Michael Grasso
Michael Grasso at Acura Of Pembroke Pines

Michael Grasso | Page 23

Service Consultant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

Contact Me
4.6
574 Reviews

Dealership Experience

5 yrs

Industry Experience

24 yrs

Languages Spoken

English English

4.6

574 Reviews

Write a Review

574 Reviews of Michael Grasso

August 05, 2023

Dealership Rating
Employee Rating

Worst experience and wait time for a simple part change. Its very disrespectful to customers to waste their time while the maintenance department is so slow. More

by RDX owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 07, 2023

Acura Of Pembroke Pines responded

Thank you for the review. We appreciate your patience during your visit and will utilize this feedback to help improve our service & efficiency moving forward. We hope to provide you with a 5-star experience next time. Thanks again.

August 05, 2023

Dealership Rating
Employee Rating

The service at Acura of Pembroke Pines is always excellent. That is why I have been coming here since 2012. More

by Pablo Guldris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Reeves , David Gomez

Aug 07, 2023

Acura Of Pembroke Pines responded

Hey Paul, we're happy to know you've always had great service experiences with our team at Acura of Pembroke Pines. We appreciate your loyalty and look forward to serving you with your vehicle needs in the future, Safe travels!

August 04, 2023

Dealership Rating
Employee Rating

This place is the best car dealer shop in south Florida! ! I recommend 100%. Super nice!!! More

by KJAP01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Ron Richardson, Christian Rodriguez

Aug 07, 2023

Acura Of Pembroke Pines responded

Thank you for saying such kind things about our team! We appreciate your recommendation and five stars, and look forward to seeing you again! - Acura of Pembroke Pines

July 29, 2023

Dealership Rating
Employee Rating

Excellent. It is the best dealership. Always a freat time. Ver fast and cordial. The best ever. Thank you. More

by ALISM745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Ron Richardson, Christian Rodriguez

Jul 31, 2023

Acura Of Pembroke Pines responded

We're delighted to know you had a great time at Acura of Pembroke Pines! We always aim for fast and friendly service. Thanks so much for your review, we appreciate it!

July 27, 2023

Dealership Rating
Employee Rating

Never a disappointing service. Amazing guest service. My advisor Michael always takes his time to note all concerns i have about my car and makes sure i leave informed with everyth More

by Mayling B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2023

Acura Of Pembroke Pines responded

Mayling, we're so glad to know that Michael and our team at Acura of Pembroke Pines have consistently provided you with excellent service. We always aim for our customers to leave feeling informed and satisfied!

July 27, 2023

Dealership Rating
Employee Rating

Great team and service. Will definitely recommend. The car is awesome and getting a lot of looks. More

by carolmunroe.cm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Reeves , Anthony Morales, Giovanni Vargas, Tatiana Hall

Jul 28, 2023

Acura Of Pembroke Pines responded

Thank you for the 5-star rating! We're pleased that our team provided you with great customer service during your visit. We appreciate your recommendation and hope to see you again! - The Acura of Pembroke Pines Team

July 21, 2023

Dealership Rating
Employee Rating

Great experience Highly recommend Was great. First time using this place and plan to again More

by DEBRALGREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2023

Acura Of Pembroke Pines responded

Thank you for the 5-star rating! We're happy to hear that our team provided you with a great experience during your visit. We appreciate your recommendation and hope to see you next time at Acura of Pembroke Pines!

July 19, 2023

Dealership Rating
Employee Rating

Services advisor Mike Grasso at Acura of Pembroke Pines is the man from his professionalism, going above and beyond to get the job done. He even issued me a loner while waiting for the parts to come in to More

by mrash475
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Jul 20, 2023

Acura Of Pembroke Pines responded

Thank you for the positive review! We're so glad to hear that Mike provided excellent service and went above and beyond for you. It's great to know that we were able to keep your loyalty with our hard work and dedication at Acura of Pembroke Pines. If there's anything else we can do for you, please let us know. Have a wonderful day!

July 17, 2023

Dealership Rating
Employee Rating

Professional and make sure they try to accommodate you and help you out whether it's in service or sales. More

by ivonnem017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2023

Acura Of Pembroke Pines responded

Thank you for the kind words! We strive to provide professional and accommodating service in both sales and service depts to our customers. We appreciate your support and shall see you next time at Acura of Pembroke Pines. Have a great ride!

July 16, 2023

Dealership Rating
Employee Rating

This dealership is great, my first time here and they really made me feel welcomed More

by JEREMIENEPTUNE21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2023

Acura Of Pembroke Pines responded

Thank you for your great feedback! We'll see you at your next visit!- The Acura of Pembroke Pines Team

...
23
...

Dealership Inventory (457 Vehicles)

new 2026 Acura ADX car, priced at $37,050
2026 Acura ADX
new
Platinum exterior
CVT
Front-wheel Drive
new 2026 Acura Integra car, priced at $40,995
2026 Acura Integra
new
Platinum exterior
CVT
Front-wheel Drive
new 2026 Acura Integra car, priced at $41,095
2026 Acura Integra
new
Platinum exterior
CVT
Front-wheel Drive
new 2026 Acura RDX car, priced at $56,900
2026 Acura RDX
new
Carbon exterior
Automatic
All-wheel Drive
new 2026 Acura RDX car, priced at $52,650
2026 Acura RDX
new
Carbon exterior
Automatic
All-wheel Drive
new 2026 Acura ADX car, priced at $36,450
2026 Acura ADX
new
Silver Metallic exterior
CVT
Front-wheel Drive