Michael Lacey

Mike is a very knowledgeable sales person. This is my first BMW and I will definitely make future purchases again with Mike. This is my first BMW and I will definitely make future purchases again with Mike. More

by LITTLEMSCHELLE Verified Customer Verified Customer

Report | Print

Great , enjoyable experience. I was happy with the thoroughness of the Dealership , and the kindness of people. Godspeed . I was happy with the thoroughness of the Dealership , and the kindness of people. Godspeed . More

by travisanthony.geiger Verified Customer Verified Customer

Report | Print

Great , and wonderful experience indeed. An enjoyable and thorough process. We are most pleased with the process. Godspeed An enjoyable and thorough process. We are most pleased with the process. Godspeed More

by travisanthony.geiger Verified Customer Verified Customer

Report | Print

I recently had the pleasure of visiting BMW of Jackson, and I must say, the experience exceeded all of my expectations—both in the Service Department and across the entire dealership. From the moment I and I must say, the experience exceeded all of my expectations—both in the Service Department and across the entire dealership. From the moment I pulled in, I was greeted with a high level of professionalism, courtesy, and genuine hospitality. The staff was incredibly attentive and made me feel valued as a customer. The service advisor took time to listen closely to my concerns, walked me through the process step by step, and ensured I was kept informed throughout. There was never any pressure—just clear, honest communication and a focus on providing outstanding care. The technicians did an exceptional job servicing my vehicle. Not only did they resolve the initial issue quickly and efficiently, but they also conducted a thorough inspection and addressed a minor item I hadn’t even noticed—completely complimentary. Their expertise and attention to detail truly reflect the high standards of BMW engineering and customer service. What really stood out to me was the overall atmosphere of the dealership. The facility was immaculate, the waiting area was spacious and comfortable, and every staff member I interacted with—from the service team to the front desk—was friendly, knowledgeable, and professional. It’s clear that BMW of Jackson prioritizes customer satisfaction at every level. I highly recommend BMW of Jackson to anyone looking for not just quality vehicle service, but also a top-tier dealership experience. They’ve absolutely earned my trust and continued business. More

by JARVISBROWN689 Verified Customer Verified Customer

Report | Print

Dear Adam and the BMW Dealership Team, I just wanted to take a moment to express my heartfelt gratitude for the exceptional service you provided during my recent visit. Adam, your professionalism, kindness take a moment to express my heartfelt gratitude for the exceptional service you provided during my recent visit. Adam, your professionalism, kindness, and attention to detail made the entire experience seamless and stress-free. The entire team at the dealership went above and beyond, ensuring my car was taken care of with the utmost care and expertise. Your dedication to customer satisfaction truly shines, and I’m so grateful for the warm, welcoming atmosphere you create. Thank you all for making my service experience a pleasure. More

by detrinir Verified Customer Verified Customer

Report | Print

Always amazing service! Last minute service that sends most into a tailspin is never a problem and handled with professionalism and efficiency. Last minute service that sends most into a tailspin is never a problem and handled with professionalism and efficiency. More

by WSEJR28 Verified Customer Verified Customer

Report | Print

Very Professional Compromising💛💛💛💛I was very impressed with the professionalism 🥰 Will recommend people to come do business 💛 impressed with the professionalism 🥰 Will recommend people to come do business 💛 More

Report | Print

All employees at BMW of Jackson go over and above to make the car buying experience a great one. the car buying experience a great one. More

by BETTY.MASON57 Verified Customer Verified Customer

Report | Print

The experience was enjoyable. The sales representative was very helpful. They had the vehicle I was looking for, and made the transactions smooth. The sales representative was very helpful. They had the vehicle I was looking for, and made the transactions smooth. More

by awalker_06 Verified Customer Verified Customer

Report | Print

Sales Manager lowballed me insultingly. Spent 80K$ got a MUG that I had 2ask4 GOTBeat Spent 80K$ got a MUG that I had 2ask4 GOTBeat More

by a3pet Verified Customer Verified Customer

Report | Print