Michael Fonseca

Joe was a very nice person to talk to but when he sold me my car on Feb 3rd 2023 he left and went on vacation and ensured me he would pass on my sales agreement to one of his colleges. The car was due to be my car on Feb 3rd 2023 he left and went on vacation and ensured me he would pass on my sales agreement to one of his colleges. The car was due to be deliver on Feb 10 with issues and when I called on the status of the vehicle, nobody could tell me if anything had been taking care of , terrible customer service. Will not recommend and will not purchase another car there. More

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Fantabulous! :D My family has always had a great experience with Mark Wilson since the time my husband and I purchased our first vehicle (Ford Focus) to the most rece My family has always had a great experience with Mark Wilson since the time my husband and I purchased our first vehicle (Ford Focus) to the most recent ones we got (Black and White Honda Civics). Despite the current situation of the Covid-19, Michael Fonseca and Jaclyn Laquinto have been such a great help to us from dealing with Michael in person an Jaclyn through all the online paper works. Both made me and my husband feel like we were a priority by always staying on top of things and communicating with us regularly for updates. Both have done an excellent job, and we look forward to more future businesses with both. Just an FYI, my husband and I are loving our new Honda Civic's and our parents enjoys being the passengers. We thank you both so much for all the help you've given us. Cheers!!! More

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Exceptional service Even in the midst of a pandemic, Mark Wilson's came through to get me exactly the car I needed. Everyone on staff that I worked with was super helpful Even in the midst of a pandemic, Mark Wilson's came through to get me exactly the car I needed. Everyone on staff that I worked with was super helpful and friendly, and incredibly flexible to meet my needs. I definitely recommend! More

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Wonderful service, Mike made sure everything was perfect when it came to the paper work and when picking up my new vehicle. Thank you Mike! when it came to the paper work and when picking up my new vehicle. Thank you Mike! More

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Amazing service We had an amazing sales person joe fonseca he was very knowledgeable about all the cars we looked at and very patient with us we must of test drove ar We had an amazing sales person joe fonseca he was very knowledgeable about all the cars we looked at and very patient with us we must of test drove around five cars before we settled on a Santa Fe so we did the paper work and everything went home as far as I was concerned it was a done deal till hubby changed his mind and wanted the mustang we test drove so back to dealership next day no problem they said changed it for the mustang and we love our choice thanks again joe for an amazing experience and we will be back next year for another car thanks the Harrickey family More

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Spectacular customer service and amazing vehicles We had a wonderful experience in a pressure free environment. Absolutely amazing customer service from start to finish by everyone who assisted us. We We had a wonderful experience in a pressure free environment. Absolutely amazing customer service from start to finish by everyone who assisted us. We were able to find the vehicle that was perfect for us and have the keys in hand within 4 days. We will definitely be recommending Mark Wilson's to everyone in need of a vehicle and eventually when the time comes for us to look for a new vehicle again we would not hesitate to shop there again. More

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Friendly, Caring staff On my visit from Hamilton to Mark Wilson's Better Used cars I was surprised at the size of the lot and the great selection. Mike Fonseca met us at the On my visit from Hamilton to Mark Wilson's Better Used cars I was surprised at the size of the lot and the great selection. Mike Fonseca met us at the door and was very friendly and truly interested in what we were looking for. Made the sale easy and did well on my trade in. Gave us fair value and great service when we picked up the vehicle.Would recommend a visit to anyone in the market for a vehicle. More

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Great Sales Person I purchased a Kia Soul, from Mark Wilson's in January. I dealt with Michael Fonseca. He was great, I had called for a pre-approval and as soon as I wa I purchased a Kia Soul, from Mark Wilson's in January. I dealt with Michael Fonseca. He was great, I had called for a pre-approval and as soon as I was approved got an email from Michael asking me info on what car I was interested in purchasing. I emailed him back and told him I wasn't really sure but might be interested in the Soul because I didn't want to spend a whole lot of money on a car and wanted low payments. Went in to see him and checked out the soul, he advised me I could purchase a car worth more but I explained I didn't want high monthly payments, he didn't try to push me to buy anything I wasn't comfortable with. Answered all my questions, and even after I got the car I had emailed him with some questions and he responded with the answers right away. I would recommend Michael Fonseca to anyone who would like to purchase a car at this dealership. More

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Great Used Car Dealership!!! My experience with buying my 2018 Hyundai Santa Fe was nothing but a positive experience. The sales staff and finance staff were friendly and efficien My experience with buying my 2018 Hyundai Santa Fe was nothing but a positive experience. The sales staff and finance staff were friendly and efficient and accommodated some special requests that I had, without question. Buying a vehicle can often be a stressful experience but not at Mark Wilson's. It is evident the staff enjoy working there and make the experience a very positive one. I highly recommend Mark Wilson's. Thanks to all. More

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Very helpful and willing to answer all quesiton When I called and left message Joe called me back withing the hour. Very accommodating and got me in ASAP. Everyone was very helpful and knowledgeab When I called and left message Joe called me back withing the hour. Very accommodating and got me in ASAP. Everyone was very helpful and knowledgeable. I will be booing in for my oil changes More

by kpoulos0 Verified Customer Verified Customer

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