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Michael Livingston
Michael Livingston | Page 3
Chevrolet Cadillac Service Advisor
Gateway Chevrolet Cadillac Hyundai Nissan
501 38th St S
Fargo, ND 58103
92 Reviews
Dealership Experience
19 yrs, 2 mos
Languages Spoken
English
92 Reviews
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92 Reviews of Michael Livingston
June 24, 2023
The experience was top notch Ron was very informative and knows the product he sells thanks again knows the product he sells thanks again More
by Brad D Silverado Guy
Other Employees Tagged: Jon Cole, Jason Solheim, Zach Morley, Brad Sather, Jeremy Cole , Ron Hanson
May 22, 2023
The experience at Gateway Chevrolet was great. The vehicle that I traded in was very fair no hassle. The vehicle that I traded in was very fair no hassle. More
by andy95
Other Employees Tagged: Robert Scott, Cody Stengl
May 16, 2023
Everyone was extremely helpful and Ron was amazing. Patient and did not make me feel rushed at any point in time. Patient and did not make me feel rushed at any point in time. More
by muellermitch
Other Employees Tagged: Jason Solheim , Ron Hanson
March 11, 2023
Sales was great would definitely do business with Landon again Jeremy was also good to work with! again Jeremy was also good to work with! More
by Karley Nelk
Other Employees Tagged: Chris Lehfeldt, Jeremy Cole, Landon Goree
March 05, 2023
Robert is a great salesman ! ! He has been our salesman for 11yrs. Would not use anyone else!! ! He has been our salesman for 11yrs. Would not use anyone else!! More
by Mal
Other Employees Tagged: Robert Scott, Jason Solheim, Dan Dardis, Jeremy Cole , Mike Blythe
February 16, 2023
super awesome customer service, all t's crossed and I's dotted, love love love the Traverse.. Thank you dotted, love love love the Traverse.. Thank you More
by dzetocha
Other Employees Tagged: Cody Stengl, Gerald Bureh , Rick Brandt
January 20, 2023
Jeremy Jenson was great to work with and highly recommended for future customers. He does an excellent job of representing Gateway Cheverolet and GM. recommended for future customers. He does an excellent job of representing Gateway Cheverolet and GM. More
by michaelevenson0
Other Employees Tagged: Jeremy Jenson, Jason Solheim , Mike Blythe
January 19, 2023
Awesome to place to do business everyone is so good to work with. Thanks again work with. Thanks again More
by ttaszarek22
Other Employees Tagged: Jeremy Jenson, Kevin Nordick, Luke Bentley, Jason Solheim, Tim Bonnet, Jeremy Cole
December 20, 2022
I always feel like the service writers have my best interest in mind. Checking to see if there any recalls or new bulletins on my vehicle to save me time later. interest in mind. Checking to see if there any recalls or new bulletins on my vehicle to save me time later. More
by Tom
Verified CustomerOther Employees Tagged: Dan Dardis
December 07, 2022
In early october i took my vehicle in for service which finished up in a few days, great. I go to pick it up and you guys run it through the carwash and in the process crash it into a concrete bollard dama finished up in a few days, great. I go to pick it up and you guys run it through the carwash and in the process crash it into a concrete bollard damaging the front bumper and passenger side front quarter panel. Its at this point where things went sideways. As directed i took it over to the collision center where they looked the damage over, took pictures, and said they would request appro al to do the work and be back in touch within a couple days. A week passes and ive heard nothing so i call in; uh sorry still waiting on approval ill be back in tough soon. Several more days pass and i get a call; ok we're approved to move forward lets get you on the schedule. Ok sounds good when can we get it in? Sometime in 4-6 weeks. Ok makes sense considering you'll have to order parts and what not so we settle on the week after thanksgiving. I go drop off the truck and get a loaner car. Truck should be done by friday ok sounds good. The loaner i received was not a truck when i was told i would get a truck considering you damaged mine. Instead i got an equinox. I wasnt happy about it but made it work. Prior to leaving i was informed to return the loaner with a full tank of gas and when i get in it it's only at 5/8 of a tank. So i call in and inform them its only at 5/8. Back to the repair friday comes around i havent heard anything to the point so i call in; sorry running behind ut will be done monday. Monday comes still dont hear anything so i call in later in the day sorry still not done ill call you first thing tuesday morning. Tuesday morning comes and goes no call so i call in in the afternoon, oh yep it's done come pick it up. I go pick it up and look it over and while the repairs generally look ok you can see touch up paint marks. So i inquire and it turns out none of the parts were replaced and spot painting was done to touch up. So 4-6 weeks to get on the schedule, when no parts were needed. This whole process was one of the worst experiences ive had in the automotive industry. While i appreciate you fixing your damages at no cost to me the coomunication was miserable at best, i was given no sense of priority, and the length of time to reconcile the issue(two months) was unnaxceptable especially considering no parts were replaced. More
by brendan.christenson
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