Michael Grasso
Michael Grasso at Acura Of Pembroke Pines

Michael Grasso | Page 39

Service Consultant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

Contact Me
4.6
574 Reviews

Dealership Experience

5 yrs

Industry Experience

24 yrs

Languages Spoken

English English

4.6

574 Reviews

Write a Review

574 Reviews of Michael Grasso

August 22, 2022

Dealership Rating
Employee Rating

My car was acting up and Acura picked us and took care of everything with care. More

by A.ESTEVEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2022

Acura Of Pembroke Pines responded

Thanks a bunch, from the Acura of Pembroke Pines Team!

August 20, 2022

Dealership Rating
Employee Rating

Professional staff. Service personnel listened to my concerns and handled them accordingly. I would recommend Acura of Pembroke Pines to anyone. Very professional staff More

by KEISHA_ANGUIN
Recommend Dealer
Yes
Aug 23, 2022

Acura Of Pembroke Pines responded

We are glad your visit to Acura of Pembroke Pines was a five-star experience, Keisha! Thank you for taking the time to leave us your great review!

August 20, 2022

Dealership Rating
Employee Rating

Prompt service excellent customer care keeps up the good work. Service with a smile Tgank You More

by Pamela
Customer Service
Recommend Dealer
Yes
Aug 22, 2022

Acura Of Pembroke Pines responded

It's our privilege to serve you, Pamela! Thanks for being an Acura of Pembroke Pines customer!

August 18, 2022

Dealership Rating
Employee Rating

Very courteous, professional, organized, knowledgeable, reliable guidance, reasonable discounts and pricing. Respectful of property, not pushy on maintenance, clean atmosphere and convenient work and wifi More

by ELOZANO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Ferber

Aug 19, 2022

Acura Of Pembroke Pines responded

We're so happy to hear that you had a five-star visit to Acura of Pembroke Pines! Thank you for taking the time to tell us about your wonderful experience and we look forward to seeing you at your next appointment!

August 18, 2022

Dealership Rating
Employee Rating

Would give five stars. Price is very high for labor. I called other car mechanical stores such as firestone and tiresplus, their quote for the same service was $50 less. More

by KERALA2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2022

Acura Of Pembroke Pines responded

Thank you for taking the time to leave us a review. We appreciate the feedback and hope you'll keep us in mind for any future automotive needs!

August 16, 2022

Dealership Rating
Employee Rating

Mike Grasso’s customer service is above 5 stars. He keeps me informed throughout the service. More

by ARENASPEER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2022

Acura Of Pembroke Pines responded

Thank you for the kind review! We're so glad Mike continues to exceed your expectations and we'll be sure to share this fantastic feedback with him. Take care and we'll see you next time here at Acura of Pembroke Pines!

August 13, 2022

Dealership Rating
Employee Rating

Representative was professional and courteous. He thoroughly explained everything. The car was serviced and ready ahead of time More

by BROWNROS10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 15, 2022

Acura Of Pembroke Pines responded

Thank you for the kind words and five-star rating! - Acura of Pembroke Pines

August 13, 2022

Dealership Rating
Employee Rating

Service rep. Was very professional and replayed my all questions I had . .service was done with th in time it manner. More

by SONBIJ02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 15, 2022

Acura Of Pembroke Pines responded

Thank you for sharing your experience! It was a pleasure having you visit us here at Acura of Pembroke Pines and we hope to see you again next time!

August 12, 2022

Dealership Rating
Employee Rating

Great service. Fast and reliable. Awesome treatment by my service advisor. The shop was clean and organized. More

by oscar.arce80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 12, 2022

Acura Of Pembroke Pines responded

Thanks for the five stars, Oscar! We hope to see you back! -Acura of Pembroke Pines

August 08, 2022

Dealership Rating
Employee Rating

The dealership was clean and very helpful in my first ever visit. I enjoyed my time there and look forward to coming back for my next service. More

by EDWARD.PACHE001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

Aug 09, 2022

Acura Of Pembroke Pines responded

Edward, thank you so much for visiting us here at Acura of Pembroke Pines! We appreciate the positive feedback and look forward to serving you again next time!

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