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Michael Gross
Michael Gross at Joe Machens Capital City Ford

Michael Gross

Sales

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

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4.9
84 Reviews

Where do I start...:) I've been in retail for over 35 years. Retired from my previous job and started with something fresh with new goals and being a greenhorn again after several decades takes a bit to get used too... I've had a life style change and have lost over 215lbs and still working towards my goal. I have 2 great young adults 1 who has started her career and the other is graduating MU this year to start his. And enjoying life!

Dealership Experience

2 yrs

Languages Spoken

English English

4.9

84 Reviews

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84 Reviews of Michael Gross

March 31, 2026

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Employee Rating

Great dealership. Have purchased vehicles from them in the past. I would have no problem dealing with Cap City Ford in the future. More

by louart147
Recommend Dealer
Yes

Other Employees Tagged: Michael Gross

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Apr 01, 2026

Joe Machens Capital City Ford responded

It’s fantastic to welcome back a returning Ford owner and know you’re enjoying your new Maverick. Your trust means a great deal to our team. We look forward to assisting with your next Ford purchase.

March 30, 2026

Dealership Rating
Employee Rating

Had what we wanted and very easy to deal with. Would highly recommend the dealership and Mr. Gross. More

by hallb
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 30, 2026

Joe Machens Capital City Ford responded

Thanks for the wonderful feedback about your new Ford Transit-350. We’re glad Michael made everything straightforward and that we had exactly what you wanted. We appreciate your recommendation.

March 28, 2026

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Employee Rating

Every person we worked with was very friendly and helpful! They went above and beyond to make our experience smooth and enjoyable. More

by Kara Fowler
Recommend Dealer
Yes

Other Employees Tagged: Christian Connite, Josh Woodruff

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Mar 29, 2026

Joe Machens Capital City Ford responded

Thank you for sharing your experience with us. We’re happy to hear our team was friendly and helpful and that your Ford purchase went smoothly and enjoyably. We look forward to working with you again.

March 17, 2026

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Employee Rating

Mike made us feel comfortable, and was a really nice guy along with everyone we talked to. It we a pleasant experience More

by Glreed5665
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Douglas Keeler, Christian Connite

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Mar 18, 2026

Joe Machens Capital City Ford responded

Thank you for the 5-star review. We’re pleased the team made you feel so comfortable and that your visit was a pleasant one. Enjoy your Ford and we look forward to assisting you again.

March 17, 2026

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Had a great experience. Michael took good care of us and was very knowledgeable. Dealership had a great selection. More

by sherriehamner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Schoolfield, Shane Jackson

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Mar 17, 2026

Joe Machens Capital City Ford responded

It’s wonderful to hear Michael took great care of you and that our selection made it easy to find the right Ford. Thank you for choosing our team as you searched for a new Ford. We hope to welcome you back soon.

March 14, 2026

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Employee Rating

Keith made buying a new car easy and fun. He is very knowledgeable. The process was quick, we were out the door with a new car in no time. Thank you to Keith and the rest of the Joe Machen More

by lkirkweg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Connite, Keith Schoolfield

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Mar 15, 2026

Joe Machens Capital City Ford responded

It’s wonderful that Keith made buying your Ford Bronco Sport fun and seamless. Congratulations on your new ride, and we’re delighted his expertise helped you drive off so swiftly. Thank you for sharing your experience.

March 14, 2026

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Employee Rating

The people where helpful and friendly. got me in and in a timely manner. Answered my questions. More

by kdenny910
Recommend Dealer
Yes

Other Employees Tagged: Michael Gross

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Mar 16, 2026

Joe Machens Capital City Ford responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Joe Machens Capital City Ford!

March 13, 2026

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Joe Machens Capital City Ford gave me a great price on my trade-in (which they sold me 3 years ago) so that my monthly payment on its replacement could fit into my meager budget. Many thanks to Mike Gross in More

by donovanl1949
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Jackson

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Mar 13, 2026

Joe Machens Capital City Ford responded

We’re delighted Michael and Shane could secure a solid trade-in value and set up an affordable plan for your used Jeep Cherokee. Thank you for choosing us again. We look forward to supporting your needs moving forward.

March 11, 2026

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Employee Rating

All employees where helpful and did a good job answering all of my questions thanks More

by kdenny910
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Douglas Keeler, Shane Jackson, Michael Bateman

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Mar 11, 2026

Joe Machens Capital City Ford responded

Thank you for your kind feedback. We’re glad our team could address all your questions during your new Ford purchase. Enjoy the road ahead, and let us know if we can help in the future.

March 07, 2026

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Employee Rating

Absolutely amazing guy to work with. Wouldn't go to anyone else there. Absolutely amazing guy to work with. Wouldn't go to anyone else there. He was honest, quick, and fun to work with. More

by MALCOLMHUTSON21
Recommend Dealer
Yes

Other Employees Tagged: Michael Gross

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Mar 07, 2026

Joe Machens Capital City Ford responded

It’s great to hear Michael made your purchase of the used Chevrolet Silverado 1500 honest, efficient, and enjoyable. Thank you for choosing our team, and enjoy every mile in your Silverado.

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