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Michael Hedrick
Michael Hedrick
Service Writer
Highland Park Ford Lincoln
1333 Park Avenue West
Highland Park, IL 60035
38 Reviews
38 Reviews
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38 Reviews of Michael Hedrick
September 04, 2025
Happy with Highland Park Ford service. What more can I say?? Thanks for your interest. What more can I say?? Thanks for your interest. More
by nspicer
Verified CustomerOther Employees Tagged: Frank Pamimtuan, Adam George, Rocky Fanella
September 03, 2025
Highland Park Ford has been outstanding to work with. Both the sales and support teams have been very responsive. Both the sales and support teams have been very responsive. More
by PABURNS11
Other Employees Tagged: Chris Fanella
September 02, 2025
They do a great job everything and tha Chuck Benkiel is awesome too, great job awesome too, great job More
by APRILBENKIEL
Other Employees Tagged: Chris Fanella, Frank Pamimtuan, Mike Laufer, Adam George, Rocky Fanella , Chuck Benkiel
August 30, 2025
Fast service and no appointment needed for an oil change + free car wash at the end. The waiting area is also nice and clean. + free car wash at the end. The waiting area is also nice and clean. More
by terziev_23
Other Employees Tagged: Frank Pamimtuan, Adam George, Rocky Fanella
August 30, 2025
“I recently visited Highland Park Ford for vehicle maintenance and was very satisfied with their professional service.” “Highland Park Ford provided excellent maintenance service. The staff was maintenance and was very satisfied with their professional service.” “Highland Park Ford provided excellent maintenance service. The staff was courteous, efficient, and highly professional.” “I am very pleased with the quality of maintenance service. More
by Obie
August 30, 2025
Very clean garage, knowledgeable mechanics. Friendly employees. Great owners and good prices. Would recommend anybody to go there Friendly employees. Great owners and good prices. Would recommend anybody to go there More
by Scotty
Other Employees Tagged: Chris Fanella, Frank Pamimtuan, Mike Laufer, Adam George, Rocky Fanella
August 27, 2025
Very help full and did a great job les waiting time the service was great service was great More
by nehaljilali
Other Employees Tagged: Frank Pamimtuan, Adam George, Rocky Fanella
August 26, 2025
The sales team is great however. The service department I need more help. Sometimes sometimes calls. Do not get retuand many times There's nobody in the service department. To an The service department I need more help. Sometimes sometimes calls. Do not get retuand many times There's nobody in the service department. To answer calls very frustrating. We love your product. More
by MAMLIMO
Other Employees Tagged: Frank Pamimtuan, Adam George, Rocky Fanella , Matt price the best!
August 26, 2025
I’d been to this dealer for service once before and had a great experience with QuickLane. I made an appointment this time and ended up waiting nearly 3 hours. I expected the work to be started when I arrive great experience with QuickLane. I made an appointment this time and ended up waiting nearly 3 hours. I expected the work to be started when I arrived for my scheduled time. Michael did seem overwhelmed and did the best he could. More communication would have helped me with expectations. The dealership acknowledging the wait time was exceptionally long would have left me with a much better impression. At this point, I’m not sure if I’m willing to give them another chance. More
by Jed
Other Employees Tagged: Rocky Fanella
