Michael Diebert

completed my truck oil change, plus what was needed and informed me when it was completed. Very accommodating informed me when it was completed. Very accommodating More

by bgschoonveld Verified Customer Verified Customer

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Service advisers were great to work with. The service was done right on the time they predicted. It's no wonder they are rated one of the best Ford service dealers in the Denver area. The service was done right on the time they predicted. It's no wonder they are rated one of the best Ford service dealers in the Denver area. More

by HSCHAFER81 Verified Customer Verified Customer

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Service department is great. The sales department was a little disappointing. Only reason I’m not completely satisfied is, because they no longer offer a full tank of fuel on a u The sales department was a little disappointing. Only reason I’m not completely satisfied is, because they no longer offer a full tank of fuel on a used car purchase. More

by gregorycarrillo3 Verified Customer Verified Customer

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Interstate Ford Service Department has taken care of my vehicles since about 2014. The service department stands way above others! They are all about customer satisfaction and quality service, not just num vehicles since about 2014. The service department stands way above others! They are all about customer satisfaction and quality service, not just numbers…. Michael was efficient, kind, and thorough to see all of my service requests were taken care of. More

by Esther Verified Customer Verified Customer

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I brought my truck in because it has a grinding noise coming from the front end. These trucks are known to have IWE defects, and the noise typically happens when the temperature drops below 30 degrees. T coming from the front end. These trucks are known to have IWE defects, and the noise typically happens when the temperature drops below 30 degrees. The truck was in their service department for several days, and they told me they could not replicate the problem. Their solution was to tell me to buy new tires and then try again. This truck has also been eating the front tires, so when you combine excessive tire wear with a grinding noise, it is clear something is going on with the front end. Keep in mind, I purchased this truck for over $100,000 from this dealership, and at the time I also felt like I was taken advantage of on the interest rate because it was a rare truck I had ordered. Overall, it feels like this dealership cares more about sales and profitability than taking care of their customers after the sale. I believe they did a poor job troubleshooting a known issue instead of working toward a real solution. I was also in discussions about trading in this truck along with my wife’s vehicle and purchasing two new vehicles from them. After this experience, I am no longer certain I would buy from this dealership again. More

by jeff.pedroza Verified Customer Verified Customer

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Waiting room was great and comfortable , fix was fast and painless. Experience was great, would recommend. painless. Experience was great, would recommend. More

by SRD6482 Verified Customer Verified Customer

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Actually dropped off with Art who is amazing. When picking up Jenna was on a call with a customer and Michael Diebert jumped in to assist me and get me going. Truly an amazing team!!! When picking up Jenna was on a call with a customer and Michael Diebert jumped in to assist me and get me going. Truly an amazing team!!! More

by bigcowboyal Verified Customer Verified Customer

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From the first time I stepped foot at Interstate, I was treated very well and felt like I was thoroughly and honestly dealt with treated very well and felt like I was thoroughly and honestly dealt with More

by AJBUFF7 Verified Customer Verified Customer

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I'm very impressed with the sales and service department. Everyone is knowledgeable and helpful. Everyone is knowledgeable and helpful. More

by asd682 Verified Customer Verified Customer

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I had a great experience with Interstate and Michael. I would go back when I need service in the future. I would go back when I need service in the future. More

by lacarlson Verified Customer Verified Customer

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