Michael Jepson

Great customer service, my service advisor Mike Jepson kept me posted on the repair of my AC. Because the part wasn’t available I was provided a 2025 Subaru Crosstrek. I have own a Subaru for 16 years my kept me posted on the repair of my AC. Because the part wasn’t available I was provided a 2025 Subaru Crosstrek. I have own a Subaru for 16 years my service advisor never steers me wrong. More

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Great staff and knowledgeable technicians. ..fast service and accomodatimg appointment date and times! Thank You! ..fast service and accomodatimg appointment date and times! Thank You! More

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I will only have the proffesionals at Lithia Subaru work on my Outback.They are friendly, respectful and knowledgeable.. on my Outback.They are friendly, respectful and knowledgeable.. More

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The service was quick and easy. The staff was friendly. The waiting area was super clean and comfortable. Great experience. I wouldn't go anywhere else for service. The staff was friendly. The waiting area was super clean and comfortable. Great experience. I wouldn't go anywhere else for service. More

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Great experience dealing with Michael Jepson in service. Went in for an a/c problem. Got that fixed plus a chronic loud idle noise that was traced to a crack in the catalytic converter--turned out that was Went in for an a/c problem. Got that fixed plus a chronic loud idle noise that was traced to a crack in the catalytic converter--turned out that was manufacturer recall so no charge. Michael was very prompt and clear with text notifications which we appreciated very much. Turned around in one day More

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Mike was once again a big help! It's nice to work with someone who you can trust. And the crew in the shop were fast! I didn't finish reading the magazine I brought. Great job M It's nice to work with someone who you can trust. And the crew in the shop were fast! I didn't finish reading the magazine I brought. Great job Mike and Lithia. More

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Mike Jepson was very helpful, and did a great job in making my experience very pleasant. making my experience very pleasant. More

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Fast, friendly service with text messages to keep you informed on the status of services. informed on the status of services. More

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Intake process was good and I suggested that my air conditioning be checked and evaluated but Michael Jebson said it should be okay since my Forester was 5 yrs old. My AC is blowing cold but just wante conditioning be checked and evaluated but Michael Jebson said it should be okay since my Forester was 5 yrs old. My AC is blowing cold but just wanted it evaluated. A four wheel alignment was done as well which had to be realigned. Once my vehicle service was completed, my service advisor was no where to be found, apparently on break and I had to have another advisor complete my paperwork. More

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I went in not knowing if I for sure wanted to buy anything. They weren’t pushy and they let me decide what I wanted to do. The whole process was super quick and everyone was super nice. They gave me anything. They weren’t pushy and they let me decide what I wanted to do. The whole process was super quick and everyone was super nice. They gave me top dollar for my trade in and made the whole process quick and easy. More

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