Michael Duggan | Page 25

Most positive experience from a car dealership in over 40 years of purchasing automobiles. Excellent customer service. years of purchasing automobiles. Excellent customer service. More

by NELLBIRD Verified Customer Verified Customer

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Respectable and friendly staff. Always courteous and willing to give assistance. The staff makes you feel more like part of the family. Always courteous and willing to give assistance. The staff makes you feel more like part of the family. More

by GENEVE95 Verified Customer Verified Customer

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I had a pleasant visit at the dealer. All the representatives were courteous and aware of my needs. Particularly Camilo and Rayon who were very communicative and attentive. All the representatives were courteous and aware of my needs. Particularly Camilo and Rayon who were very communicative and attentive. More

by KARLAVITIER Verified Customer Verified Customer

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I'm on my third MDX from them for very good reasons. There are simply the best Acura dealer around. There are simply the best Acura dealer around. More

by STRONGLIKEDAN Verified Customer Verified Customer

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Mike is very professional, easy to work with, knows what we want as a customer. He indeed made the buying process smooth and quick.! We will definitely recommend him to our family and friends. ! we want as a customer. He indeed made the buying process smooth and quick.! We will definitely recommend him to our family and friends. ! More

by JTB Verified Customer Verified Customer

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Michael Duggan is one of most caring, loving and knowledgeable sales person at Acura of Pembroke Pines. One of the best asset for this dealership, along with the #1 management team, especially supe knowledgeable sales person at Acura of Pembroke Pines. One of the best asset for this dealership, along with the #1 management team, especially superstar Dino, and smoothl operator financial guy: George. More

by annelbernard Verified Customer Verified Customer

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Michael did a great job of getting me out in a reasonable time. They washed my car at no cost time. They washed my car at no cost More

by mikedvr Verified Customer Verified Customer

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Very professional and exceptional service. They took care of me and I will be a returning customer. They took care of me and I will be a returning customer. More

by alex345hatem Verified Customer Verified Customer

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Michael Duggan was great. Everything went smoothly. Highly recommend this dealership. I'm very happy with the entire transaction. Everything went smoothly. Highly recommend this dealership. I'm very happy with the entire transaction. More

by lkadin Verified Customer Verified Customer

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Good overall. A few things puzzled me. 1) I hear there are low loaners available and was not able to get a pick up to the dealer to get the car. Or have transporta A few things puzzled me. 1) I hear there are low loaners available and was not able to get a pick up to the dealer to get the car. Or have transportation while my car was unavailable. These types of things normally don’t happen to me when I have a luxury car. I had to figure out my own arrangements to pick up the car. My dealer service contact was super nice and understanding but I think it was out of his control. And even though I have full coverage insurance- the deductible for the work didn’t warrant a rental either. The car is a business car and I mainly use it for that since I really don’t go anywhere. 2) the car runs even better now that after the work was done but the speed limiter still seems strange, could be a software issue but they didn’t find anything wrong although I still see inconsistent data from the Speedo. 3) when I got the car , they said they washed it but the tire and rim had a white material on it, and was missing a valve stem cover. I mentioned this and everyone was fast and positive to help clean and replace the missing valve cover. 4) the rim where the tire was changed now has a few scratches, but to be fair I think this could happen from the work involved in changing it. Kind of feels unfortunate, because all the other rims are spotless and new looking, my car is less than 6 months old and barely 5k highway miles. Now this rim has a few scratches, I was gonna call my rep and ask about it but changed my mind since i don’t think they would replace a rim because of scratches. 4) not issue with the dealer service but the car itself. I really wish it had a spare. I was waiting on the road for 3 hours after a sleepless night of work. If I just had the spare it would have been better. Anyways nothings perfect and accepted the outcomes due to my familiarity with the dealership. They are still much better than others. Maybe it’s just the times we are in. I still think Acura dealers and service centers are better than everyone else. More

by AYIRIAINC Verified Customer Verified Customer

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