We had an amazing sales person joe fonseca he was very knowledgeable about all the cars we looked at and very patient with us we must of test drove around five cars before we settled on a Santa Fe so we did the paper work and everything went home as far as I was concerned it was a done deal till hubby changed his mind and wanted the mustang we test drove so back to dealership next day no problem they said changed it for the mustang and we love our choice thanks again joe for an amazing experience and we will be back next year for another car thanks the Harrickey family
"Spectacular customer service and amazing vehicles"
We had a wonderful experience in a pressure free environment. Absolutely amazing customer service from start to finish by everyone who assisted us. We were able to find the vehicle that was perfect for us and have the keys in hand within 4 days. We will definitely be recommending Mark Wilson's to everyone in need of a vehicle and eventually when the time comes for us to look for a new vehicle again we would not hesitate to shop there again.
"Friendly, Caring staff"
On my visit from Hamilton to Mark Wilson's Better Used cars I was surprised at the size of the lot and the great selection. Mike Fonseca met us at the door and was very friendly and truly interested in what we were looking for. Made the sale easy and did well on my trade in. Gave us fair value and great service when we picked up the vehicle.Would recommend a visit to anyone in the market for a vehicle.
"Great Sales Person"
- Kia soul owner
I purchased a Kia Soul, from Mark Wilson's in January. I dealt with Michael Fonseca. He was great, I had called for a pre-approval and as soon as I was approved got an email from Michael asking me info on what car I was interested in purchasing. I emailed him back and told him I wasn't really sure but might be interested in the Soul because I didn't want to spend a whole lot of money on a car and wanted low payments. Went in to see him and checked out the soul, he advised me I could purchase a car worth more but I explained I didn't want high monthly payments, he didn't try to push me to buy anything I wasn't comfortable with. Answered all my questions, and even after I got the car I had emailed him with some questions and he responded with the answers right away. I would recommend Michael Fonseca to anyone who would like to purchase a car at this dealership.
"Great Used Car Dealership!!!"
My experience with buying my 2018 Hyundai Santa Fe was nothing but a positive experience. The sales staff and finance staff were friendly and efficient and accommodated some special requests that I had, without question. Buying a vehicle can often be a stressful experience but not at Mark Wilson's. It is evident the staff enjoy working there and make the experience a very positive one. I highly recommend Mark Wilson's. Thanks to all.
"Very helpful and willing to answer all quesiton"
When I called and left message Joe called me back withing the hour. Very accommodating and got me in ASAP. Everyone was very helpful and knowledgeable. I will be booing in for my oil changes
"Yes, Mark Wilson's Better Used Cars is Absolutely Awesome!"
We could not ask for better care or service. Our 2 year old Maxima is in incredible condition. A couple of minor issues were taken care of quickly and efficiently. Michael F. in sales was knowledgeable and very easy to deal with. Donny Lachance was very good at what he does. Everyone we came in contact with was exceptional. It was the best customer service experience I have had in years. I recommend to anyone looking for a used car. Very impressed.
"Outstanding Dealership "
- Bekkah Z
The best experience I’ve ever had when purchasing a vehicle. HIGHLY recommend going here if you’re looking for a vehicle as you will not be disappointed!!!! Outstanding customer service :) Mike F and Stella are amazing and went above and beyond to make sure I got the vehicle I wanted. I will continue recommending Mark Wilson’s Better Used Cars to all my friends, family members and colleagues.
- Ken & Stella
Visiting Mark Wilson’s last month was a totally different and eye-opening experience.
The total adventure was almost polar-opposite to past endeavours in searching out used vehicles.
There is no doubt through the years you have developed a business approach that is leaps and bounds ahead of competitors. Your attention to detail in providing perspective purchasers with a no-pressure, personable and professional staff to investigate your huge inventory and narrow it down to what the customer really wants -- leads to a very positive experience/outcome.
Kudos to your representatives. Starting with staff at your reception area, Mike our very informative sales representative, Stu who was assigned to sealing the financial part of the deal and Lauren who completed everything when we took delivery – please pass on our comments to these individuals.
We have already mentioned our experience to family and friends. We feel that you should be the first place to visit if someone is searching for a quality “better used car”.
Ken and Stella Jones
Ken and Stella
"Worth the drive "
Friendly efficient and delivered on commitments...repeat buyer and will likely by my next vehicle here.
An amazing website with an incredible selection of almost every make of vehicle made browsing and selection easy.