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Recommend Dealer
Yes

July 28, 2025

Dealership Rating
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always good service with this dealership no need to continue this survey [service is very good More

by LORETTA.FULLER
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Earl Mosby, Mike Treas

July 26, 2025

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Employee Rating

New tires , afterwards truck vibrated at over 65 mph From out of state. Had tires rebalanced at local dealer and every tire was out of spec. More

by JOHN.OHARA861
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Service Communication
Recommend Dealer
No

July 18, 2025

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Employee Rating

Someone is always willing to assist. Service center is lacking in several ways. My tailgate would not open. I was asked to bring my truck back and was told that the cameras were updated More

by PMLANDSCAPING12
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Recommend Dealer
Yes

July 05, 2025

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Courtesy, reliable, knowledgeable. Have never had a problem with phone or in person communication either vehicle. More

by Linda Gail
Recommend Dealer
Yes

Other Employees Tagged: Earl Mosby, Mike Treas , Paula

July 03, 2025

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Employee Rating

Had to have a transmission replaced in a company vehicle. Mike Matson made the process seamless. He communicated at all steps of the process and got the job done well ahead of schedule. More

by JKINNE0
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Earl Mosby, Mike Treas

June 28, 2025

Dealership Rating
Employee Rating

Nav towed to dealer on Wednesday. No clear communication on 1) the problem or 2) timeline More

by SHAWN96
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

June 25, 2025

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Employee Rating

I've been coming to Mike Treas for years and he never fails to provide excellent service! More

by TRAYHART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Earl Mosby, Mike Treas

June 20, 2025

Dealership Rating
Employee Rating

Earl Mosby and service team took care of me quickly and efficiently with when my truck through an emissions code. More

by Tom Provenza
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Randy Tucker, Earl Mosby

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