Michael Duggan | Page 61

How to covert a service visit into a new car purchase...! I was greeted kindly as usual by a Jordan Ferber to take my RDX in for a routine service. Then, while relaxing in the waiting area, Michael Duggan an I was greeted kindly as usual by a Jordan Ferber to take my RDX in for a routine service. Then, while relaxing in the waiting area, Michael Duggan and Marco Pinto teamed up to get me a brand new MDX , did the paper work, and had the car ready for me to drive home and surprise my wife, whose comment was: Ah! you had the car cleaned very nicely! - She hadn't expected me to arrive in a new Acura having gone for an oil change....and this is not the first time. I think this is my seventh o eight Acura and they have kept my coming back year after year because of the superb experience that starts with a great product in a world class location and with the best professional people in the business. When I got from them my first Acura MDX (1st 2001 Silver MDX in FL), about 20 years back, Michael Chang was an outstanding tech taking care of my cars. Now he is the Manager of an outstanding Service Department. Way to go ! My only complaint would be that Acura made the new NSX too small for me (6'-5") to fit in ! But I guess you can't win the all ! So, thank you guys and keep up the good work ! More

by DESIGNSPEC.INC Verified Customer Verified Customer

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This dealership is awesome! The sales and service departments are the best! They're very good and punctual in handling any problem or situation you may have. departments are the best! They're very good and punctual in handling any problem or situation you may have. More

by FANNIE.STUBBS Verified Customer Verified Customer

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Michael was a pleasure to work with. The process was quick and after I signed all the paperwork he set up my phone and explained the interior of the car. quick and after I signed all the paperwork he set up my phone and explained the interior of the car. More

by KEPHART_TONI Verified Customer Verified Customer

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We had a great experience with Michael. He was easy to work with and got us out in an efficient manner. Would recommend him to anyone. work with and got us out in an efficient manner. Would recommend him to anyone. More

by DFAIBISH Verified Customer Verified Customer

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This is my seventh or eight consecutive lease with this dealership and I must say they have nailed all aspects of taking care of their customers. Starting with a great location and a high quality product, dealership and I must say they have nailed all aspects of taking care of their customers. Starting with a great location and a high quality product, the great sales personnel and superb service leaves one with nothing but satisfaction and peace of mind. Highly recommended! More

by DESIGNSPEC.INC Verified Customer Verified Customer

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Acura TLX Service Excellent dealership just minutes from my home. They always make me feel at home, starting from Larry the GM, going down to Juan and the rest of the Excellent dealership just minutes from my home. They always make me feel at home, starting from Larry the GM, going down to Juan and the rest of the team that greets you at your arrival. My sales rep Mike Duggan is always very helpful and attentive. Marco Pinto, the service person is also very accommodating. I have bought several cars through out my life and is the first time I receive this type of service from a dealership. I recommend this dealership if you are looking for a good experience in buying a car and the service and maintenance that follows. More

by marthamartinez954 Verified Customer Verified Customer

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21st year and 7th lease with Acura of Pembroke Pines and everything was great as usual, excellent customer service from sales with Micheal Duggan to management and Scott Ticker everything was great as usual, excellent customer service from sales with Micheal Duggan to management and Scott Ticker More

by tweet13821 Verified Customer Verified Customer

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Bulb lights repair Thanks Naville for helping me today. Only one thing concerning the waiting area. Not everybody is up to listen news and TV. I would suggest you a ni Thanks Naville for helping me today. Only one thing concerning the waiting area. Not everybody is up to listen news and TV. I would suggest you a nice music background and TV with close captions only, at least, for the TV located in the inner area. On regard the music, check this app: SOMAFM, the station "Groove Salad" just as an example. For me (and judging for the people in the waiting room yesterday and today) nobody is paying attention to the TV and sometimes is really annoying. Thanks again. More

by OSEQUERA Verified Customer Verified Customer

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Great Services I have manny years leasing a cars but my experience with Acura of Pembroke Pines was Fantastic easy and very Accured to my concern thank you So much. I have manny years leasing a cars but my experience with Acura of Pembroke Pines was Fantastic easy and very Accured to my concern thank you So much. Kind Regards Luis Ruiz More

by LUISRUIZ Verified Customer Verified Customer

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Amazing. Knew exactly what I was looking for. From the beginning to the end was an easy process. They are an awesome dealer that really appreciate their customers. I will definitely do more business with beginning to the end was an easy process. They are an awesome dealer that really appreciate their customers. I will definitely do more business with them. More

by yenesisruiz Verified Customer Verified Customer

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