Michael Grasso | Page 9

The service rep , Michael Grasso, did an excellent job and was very professional and considerate. He kept me informed as I waited with what was happening to the vehicle and when it was estimated that the and was very professional and considerate. He kept me informed as I waited with what was happening to the vehicle and when it was estimated that the vehicle was ready. My issue is with the mechanic or the service techs that handled the vehicle. I was supposed to have the wheels rotated and I did not realize it until after I left the dealer and got to my job and looked at the tires that this was not the case. The reason why I know that my tires were not rotated was because I have a scratched rim in my rear tire. And if the tires would have been rotated, the tire with the scratched rim would have been in the front but instead remained in the rear. More

by MELGUEFIU Verified Customer Verified Customer

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Was provided with a loaner and the recall was fixed. Great service provider, I had a nightmare experience with the Jeep Dealership down the street. Great service provider, I had a nightmare experience with the Jeep Dealership down the street. More

by RVENDRYES Verified Customer Verified Customer

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Always great service and prompt when making an appointment. This was our first service after purchasing our Lease. appointment. This was our first service after purchasing our Lease. More

by VROMAN1208 Verified Customer Verified Customer

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Excellent service, on time and attention to the details where allow to fix additional problems where allow to fix additional problems More

by EINSTEINLITO Verified Customer Verified Customer

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This dealership is great . Marco Pinto is awesome. This is my second Acura, customer for life :) Marco Pinto is awesome. This is my second Acura, customer for life :) More

by IDA.QUINTANA Verified Customer Verified Customer

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I have been using this dealershio for a few years. It took way too long and too many attempts to get the recall finally taken care of. Also took a long waiting time on my last visit. It took way too long and too many attempts to get the recall finally taken care of. Also took a long waiting time on my last visit. More

by BARRYBELL50 Verified Customer Verified Customer

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Excellent service provided by all staff. Would asbolutely come back for service of my vehicle. Would asbolutely come back for service of my vehicle. More

by ERIGUERO Verified Customer Verified Customer

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The staff during the process was Clear, fast, efficient. Kind attention to detail Very professional Kind attention to detail Very professional More

by NINOTARICANI Verified Customer Verified Customer

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Great service, professional, quick, on time service. No waiting time and excellent customer service and great results No waiting time and excellent customer service and great results More

by NYPATTY Verified Customer Verified Customer

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it is always a pleasure coming in to have my vehicle service. the professionalism and customer services is next to none. great service! my pleasure. service. the professionalism and customer services is next to none. great service! my pleasure. More

by GWINGARD1 Verified Customer Verified Customer

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