Michael Grasso
Michael Grasso at Acura Of Pembroke Pines

Michael Grasso | Page 20

Service Consultant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

Contact Me
4.6
574 Reviews

Dealership Experience

5 yrs

Industry Experience

24 yrs

Languages Spoken

English English

4.6

574 Reviews

Write a Review

574 Reviews of Michael Grasso

December 12, 2023

Dealership Rating
Employee Rating

Mike Grasso is a pleasure to work with. He is always very friendly and comes across as genuinely caring. I trust his advice and have been very pleased with Acura’s services through him. More

by RALQASEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2023

Acura Of Pembroke Pines responded

Hey Ralqasem, thank you for the 5-star rating! We're glad to know that Mike has been able to provide you with such a positive experience at Acura of Pembroke Pines. We look forward to serving you again! Safe travels!

December 07, 2023

Dealership Rating
Employee Rating

Punctuality. Profesionalismo. Michael was fast and expedite the service as it was my request.all was services as expecred More

by OPENMIND011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 07, 2023

Acura Of Pembroke Pines responded

Thank you for your confidence in Acura of Pembroke Pines, and for your business. We are grateful to have you as a customer!

December 04, 2023

Dealership Rating
Employee Rating

The gentleman who I delt with, Michael Grasso was excellent on handling my needs while at the dealership. More

by LWATON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2023

Acura Of Pembroke Pines responded

We're glad to know that Michael was able to assist you with your needs excellently during your visit to Acura of Pembroke Pines. Thank you for choosing us! We'll see you next time. Safe travels!

November 23, 2023

Dealership Rating
Employee Rating

Great service. Very timely and economical. Much appreciated. Will return for future work. The service advisor worked in a way respectful of my time. More

by mysticman23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 24, 2023

Acura Of Pembroke Pines responded

We're glad to know that you had a great experience with our service team at Acura of Pembroke Pines. We appreciate your feedback and look forward to assisting you in the future! Safe travels!

November 16, 2023

Dealership Rating
Employee Rating

The dealer the service shop always has the best service including car wash complimentary after services are finished. More

by groupierreabdel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Ticker , Douglas Campbell, Giovanni Vargas, Adonis , Mario sales associates

Nov 17, 2023

Acura Of Pembroke Pines responded

We're glad to know that you appreciate our complimentary car wash after service at Acura of Pembroke Pines. Thanks for the positive feedback!

November 13, 2023

Dealership Rating
Employee Rating

Have been coming here for years. Consistently good service, fair prices and convenient accomodations. I have dealt with numerous employees from sales, to service, managers, and eve More

by AngryBuyer0021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Ferber, Jean Louis, Marco Pinto , Lucas (Service Advisor), Mike Duggan (Sales) - Both a pleasure to deal with and provide excellent service.

Nov 14, 2023

Acura Of Pembroke Pines responded

We're so glad to know you've been enjoying our service at Acura of Pembroke Pines for years! It's great that our team has consistently provided good service and fair prices. And yes, those sandwiches are pretty amazing too! Thanks for the review.

November 09, 2023

Dealership Rating
Employee Rating

Had to use a new service "advisor," who lacked customer skills and business acumen. Certainly will not choose him again next time ... I was unable to even get an itemized invoice after my advisor applied t More

by SANTIAGOACOSTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2023

Acura Of Pembroke Pines responded

Santiago, We're disappointed to read about your recent experience with our new service advisor. We strive for excellent customer service and it sounds like we fell short during your visit. We would appreciate the opportunity to discuss this further and address any issues you have. Please contact our Service Department at (877) 468-9930. Thank you.

November 06, 2023

Dealership Rating
Employee Rating

I received an excellent service. I did not have to wait long. All was done super fast. More

by GREGGUTMAN9
Recommend Dealer
Yes
Nov 06, 2023

Acura Of Pembroke Pines responded

Hi Gregg! Thank you for leaving us this five-star review and kind words about our service team at Acura of Pembroke Pines! Safe travels!

November 04, 2023

Dealership Rating
Employee Rating

Excellent service. Thank you for your help. I will recomend your service for my friends. More

by LIUACOSTA81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Ron Richardson, Christian Rodriguez

Nov 06, 2023

Acura Of Pembroke Pines responded

We're so glad we could assist you! Thanks for recommending Acura of Pembroke Pines to your friends and please don't hesitate to reach out if we can be of service again in the future!

October 30, 2023

Dealership Rating
Employee Rating

I’m very much satisfied with the prompt service of Acura of Pembroke Pines. The waiting room is very clean. Thank you More

by CHITRASULTANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2023

Acura Of Pembroke Pines responded

Thank you for the positive review! We're glad to know you enjoyed our prompt service and clean waiting room at Acura of Pembroke Pines. We'll see you next time! Have a great ride!

...
20
...

Dealership Inventory (457 Vehicles)

used 2023 Honda Civic car, priced at $22,888
2023 Honda Civic
used
Crystal Black Pearl exterior
CVT
Front-wheel Drive
new 2026 Acura MDX car, priced at $59,250
2026 Acura MDX
new
Platinum exterior
Automatic
Front-wheel Drive
used 2023 Acura Integra car, priced at $23,888
2023 Acura Integra
used
Majestic Black Pearl exterior
CVT
Front-wheel Drive
used 2023 Acura RDX car, priced at $31,888
2023 Acura RDX
used
Platinum White Pearl exterior
Automatic
Front-wheel Drive
new 2026 Acura ADX car, priced at $36,450
2026 Acura ADX
new
Silver Metallic exterior
CVT
Front-wheel Drive
new 2026 Acura ADX car, priced at $37,050
2026 Acura ADX
new
Platinum exterior
CVT
Front-wheel Drive